Customer Ratings & Reviews

It's the best ice ever! The only con would be that there is a lot of cleaning maintenance with sanitizing and descaling, which is needed for the machine's longevity.

It's been a fantastic purchase! We were on vacation in Santa Rosa Beach Florida. We had sixteen people staying at the rental house. The ice maker in the refrigerator was terrible. We ran out and bought the Opal 2.0 Ultra. It worked like a champ out of the box and it is being used in our kitchen right now. Great product!

I was hesitant to buy this ice maker, but we are loving it so far. The ice is the perfect Sonic ice.

Honestly perfect.. just loud but tolerable white noise. So I see it as a bonus haha

This ice maker is great. We love the ice that it makes.

The 9ce from this machine is perfect. From the shape to the crunch it goes into any drink from moscow mules to your kids apple juice. Cleaning is easy and quiet operation.

My grandchildren are in so many activities keeping ice for water bottles was impossible now they love the ice maker makes their lives so much easier

So far this has been fairly easy to use and the ice is great. The machine lets us know when it is time to sanitize which is a big help.

I had three other countertop ice machines this one by far is the best it looks very classy. I had the 1.0 nugget ice maker it did break. They honored the Warenty put the difference in and got this one. It's a little pricey, but very nice be prepared to have to clean it every week

Absolutely love the machine. This is my second. The only downfall is the new machines do automatically signal you to clean it which is generally about every other week.

Only thing I'd change is the scoop holder NOT hold water that's left behind on the scoop. Otherwise, this thing is AWESOME AND MAKES A FULL TUB SOOOO QUICKLY!!!!

I love this ice maker… it was the only thing I wanted for my birthday. It’s the good ice for sure. I only use geyser spring water and the ice OMG… taste so good. It’s worth the money. Best investment thus far. I would say the cleaning is somewhat time consuming but I haven’t done my first deep clean or scale clean since I’ve only had it for a month. I would recommend this product.

Our old one just passed 2 years of service and needed to be retired. This one has a few improvements over the old one. The ice making stops when you open the ice box, and the box folds out further. It also appears that the ice making pauses if you haven't opened the box in awhile - power saving feature? Not sure I like that, but overall this machine does the job well! Pricey! Get it when on sale - we got $100 off.

My wife’s new obsession. Quietly and consistently makes “the good ice” for her iced coffees and soft drinks that both taste great and are aesthetically pleasing to her.

We love the small nugget ice! The machine makes ice quickly! It is not quiet but not annoyingly loud either. It is great that it has the side water tank as you don’t have to pull the ice tray out to fill the water reservoir. Quite simple to use!

works good but it seems like every week it needs to be sanitized which can get to be a little annoying but it's nice to have ice when you need it I don't know though

Very good machine but more noisy than previous model due to added ventilation. This is our 3rd machine.

Love it. I like to chew ice, and my wife made me purchase an icemaker that has the soft chewable ice to protect my teeth. This thing is awesome. I love the ice texture and it’s perfect for every drink I have. Definitely by the side tank with it because you’ll be refilling it a lot if you don’t.

GREAT PRODUCT, I OWN 3 OF THEM NOW, I HAVE BOUGHT THEM FOR ALL THE KIDS AND MYSELF. TRIED THE CHEAPER ONES AND YOU GET WHAT YOU PAY FOR. THESE ARE THE BEST

Love the opal ice machine. I had one of the originals and when it stopped making ice regularly I purchased another one. I use this machine all day and it does great at keeping up with my ice addiction.