Customer Ratings & Reviews
- Model:
- XPIO13SWSS
- SKU:
- 6584623
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the Opal 2.0 Ultra Nugget Ice Maker for its excellent ice quality and overall performance. Users appreciate its ease of use, adequate capacity, sleek design, and convenient size, with some also finding the connectivity feature useful. However, some customers have expressed concerns about the noise level and the frequency of required maintenance.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ice qualityCons mentioned:Maintenance requirements
Great but needs work
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ice but very hard to clean and reuse, needs a maintenance team lol
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're glad to hear that you're enjoying the great nugget ice from your Opal machine! Thanks for sharing your feedback about the maintenance, that we'll be sure to share with the appropriate team. -Don@GEAppliances
- Pros mentioned:Ice quality
GREAT PURCHASE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this machine everyday, and just leave it plugged in. I thought at first that it was a want not a need. It turns out that now I can't see my home without it. It was a good and useful purchase for my home and family, The ice is addicting, good taste and chewable.
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for your review and congratulations on your new Opal icemaker! We are excited that you will be able to enjoy the convenience of having that famous nugget ice in your home whenever you would like. Sure to become a fast favorite in your home for many years! Dianna@GEProfile
- Pros mentioned:Ice quality
Add Water
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this ice maker a little over 4 months, in the time I have had it, it repeatedly will say “Add Water” even though it is full. Every time I “clean” (sanitize) the ice maker this becomes an issue. It will also not pull water from the side tank after “cleaning”, like it doesn’t register that it is there. I have “primed the pump” every time and usually resort to having to turn it off for a day & then turn it back on, sometimes it works, sometimes it doesn’t. If I could return this and get my $$ back, I would at this point. Yes it makes awesome nugget ice when it works, but this issue is extremely aggravating and should not be happening to a +$500 machine after only having it for 4 months. I wish I had just stuck with the $100 nugget maker that you have to fill up more often.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .To best address this concern, please contact Opal Support at: 1-866-907-6718, M-F 8-8 EST. -Don@GEAppliances
Better than advertised
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoyed this product once and awhile you get a product that is better than advertised and this ice maker is that quite simply put. It has been a great ice maker clean and efficient as advertised. There has been no issue since I purchased it months ago I followed manufacturers guidelines and off it went working … can I get please get refrigerator that works this well with built ice maker.
I would recommend this to a friendThe Best just got better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This will be my second GE Opal ice maker. Loved the first one. But this one is hands down so much better. Upgrades include a metal scoop, magnetic holder fir the scoop, water filter, a filter for the cooling fan, and an illuminated reminder to sanitize the unit every 25 hours of run time. Keeps you honest on maintenance. Setup is easy. Seems like ice making has speeded up. Lesson learned from my old unit, USE DISTILLED WATER! I absolutely love this updated unit. The Wifi setup is even easier to do now. Well done GE.
I would recommend this to a friendGreat icemaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the Opal ice maker. The nugget size of the ice is perfect. Fits nicely on the counter and is easy to clean!
I would recommend this to a friend- Pros mentioned:Ice quality
Best ice maker!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We absolutely love our ice maker! We use it all day long!
I would recommend this to a friend - Pros mentioned:Ease of use, Ice quality
Icemaker
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great system. Easy set-up. Makes great ice and fast
I would recommend this to a friendBrand response from GE Answers
Posted .We’re thrilled to hear your Opal icemaker is delivering that perfect ice quickly and with such an easy setup—enjoy every crunch!
- Pros mentioned:Overall performance
Ice ice baby
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Works as described. You do need to sanitize it about every other week. Which is kind of a pain. Otherwise works great!
I would recommend this to a friend - Pros mentioned:Overall performance
Sonic Ice in your home!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you like the ice at Sonic, then this ice maker is for you! It works very well and is aesthetically pleasing.
I would recommend this to a friend Great ice!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ice maker works beautifully. I love the soft chewable nuggets!
I would recommend this to a friend- Cons mentioned:Maintenance requirements
Love it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this ice maker. The only thing is that it tells me to clean it once a week. I guess it isn't a bad thing... It is just a little annoying.
I would recommend this to a friend - Pros mentioned:Ice quality
Opal 2.0 review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice make was great until it quit working 2 months after purchase.was very happy with product when it worked the way it should
I would recommend this to a friend - Cons mentioned:Noise level
Upgraded Model and so much better!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had the regular 2.0 but have two months of loud noises, we could not handle it anymore. We had the Total Best Buy Membership so we were able to return it and get the Ultra model. So much better with a metal scoop, air filter, and descale filter in the box. It is also built better than the regular model. Love it so far!
I would recommend this to a friend - Pros mentioned:Overall performance
Love it
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best. Got it for my bf as a gift and now it’s a everyday use
I would recommend this to a friend Watery ice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So for starters, the ice is a soft ice and small ice so if you’re trying to make cocktails, shaking it shatters it turned it into a watery ice, and therefore isn’t what you really want and making drinks
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are happy to provide guidance with this Opal icemaker. The ice created by the Opal ice maker is a softer, chewable nugget ice. It is normal for the ice to start to melt when it is put into liquids, especially with liquor as it is normally kept at room temperature. Additionally, it is normal for the ice to melt and break up when shaken with a liquid, especially if the liquid is warmer than the ice.
- Pros mentioned:Ice quality
Okay not great!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ice nuggets. This ice machine is will cease to operate should it be plugged and operating over two days. definitely not a huge fan of the cost in regards to its operation. At this point you're better off putting money towards a refrigerator that has this option of ice.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We would like to assist you further with this Opal icemaker and its ice production. Please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of this review.
- Pros mentioned:Design, Overall performance
Best ice ever!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible ice maker. Love the upgrades on this model.
I would recommend this to a friend Best ice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best addition to the kitchen! Not too loud. Fast ice! Use distilled water
I would recommend this to a friend- Pros mentioned:Overall performance
Love it!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the older model and that one finallu gave out after 2 1/2 years. Picked up this one and its been great. Love the new scoper attachment.
I would recommend this to a friend