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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 703 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are impressed with the Opal 2.0 Ultra Nugget Ice Maker's ice quality and overall performance, with many appreciating its ease of use and generous ice bin capacity. The sleek design and convenient size are also well-received. However, some customers have concerns about the noise level and maintenance requirements, while a few have experienced issues with the water tank recognition.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 703 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Opal 2.0

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine has its flaws sometimes. On my third machine but still the best out in the market in my opinion

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Machine so Far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have done a lot of research on this particular ice maker snd decided to purchase it on a whim. I have yet to regret that decision.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Frustrated

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This isnt really a review, nobody ever wins the $400 its just a ploy to get good reviews on their items so people will buy them more

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GE Profile - Opal 2.0 Ice Maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with this Ice maker; the ratings do not lie. The best ice maker on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 3 out of 5 stars

    Love and Hate this machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the ice!!!! But we are now using our 4th machine. Our machines were cleaned and cared for just as directed. We pet and pamper all of them but between 12-18 months on each of them, they die. Obviously we love the ice enough to keep buying the machines but my best advise is DO NOT buy without purchasing the extended insurance coverage

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're thrilled to hear you love the ice and want to say thanks for your continued support. That said, we're truly sorry to hear you've experienced repeated issues with your machines, even with proper care. We can understand how frustrating that must have been, and we really appreciate your feedback. We'll be sure to share your experience with our product team for further review. If you ever need assistance in the future, don't hesitate to reach out to us directly. We're always happy to help! - Julia@GEAppliances GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ice machine

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Love the fact when the ice melts it recirculats the water.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Ice maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides constant ice, reminder to refill water, sanitize

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great ice machine

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ice machine! Easy to use and clean. Would recommend getting one!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Best Nugget Ice Maker On Market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this ice maker. It makes the best chewable nugget ice out there. But keep in mind it comes at a price, be prepared for routine cleaning of your machine to keep it performing at its peak. To me it’s worth the time and effort because I like to eat a lot of ice. This is my second GE Opal and I highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mandatory Need

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great icemaker for everyday use! Definitely couldn’t live without this in our lives!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    pretty happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    he icemaker is very hand. wish there was an easier way to fill with water .. love the ice and the speed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this opal ice maker about a month ago. I have been Extremely satisfied. Well worth the money.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Loved the ice, they just didn't work right.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So we bought one, got it home and was excited about using it, well it leaked water from the bottom, water came out where the screws are on the bottom so we took it back and got another one just like it. We were still excited about using the second one. We got it set up and tried it out and no water leaks, andit was making ice.We thought, this is great! Then it started making a really loud squealing noise a couple hours later. We turned it off, unplugged it and set it up again, we tried working with it for a few day and it would always start squealing so we took it back. We are so disappointed because we really loved the one our son has. I would upload a video with the noise it made but it's not giving me the option.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you sharing your experience with your Opal ice maker as your insights are important and valued. - Vikki@GEAppliances GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Cool Ice Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine! It makes a lot of ice in each batch!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Good ice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice quality machine that produces perfectly shaped ice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement for a refrigerator ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet. Wifi enabled so we placed in a side room where it can tell us if it needs attention. The side car water holder is a great addition to not have to constantly add water. We chose this instead of a new refrigerator where our icemaker broke. The ice itself is solid.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t buy from Best Buy!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my Daugher for a Christmas gift and it stoped working after a few weeks! They called Best Buy and they said they needed to call the company. It’s been a bunch of crap. So don’t buy it from Best Buy!!!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're sorry to hear your daughter is having an issue with the Opal. Please have them send us a private message via Facebook, Instagram, or X with your contact information, complete model/serial numbers, and a copy of this review so that we can review the information and get back with them quickly. To further discuss your experience with Best Buy, we recommend reaching out to them directly at 800-433-5887. GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Best Ice I've Found

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have enjoyed this ice since I plugged it in. It does not take long to fill up with Ice and to keep it full.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Best!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ice ever! Easy to use, and keep clean. Wish it fit underneath my cabinet though.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Nugget ice maker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, I recently upgraded from the last model to this latest model opal ice maker…but one thing I can say it seems louder that the last one… but I will edit my review if anything changes

    I would recommend this to a friend