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Customer Ratings & Reviews

$449.00
Save $50.99
Comp. Value: $499.99

Customer reviews

Rating 4.1 out of 5 stars with 620 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers admire the Opal 2.0 Ultra Nugget Ice Maker for its excellent ice quality and overall performance. Users appreciate its ease of use, adequate capacity, sleek design, and convenient size, with some also finding the connectivity feature useful. However, some customers have expressed concerns about the noise level and the frequency of required maintenance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 620 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My ice maker

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working very perfectly this was a great find in store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks as good as it performs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great looking appliance so don't mind it sitting in my pantry

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ice Maker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the easiest and best ice maker! My family loves it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recent issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I ould give 5 starts because I've absolutely loved previous Opal's I've had...but I have had immediate mechanical issues now with two back to back received units. I hope it's not an indication of a persistent production issue. I will have to return this latest one I just unpacked and set up. Darn.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my ice maker for almost a year now and love it so much! It is so easy to clean and ensure there isn’t anything growing!! I set a timer for my daily use so I never have to remember to turn it on or off, it’s ready for and iced coffee as soon as I wake up. Couldn’t be happier with it!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Small ice cubes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice cubes are small, but it reminds me of the ice from Sonic fast food restaurants. My favorite!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 3 out of 5 stars

    So So Ice maker

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Icemaker was great in the beginning made plenty of ice about 4 months in of ownership it just quite making ice. It would light up saying making ice for about 5 seconds then just stop

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We certainly understand how important it is to have your ice maker working properly, especially after 4 months of use. We'd like to review this further. Please send us a private message on our GE Appliances Facebook, Instagram, or X accounts, with your full model and serial numbers, contact information, and a screenshot of this review. -Kacie@GEAppliances GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love using this idea identity works great every time

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product We use it every day for every drink We love it

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect ice every time. Would highly recommend……..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome ice maker!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product! Makes me want to drink more water for sure and is fun to put in other drinks.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Better than the old model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good upgrade from the old model and love that it has a filter now.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Don’t Buy It

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, we strictly sanitize and descale early, even though that means about every 3 weeks, we’re going through that lengthy process. It also sits on the open counter with more than the recommended air gap. We also clean the air intake every time we shut down for the descaling/sanitizing. So, the following makes no sense, except for the lack of quality on this thing: At 2 months old, pump refused to prime with descaling filter on, giving the notorious “out of water” message. Bought a new descaling filter - still refused to prime 80% of time. Removed the descaling filter, pump refuses to prime 50% of time. For reference, our tap water is low-medium hardness. When the pump does prime, often by manually plugging the intake with a finger, the ice maker whines and grinds after operating about 10 minutes. After about 10 minutes of that, it goes into defrosting mode. The process repeats itself. Going through the warranty process since it’s only 6 months old. We’ll see how that ends up, but not optimistic. Don’t buy it. The ice isn’t worth it.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're sorry to hear you're having an issue with your Opal ice maker and encourage you to send us (GE Appliances) a private message on one of our social channels (Facebook, Instagram) with your contact information, model and serial numbers and a copy of your review so we can research your situation. -Vikki@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Ice Maker Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So Awesome and so useful, beautiful color. I love this such an amazing gift to receive or give

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Great

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    Best Buy Employee
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mother loved this as a gift and the ice is incredible. Well worth.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GE Opal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product even better than all previous models

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Poor quality for the price, or any price....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for a older unit (same one) via Bestbuy protection plan. We set this up as instructed and it had a horribly loud compressor noise. It was unbearable, so much that it vibrated our countertop. We immediately returned the new unit and purchased another. So far, so good (knock on wood)

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for letting us know what happened. We're glad to hear that you were able to work with the Best Buy customer service team for a resolution. We appreciate you being part of the GE Profile family. -Don@GEAppliances GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Ice machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best ice machine in the market, this is constantly using my home. It’s a conversation starter. The new upgrade to the ice machine are a wonderful new feature. If you can get your hands on one do so.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Wonderful Ice Maker!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this GE Profile Ice Maker as a gift for my husband. He is finicky about the size of his ice and the nuggets are perfect for him. Terrific addition to our kitchen!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Ice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ice maker. Purchased this unit to replace an older model that gave out.

    I would recommend this to a friend