Customer Ratings & Reviews
- Model:
- XPIO13SWSS
- SKU:
- 6584623
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the Opal 2.0 Ultra Nugget Ice Maker for its excellent ice quality and overall performance. Users appreciate its ease of use, adequate capacity, sleek design, and convenient size, with some also finding the connectivity feature useful. However, some customers have expressed concerns about the noise level and the frequency of required maintenance.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ice quality
Great but didn’t last.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ice but had to replace my old one after 3 years.
I would recommend this to a friend - Pros mentioned:Ice quality
Better than Sonic ice!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So convenient and the best ice texture! My whole family loves it and this is our second machine, the first lasted just under 5 years so less than $100 a year for the best ice everyday.
I would recommend this to a friend - Pros mentioned:Overall performance
Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase. Use my breville everyday multiple times a day with no issues.
I would recommend this to a friend Love it!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love these machines and the added filter protection, they have seemed to work out all the kinks in previous models
I would recommend this to a friend- Pros mentioned:Capacity
Ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the it makes enough ice for my family to enjoy
I would recommend this to a friend Best Ice Ever
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this ice. It also matches the kitchen stainless steel color scheme.
I would recommend this to a friend- Pros mentioned:Overall performance
Recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this ice maker. This is my second one and I have had no problems.
I would recommend this to a friend - Pros mentioned:Ice quality
broken within 6 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It makes nice ice. Even with routine maintenance and using purified water it broke in 6 months. I bought the protection plan and best buy is replacing it. But this is just silly.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We want to help you with your opal not working. We recommend reaching out to the Best Buy team directly at 800-433-5887 for further assistance.
- Pros mentioned:Ice quality
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the ice in this machine. It is the perfect size.
I would recommend this to a friend Highly recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1 month review. This machine is great l. We live full time in an rv and going after ice all the time sucks. The scale inhubitor is great with a lot of parks having well water. The holding area is somewhat insulated so does well retaining ice. Also it doesnt drip all over the place when you pull the drawer out to get ice.
I would recommend this to a friend- Pros mentioned:Ice quality
Good purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its been amazing so far! I love this type of ice!!
I would recommend this to a friend - Cons mentioned:Noise level
Wanted to love it…
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was very excited about this ice maker, but not too happy with it any more. We’ve had it for a total of 2 weeks and it started making this crazy loud noise. Powered it off, unplugged it and it didn’t stop. Read some review responses suggesting to defrost, we’ll see if that works. But there is 0 reason why this should be an issue 2 weeks in. Also, what’s up with needing to sanitize weekly?
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We'd like to assist with your Opal making sounds. Your Opal Ice Maker Dispenser will defrost when it is needed. When your Opal needs defrosting, it may start to squeak as ice begins to build up around the mechanisms. The defrost cycle is automatic and usually takes about 10 to 20 minutes. This is normal operation.
Make sure there is a minimum of 3" inches clearance on the back and the sides of the unit to ensure proper airflow. Also check to ensure that the side tank is not blocking either of the side vents. It should be pulled forward, in line with the front of the Ice Maker.
Cleaning your Opal frequently will keep the nugget ice tasting fresh and the machine looking great. Yes, we recommend cleaning your Opal once a week.
- Pros mentioned:Ice quality
Perfect ice just like Sonic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing! Fast! Great quality ice! Convenient cleaning cycle.
I would recommend this to a friend - Pros mentioned:Overall performance
Love the GE Ice Machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works the best of any noncommercial ice machine I have ever purchased. We love the small ice. I bought one for myself and two for gifts there.
I would recommend this to a friend - Pros mentioned:Ease of use
Great ice maker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best ice maker I’ve had. I’ve gone through one a year for the past few years and this is the easiest to use
I would recommend this to a friend - Pros mentioned:Ice quality
MUST HAVE!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great ice maker! I love it! I love the ice. Makes ice quick.
I would recommend this to a friend - Pros mentioned:Ice quality
Outstanding ice machine for nugget ice.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ice machine makes chewable ice nuggets that are great! We use water from our osmosis water system to make ice. We have no problems at all with cleaning when needed.
I would recommend this to a friend Great addition, cleaning is a pain
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.besides the constant cleaning and the software issue with the descale light on all the time, it works. I still clean it every few weeks with citric acid. I wish I could figure out why the descale light stays on even though I followed instructions to the T.
I would recommend this to a friendBrand response from GE Answers
Posted .If you have already ran a full descale on your unit and the light is still on or flashing. A flashing cleaning light can indicate that the filter on your model needs to be replaced. Once you replace the filter and turn on the machine, the indicator will stop blinking. More information about the filter can be found in the manual on the website on page 10. If replacing the filter does not resolve the issue, please call our Opal support team directly at 866-907-6718.
- Pros mentioned:Ice quality
GE Opal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This turned out to be better than I expected. Not hard to clean and quick to make ice.
I would recommend this to a friend - Pros mentioned:Overall performance
Ice Maker
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great but you have to remove water filter.It wont pull it through the filter
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for taking the time to leave us your review. If your filter is not working for your ice maker, we recommend ensuring that it is installed correctly, and not clogged or dirty. If this doesn't help, please send us a private message on Facebook or Instagram with your full model and serial numbers, contact information, and a screenshot of this review. We'd like to investigate this thoroughly. -Kacie@GEAppliances