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Customer Ratings & Reviews

$449.99
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The comparable value is $499.99

Customer reviews

Rating 4.1 out of 5 stars with 703 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are impressed with the Opal 2.0 Ultra Nugget Ice Maker's ice quality and overall performance, with many appreciating its ease of use, generous capacity, and sleek design. While the size and connectivity are also well-received, some customers have expressed concerns about the noise level and maintenance requirements. A few have also reported issues with the water tank's sensor.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 703 reviews
  • Rated 5 out of 5 stars

    Great icemaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Opal ice maker. The nugget size of the ice is perfect. Fits nicely on the counter and is easy to clean!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LOVE NUGGET ICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite purchase. Best gift to myself.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best ice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up,use and to clean! Id buy another one

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    GE ice maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so much! The ice is so clear and wonderful!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Dissapointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well for about 29 days. The other morning it made a grinding noise that woke the house up at 4am. Contacted ge, the hoops they want me to jump through for warranty replacement is very disappointing since this item costs 3 times other models.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’d like to address the issue you’re having with sound. We have information about sounds you may hear in an article on our GE Appliances website titled “Opal Ice Maker - Normal Sounds”; that can be viewed on our website when you look up the title and click the ‘Support’ tab. While we expect you may hear sound as the ice maker is operating, we can advise a grinding noise may not be normal. We recommend disconnecting the Opal from power for three to four hours before reconnecting the unit, to reset it; this can often solve an issue. We also recommend following the full cleaning process described starting on page 7 of the manual. The manual can be viewed on Best Buy’s product page for the model, when you go to the ‘Features’ section and scroll to the bottom. If those tips don’t help and you haven’t yet completed the warranty process, please send us a private message via Facebook, Instagram, or X with your contact information, complete model/serial numbers, and a copy of this review, so that we can review your situation further and get back with you quickly. GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sonic Ice in your home!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like the ice at Sonic, then this ice maker is for you! It works very well and is aesthetically pleasing.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    I love thins ice maker!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this ice maker! It's easy to clean and makes ice fast. It takes about an hour to fill the ice bucket, which is much faster than my ice maker on a different brand.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Best ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ice maker. Silent, fast and the ice is perfect. Easy to setup and easy to clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than advertised

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed this product once and awhile you get a product that is better than advertised and this ice maker is that quite simply put. It has been a great ice maker clean and efficient as advertised. There has been no issue since I purchased it months ago I followed manufacturers guidelines and off it went working … can I get please get refrigerator that works this well with built ice maker.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the older model and that one finallu gave out after 2 1/2 years. Picked up this one and its been great. Love the new scoper attachment.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level
    Best Buy Employee

    Rated 5 out of 5 stars

    Is good

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Is good mostly quiet but every now and again it sounds like a amber alert from a phone thats under a pillow

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for three days and is working perfectly fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The good ice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing appliance for my kitchen. We go through almost 5 gals of water a week. That is how much we use and actually eat this ice

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes ice efficiently and quickly. Perfectly rounded ice that pair nicely into your hard or soft drinks or pop into mouth for a nice ice snack.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Best ice maker!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love our ice maker! We use it all day long!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Ge ice maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product makes excellent ice only set back is the more ice you make the more often you have to sanitize it but not a really big deal

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Good ice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The good ice is so worth it! The ice maker is incredibly fast, but can be a bit out. This model is an improvement on the previous one in terms of hard water scale issues- good to have the integrated filter.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even better than the first one we purchased ! This one has a hard water filter/descaler which helps so much with our hard water even though we have a water softening system with filtration. This has made the ice even better

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Don’t Buy It

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, we strictly sanitize and descale early, even though that means about every 3 weeks, we’re going through that lengthy process. It also sits on the open counter with more than the recommended air gap. We also clean the air intake every time we shut down for the descaling/sanitizing. So, the following makes no sense, except for the lack of quality on this thing: At 2 months old, pump refused to prime with descaling filter on, giving the notorious “out of water” message. Bought a new descaling filter - still refused to prime 80% of time. Removed the descaling filter, pump refuses to prime 50% of time. For reference, our tap water is low-medium hardness. When the pump does prime, often by manually plugging the intake with a finger, the ice maker whines and grinds after operating about 10 minutes. After about 10 minutes of that, it goes into defrosting mode. The process repeats itself. Going through the warranty process since it’s only 6 months old. We’ll see how that ends up, but not optimistic. Don’t buy it. The ice isn’t worth it.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're sorry to hear you're having an issue with your Opal ice maker and encourage you to send us (GE Appliances) a private message on one of our social channels (Facebook, Instagram) with your contact information, model and serial numbers and a copy of your review so we can research your situation. -Vikki@GEAppliances GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best. Got it for my bf as a gift and now it’s a everyday use

    I would recommend this to a friend