Customer Ratings & Reviews
- Model:
- XPIO13SWSS
- SKU:
- 6584623
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are impressed with the Opal 2.0 Ultra Nugget Ice Maker's ice quality and overall performance, with many appreciating its ease of use, generous capacity, and sleek design. While the size and connectivity are also well-received, some customers have expressed concerns about the noise level and maintenance requirements. A few have also reported issues with the water tank's sensor.
This summary was generated by AI based on customer reviews.
Sonic Ice is AMAZING!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best money I ever spent! Our ice maker went out, and I wasn't ready to purchase a new refridgerator. This ice maker is the best!
I would recommend this to a friendNugget ice maker
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fact it’s sonic ice and has an app for ur phone
I would recommend this to a friendHard worker for the home
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good machine and great on making ice, but everything has a bump on the road. Its worth the price I paid for it.
I would recommend this to a friendThe ice is perfect.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife and I love this ice maker. Just the right size for us. Keep it clean the way GE recommends and you should get the results you want.
I would recommend this to a friendRecent issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I ould give 5 starts because I've absolutely loved previous Opal's I've had...but I have had immediate mechanical issues now with two back to back received units. I hope it's not an indication of a persistent production issue. I will have to return this latest one I just unpacked and set up. Darn.
I would recommend this to a friend- Cons mentioned:Noise level
Nugget ice at your fingertip’s!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ice maker. Makes a little noise when making ice but you get used to it quickly.
I would recommend this to a friend - Cons mentioned:Maintenance requirements
Full time job
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We wanted to love this ice maker but the amount of time it takes to sanitize, descale and maintain the unit to keep it working makes me hate it. They expect you to take it apart, fill it with vinegar, let it soak for 18 hours every single month. Not to mention the sanitizing using bleach. And to add to it, we’ve had it 4 months and it stopped working. It says “add water” even though it’s full. I’ve tried every troubleshooting article and video I can find and nothing fixed the problem.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for sharing your experience and concerns regarding the recommended descaling and sanitizing procedures needed to properly care for your Opal. The scale inhibiting filter will filter 40 gallons of water before needing to be replaced. Replacement will be approximately every 3 months, though it will depend on your usage. If the reservoir is full and you receive the "add water" message, that may be an indication that the filter needs to be replaced. If this doesn't resolve the issue you're having, we encourage you to send us (GE Appliances) a private message on one of our social channels (Facebook, Instagram) with your contact information, model and serial numbers and a copy of your review so we can research your situation. -Vikki@GEAppliances
- Pros mentioned:Overall performance
Worth the buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Total upgrade over the original Opal. The Descaling is definitely a nice feature when it’s built in.
I would recommend this to a friend - Pros mentioned:Ice quality
Okay not great!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ice nuggets. This ice machine is will cease to operate should it be plugged and operating over two days. definitely not a huge fan of the cost in regards to its operation. At this point you're better off putting money towards a refrigerator that has this option of ice.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We would like to assist you further with this Opal icemaker and its ice production. Please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of this review.
- Pros mentioned:Ice quality
GE Ice machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product and makes great quality ice. I would highly recommend l.
I would recommend this to a friend - Pros mentioned:Overall performance
Happy
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the product, replaced all of the money we spending on Sonic's ice
I would recommend this to a friend - Pros mentioned:Ice quality
So So Ice maker
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Icemaker was great in the beginning made plenty of ice about 4 months in of ownership it just quite making ice. It would light up saying making ice for about 5 seconds then just stop
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We certainly understand how important it is to have your ice maker working properly, especially after 4 months of use. We'd like to review this further. Please send us a private message on our GE Appliances Facebook, Instagram, or X accounts, with your full model and serial numbers, contact information, and a screenshot of this review. -Kacie@GEAppliances
Ideal Ice Maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ideally shaped ice!! Was in between ice makers for the longest but settled on best reviews for price & although steep in price, maintenance is kid friendly.
I would recommend this to a friend- Pros mentioned:Overall performance
Nugget ice machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our ice machine & the service was outstanding
I would recommend this to a friend - Pros mentioned:Ice quality
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice maker is quite good. Ice fills up fast. Very quiet
I would recommend this to a friend - Pros mentioned:Ice quality
Great
|Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Mother loved this as a gift and the ice is incredible. Well worth.
I would recommend this to a friend - Pros mentioned:Ice quality
Great but didn’t last.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ice but had to replace my old one after 3 years.
I would recommend this to a friend - Pros mentioned:Overall performance
Best Ice machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best ice machine in the market, this is constantly using my home. It’s a conversation starter. The new upgrade to the ice machine are a wonderful new feature. If you can get your hands on one do so.
I would recommend this to a friend - Pros mentioned:Ice quality
Wonderful Ice Maker!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this GE Profile Ice Maker as a gift for my husband. He is finicky about the size of his ice and the nuggets are perfect for him. Terrific addition to our kitchen!
I would recommend this to a friend - Pros mentioned:Ice quality
Small ice cubes
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice cubes are small, but it reminds me of the ice from Sonic fast food restaurants. My favorite!
I would recommend this to a friend