Customer Ratings & Reviews
- Model:
- XPIO13SWSS
- SKU:
- 6584623
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are impressed with the Opal 2.0 Ultra Nugget Ice Maker's ice quality and overall performance, with many appreciating its ease of use, generous capacity, and sleek design. While the size and connectivity are also well-received, some customers have expressed concerns about the noise level and maintenance requirements. A few have also reported issues with the water tank's sensor.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Noise level
Poor quality for the price, or any price....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a replacement for a older unit (same one) via Bestbuy protection plan. We set this up as instructed and it had a horribly loud compressor noise. It was unbearable, so much that it vibrated our countertop. We immediately returned the new unit and purchased another. So far, so good (knock on wood)
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thanks for letting us know what happened. We're glad to hear that you were able to work with the Best Buy customer service team for a resolution. We appreciate you being part of the GE Profile family. -Don@GEAppliances
- Pros mentioned:Ice quality
Crispy chewable ice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ice maker is everyone’s favorite at home, my refrigerator was not making enough ice to supply everyone, it is a little pricey but it’s so worth it, I love this crunchy ice.
I would recommend this to a friend - Pros mentioned:Capacity
Ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the it makes enough ice for my family to enjoy
I would recommend this to a friend - Pros mentioned:Ice quality
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the ice in this machine. It is the perfect size.
I would recommend this to a friend Highly recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1 month review. This machine is great l. We live full time in an rv and going after ice all the time sucks. The scale inhubitor is great with a lot of parks having well water. The holding area is somewhat insulated so does well retaining ice. Also it doesnt drip all over the place when you pull the drawer out to get ice.
I would recommend this to a friend- Pros mentioned:Ice quality
Perfect ice just like Sonic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing! Fast! Great quality ice! Convenient cleaning cycle.
I would recommend this to a friend - Cons mentioned:Noise level
Wanted to love it…
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was very excited about this ice maker, but not too happy with it any more. We’ve had it for a total of 2 weeks and it started making this crazy loud noise. Powered it off, unplugged it and it didn’t stop. Read some review responses suggesting to defrost, we’ll see if that works. But there is 0 reason why this should be an issue 2 weeks in. Also, what’s up with needing to sanitize weekly?
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We'd like to assist with your Opal making sounds. Your Opal Ice Maker Dispenser will defrost when it is needed. When your Opal needs defrosting, it may start to squeak as ice begins to build up around the mechanisms. The defrost cycle is automatic and usually takes about 10 to 20 minutes. This is normal operation.
Make sure there is a minimum of 3" inches clearance on the back and the sides of the unit to ensure proper airflow. Also check to ensure that the side tank is not blocking either of the side vents. It should be pulled forward, in line with the front of the Ice Maker.
Cleaning your Opal frequently will keep the nugget ice tasting fresh and the machine looking great. Yes, we recommend cleaning your Opal once a week.
- Pros mentioned:Ice quality
GE Opal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This turned out to be better than I expected. Not hard to clean and quick to make ice.
I would recommend this to a friend - Pros mentioned:Ice quality
Good purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its been amazing so far! I love this type of ice!!
I would recommend this to a friend - Pros mentioned:Ice quality
Love the machine but too many problems!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve only had this ice machine for a month and a half and it’s already giving us problems. Too late to return, so we have to send it back to the manufacturer. I do love the ice, but it’s too new for sensor issues.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate your honest feedback on your icemaker. We know how important it is to get this resolved. If you're still in need of assistance, please contact Opal at 1-866-907-6718. They will best be able to assist you in this matter.
- Pros mentioned:Ice quality
Great Ice Maker!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received this as a Christmas gift, and it is a great machine. Makes ice quickly and quietly, very chewable ice at that. Love it!
I would recommend this to a friend - Pros mentioned:Ice quality
MUST HAVE!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great ice maker! I love it! I love the ice. Makes ice quick.
I would recommend this to a friend - Pros mentioned:Ice quality
Best ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes ice quick and never have issues with it. Family loves it. Would highly recommend to all .
No, I would not recommend this to a friendBrand response from GE Answers
Posted .It’s wonderful to hear that your nugget ice maker is working so well and keeping your family happy! Thanks for the great recommendation—it’s great to know it’s been so reliable and efficient for you. Lauren@GEAppliances
Mrs. P. Gildea
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The kids love the small ice of the cubes and it is perfect for the price. Never realized the importance of the size of ice cubes for everyone. :)
I would recommend this to a friend- Pros mentioned:Overall performance
Love my ice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this ice machine. I have not turnednit off since i purchased it.
I would recommend this to a friend - Pros mentioned:Overall performance
Fsther
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice ice maker. My father has to have ice when he drinks which is all day.
I would recommend this to a friend - Pros mentioned:Ice quality
LOVE THIS MACHINE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this machine! It makes a lot of nugget ice fast. Easy to clean. Best purchase ever
I would recommend this to a friend - Pros mentioned:Ice quality
Ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent ice maker, small ice, which is great for my ice coffee in my Yeti tumbler!
I would recommend this to a friendBrand response from GE Answers
Posted .We’re thrilled to hear you’re enjoying the nugget ice—perfect for keeping that iced coffee just right in your tumbler! Thanks for sharing how it fits into your daily routine—we love that it’s making your mornings cooler and more refreshing! Lauren@GEAppliances
- Pros mentioned:Overall performance
Ice Maker
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great but you have to remove water filter.It wont pull it through the filter
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for taking the time to leave us your review. If your filter is not working for your ice maker, we recommend ensuring that it is installed correctly, and not clogged or dirty. If this doesn't help, please send us a private message on Facebook or Instagram with your full model and serial numbers, contact information, and a screenshot of this review. We'd like to investigate this thoroughly. -Kacie@GEAppliances
- Pros mentioned:Overall performance
GE profile Ultra
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve been looking for a nugget ice maker for months, we ordered 2 cheaper ice makers off Amazon and both were very loud! So far this one has been great!
I would recommend this to a friendBrand response from GE Answers
Posted .We're glad to know that you are loving this machine so far! It's definitely a treat to have and we know you'll enjoy it for a long time!