Customer Ratings & Reviews
- Model:
- XPIO13SWSS
- SKU:
- 6584623
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the Opal 2.0 Ultra Nugget Ice Maker for its excellent ice quality and overall performance. Users appreciate its ease of use, adequate capacity, sleek design, and convenient size, with some also finding the connectivity feature useful. However, some customers have expressed concerns about the noise level and the frequency of required maintenance.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Ice machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new ice machine. It’s awesome. Highly recommend.
I would recommend this to a friend - Pros mentioned:Overall performance
Ice maker
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellence maker and great customer service at the Washington st store in Indy
I would recommend this to a friend - Pros mentioned:Ice quality
Greatest
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this ice machine. It makes the best crushed ice
I would recommend this to a friend - Pros mentioned:Ice quality
Ice maker
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent ice maker, makes ice consistently and love the features it has
I would recommend this to a friend - Pros mentioned:Overall performance
Best ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best ice maker that I have ever owned.
I would recommend this to a friend - Pros mentioned:Overall performance
Awesome ice maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new ice maker. I had a few spills before I got the cleaning part of it down. I love the ice
I would recommend this to a friendBrand response from GE Answers
Posted .Enjoy the good ice in the comfort and convenience of your home!
- Pros mentioned:Ice quality
Great Icemaker!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this machine, the ice taste amazing. I would highly recommend this item.
I would recommend this to a friend So far, so good...
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, the other TWO insignia brand ice makers we had were trash and of course not revealed to us until they were well out of warranty. Heres hoping this one lasts.
I would recommend this to a friend- Pros mentioned:Overall performance
2nd time is a charm
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for the first year. This is my second one. Make sure to get insurance on it. So you can get it replaced.
I would recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear you've had trouble with your Opal in the past, but we're glad to hear you were able to replace the unit. We're confident your Opal will serve you well, but don't hesitate to reach out to us if you have any questions in the future.
- Pros mentioned:Ice quality
The “GOOD ICE” maker!
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice from this maker is so good, and it makes the ice fast also.
I would recommend this to a friend - Pros mentioned:Overall performance
Great ice maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ice maker! Works like it should and looks good.
I would recommend this to a friend - Pros mentioned:Ice quality
One happy mama
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this ice maker, i drink a lot of teas so this makes thing so much easier
I would recommend this to a friend Best ice maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My favorite ice maker of all time! I love the hospital ice as my kids say. Perfect for a large family
I would recommend this to a friend- Pros mentioned:Overall performance
Ice breaker
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent appliance,I highly recommend.I feel like I’m at Sonic every time I use it.
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for your review and congratulations on your new Opal icemaker! We are excited that you will be able to enjoy the convenience of having that famous nugget ice in your home whenever you would like. Sure to become a fast favorite!
- Pros mentioned:Design, Ease of use, Ice qualityCons mentioned:Maintenance requirements, Noise level
really solid, if still pricey
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the good: Nugget Ice Quality - The Opal 2.0 produces high-quality nugget ice that is soft, chewable, and perfect for a variety of drinks. It’s the good ice! Design - The Carbon Black finish adds a touch of elegance to any kitchen space, while the compact size ensures it doesn’t take up too much counter space. Side Tank - The increased water capacity provided by the side tank reduces the frequency of refills. Ease of Use - Simple controls and Wi-Fi connectivity (via the SmartHQ App) for remote monitoring make operation straightforward and user-friendly. Speed - Efficient ice production ensures you have a steady supply of nugget ice on hand whenever needed. New for this model - They’ve included a removable/cleanable rear fan screen filter for this model, which makes cleaning relatively easy for one area that always gets extremely dirty/dusty over time. Also included is a hard water filter and a new sanitize mode to help with cleaning. There’s also a new metal spoon and a magnet holder, which again is a nice touch. the bad: Noise - Like many ice makers, the Opal 2.0 can be somewhat noisy during operation, which may be a consideration for quieter environments. Price - The initial investment for the Opal 2.0 is higher compared to traditional ice makers, though its unique features justify the cost for nugget ice enthusiasts. Maintenance - Regular cleaning and maintenance are necessary to ensure optimal performance and longevity, which may require some effort. overall: It remains to be seen whether the new additions (water filter, removable screen air filter, and sanitize mode) offer any improvement long term. I’ve used this particular series of ice maker for some time now, and the only thing I normally have issues with is build up (either dust on the outside or hard water on the inside) over time. If that’s been improved I would bump this to 5 stars, but for now it’ll stay at 4 stars for me. Still, it’s a great machine for making the “good” ice if you don’t mind the price tag.
I would recommend this to a friend - Pros mentioned:Overall performance
So nice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So much better than 1st generation! I love it. Definitely recommended
I would recommend this to a friend - Pros mentioned:Overall performance
Love it!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the newer version of the opal ice maker. Highly recommend!
I would recommend this to a friend - Pros mentioned:Ice quality
The "GOOD ICE" maker
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect Good Ice.....definitely recommend distilled water!! FAMILY LOVESSSS IT!!
I would recommend this to a friend Not Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good in the beginning, but getting error messages to fill water when it is full. Ice pellets are small. Probably going to return it.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear you're getting the "fill water" notification when the water tank is full, and we'd like to help. Please send us a private message on one of our social media platforms, like Facebook. In your message, provide the model and serial numbers for your Opal, a copy of this review, and your contact information (email and phone number). With that information, we'll be able to look into this further for you.
- Pros mentioned:Overall performance
Love this purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase ever. It has been a game changer in our family
I would recommend this to a friend