Customer Ratings & Reviews
- Model:
- XPIO13SWSS
- SKU:
- 6584623
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are impressed with the Opal 2.0 Ultra Nugget Ice Maker's ice quality and overall performance, with many appreciating its ease of use, generous capacity, and sleek design. While the size and connectivity are also well-received, some customers have expressed concerns about the noise level and maintenance requirements. A few have also reported issues with the water tank's sensor.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Ice machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice machine is excelente I love it realy good quality
I would recommend this to a friend - Pros mentioned:Ice quality
Best Ice Ever.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best ice ever. If you are looking for the good ice this is it. Great brand, Great quality, Its completely worth every penny.
I would recommend this to a friend - Pros mentioned:Overall performance
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great highly recommend for counter top use would buy again
I would recommend this to a friend - Pros mentioned:Ice quality
Excellent Chewable Ice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Ice Maker, love the chewable ice. Also, I suggest buying the water filters that click in easily to help keep the machine clean and running smooth!
I would recommend this to a friendBrand response from GE Answers
Posted .What a great choice! We are happy to hear you are loving the new Opal icemaker unit and you have been enjoying that famous nugget ice. It’s sure to be a fast favorite in your home for many years
- Pros mentioned:Overall performance
Best!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best thing ever! My family can’t live without it now. We use it for every drink!
I would recommend this to a friendBrand response from GE Answers
Posted .We’re thrilled to hear the ice maker has become such a favorite in your home! It's great to know it’s keeping your family refreshed and happy with every drink. Lauren@GEAppliances
- Pros mentioned:Overall performance
Ice Maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Ice Maker for the money especially if you can find it on sale.
I would recommend this to a friend - Pros mentioned:Ice quality
Perfect Ice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We absolutely love our new ice maker. No need to got to our local restaurants to get this kind of ice.
I would recommend this to a friend - Pros mentioned:Ice quality
Great product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is a great product. My brother visited from NY and tried the ice, BAM! He bought one after returning home.
I would recommend this to a friend - Pros mentioned:Ice quality
Sooo fast!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ice maker is amazingly fast and I love the pebble ice cubes! The production keeps up with our usage no problem.
I would recommend this to a friend - Pros mentioned:Ice quality
Nugget ice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice is nice and chewy :) we make it everyday and everyone loves it
I would recommend this to a friend - Pros mentioned:Overall performance
Great purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a good purchase. I'm not disappointed. It's better than the cheaply made ice makers that just cannot keep up.
I would recommend this to a friend - Pros mentioned:Ice quality
GE nugget ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you love sonic ice you need this ice maker! It’s amazing! Makes making my latte in the mornings convenient and fun!
I would recommend this to a friend - Pros mentioned:Ice quality
Very pleased
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes ice quickly. Like the small ice. Once full lasts all day
I would recommend this to a friend - Pros mentioned:Ease of use
Peril ice / nugget ice maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this Item, and it is user-friendly; plus, GE has great support if you ever need it.
I would recommend this to a friend - Pros mentioned:Ice quality
the ice is great, not the workmanship
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i love the ice but ive replaced two, the ice is so good, im trying it again for the third time
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're so sorry to hear you've had previous trouble with your Opal icemaker. We understand how frustrating that must have been, and we sincerely apologize. To help keep your icemaker running smoothly for years to come, we recommend following the care and cleaning guidelines outlined in the Use and Care Manual. If you have any questions or need assistance in the future, please don't hesitate to reach out. We're always happy to help! - Julia@GEAppliances
- Pros mentioned:Ice quality
replacement ice maker
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the nugget ice. replacing an older unit that failed. take the extra warranty.
I would recommend this to a friend - Pros mentioned:Ice quality
broken within 6 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It makes nice ice. Even with routine maintenance and using purified water it broke in 6 months. I bought the protection plan and best buy is replacing it. But this is just silly.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We want to help you with your opal not working. We recommend reaching out to the Best Buy team directly at 800-433-5887 for further assistance.
- Pros mentioned:Ice quality
Best Ice Ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a quieter machine then my other one used to be and i get the best ice ever. Love the app functionality as well.
I would recommend this to a friend Great addition, cleaning is a pain
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.besides the constant cleaning and the software issue with the descale light on all the time, it works. I still clean it every few weeks with citric acid. I wish I could figure out why the descale light stays on even though I followed instructions to the T.
I would recommend this to a friendBrand response from GE Answers
Posted .If you have already ran a full descale on your unit and the light is still on or flashing. A flashing cleaning light can indicate that the filter on your model needs to be replaced. Once you replace the filter and turn on the machine, the indicator will stop blinking. More information about the filter can be found in the manual on the website on page 10. If replacing the filter does not resolve the issue, please call our Opal support team directly at 866-907-6718.
- Cons mentioned:Maintenance requirements
So much maintenance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our 4th unit!! Each on wants us to do a complete cleaning even with only using 1 gallon bottles of distiled water. We are spending 1 hour exery 32 weeks doing the complete cleaning.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thanks for sharing your feedback that we'll be sure to forward to our design team. We appreciate you being part of the GE Profile family!