Customer Ratings & Reviews
- Model:
- XPIO13SWSS
- SKU:
- 6584623
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are impressed with the Opal 2.0 Ultra Nugget Ice Maker's ice quality and overall performance, with many appreciating its ease of use, generous capacity, and sleek design. While the size and connectivity are also well-received, some customers have expressed concerns about the noise level and maintenance requirements. A few have also reported issues with the water tank's sensor.
This summary was generated by AI based on customer reviews.
This is a headache.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These things do not last a year!!! No amount of cleaning or taking care of the machine will change that. I went to the store return my Opal that clunked out on me after 11 months and I had to pay extra for a new one since they didn't make the one I had anymore. What a scam...Bestbuy charged me 100 dollars for a 5 year warranty and still made me pay. Best Buy and GE is not standing behind their products.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We encourage you to reach out to Best Buy directly for assistance by calling 1-800-433-5887. -Vikki@GEAppliances
Mr.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ice maker gets stuck in add water mode. Nothing would make it work. Reordered the product, thinking that the one I had was a lemon, and was sent a broken unit that had been used and was damaged. I returned for refund. Very frustrated and disappointed with this product.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We apologize for the experience you're having with the Opal ice maker. We recommend contacting Opal Support at: 1-866-907-6718, M-F 8-8 EST.
Broken and dirty
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product was dirty and had a broken pieces. If I could rate a zero, I would.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thanks for letting us know the situation. To best address this delivery issue, we encourage you to reach out to Best Buy directly for assistance by calling: 1-800-433-5887. -Don@GEAppliances