Customer Ratings & Reviews

Makes great ice but is noisier than prior gen and the omnipresent filter light is annoying. I hope it’s more durable than its predecessor

If you like to crunch on ice then this is the way to go. It also does a good job of thoroughly cooling down your choice of drink. The ice maker is not the quietest, if you are within 15 - 20 feet you can hear it above normal ambient sound level. The cooling fan is the main culprit of the sound. Sanitizing the unit is a bit of a pain.

I had the older model and it lasted a little over a year. Luckily I got the extended warranty and was able to exchange for this version. Overall this one is quieter than and the added filter is nice. In hindsight, I probably didn't need the ultra version since we use filtered water and had no issues with scaling previously. The opal ice is great, much better than your standard refrigerator ice, and this machine kept up to the summer ice demands of a family of 5.

After a couple of months the ice maker started making a squealing noise. Other people in reviews have mentioned this as well. We descaled the unit and the noise went away. It works great and I’m extremely happy with the purchase. Just understand ahead of time that you will have to clean it every couple of months.

When it comes to counter top ice makers, you can't go wrong with an Opal. This is our second one and it works great. With the ultra, it makes cleaning and upkeep easy. There are so many features that helps maintain the machine, like an air filter, cleaning schedules, and descaling cleaning options. I will continue to buy this machine over and over agin.

Bought brand new but had some marks on the top. Other than that all the parts were there, and it works great.

It is the best item I’ve ever bought. I really have enjoyed it and still enjoying it. I loved crushed ice. I’ve been wanting one for a long, long time. Thank you very much for having me.

Made great ice, one of the best I’ve seen lately. Great machine.

I mean, there's so much I can say about this item; I love and hate it at the same time. The cleaning of this item is relatively easy, but warnings come up after a few days of use. The side tank is amazing, but sometimes the machine doesn't read the water. But on the plus side, the ice is amazing.

I purchased this to replace an Opal 2.0 that lasted for 5 years. This replacement, while seemingly expensive is actually a great value and an excellent upgrade! First the little things, a magnetic scoop holder, no more misplaced scoop! The scoop is now stainless steel as opposed to plastic, a plus in my opinion. For the major upgrades - the machine is extremely quiet; I often find myself checking on it to see if it is working or not (much quieter than my last one)! I have not tried out the Wi-Fi function yet (I didn't really use it on the last one). The ice quality is excellent, giving you the delightful chewy nuggets that you are looking for. It also has redesigned filters, an additional air filter, and additional features for sanitizing and descaling and reminders for each!! Overall, I would say this is a great upgrade that I am very pleased with and if you are in the market for a nugget ice maker, you can't go wrong with this one!!

Keeping the machine clean is kind of a pain, but the results is well worth it for the health of the family. We all love the ice, and it makes lots of it!

This ice machine works great. It makes your first batch of ice within about 10 minutes and makes almost 40lbs per day. I bought this because I had shoulder surgery and the small ice is ideal for making ice packs that conform to your body. The cubes that my fridge makes are regular size and don't conform to your body as well. The downside of the ice machine is that it's rather expensive and the amount of cleaning that needs to be done prior to having edible ice is kind of a pain. Overall the price and cleaning aren't that big of a deal to ensure that you have clean ice! I definitely recommend this machine!

Love this ice machine. Makes the best ice. Only down side is it is a little noisy, not enough to bother me though

Great ice any time you want it. This machine gets the family to drink more water due to the soft crunchy ice. Nice color and storage for the scoop. Reservoir helps with low upkeep.

This version is very good. Nice crunchy ice hold a lot water no need to refill that often

this is a rebuy - i had the original since July 2020. This 2.0 unit works really well. The ice is a bit better and has a softer crunch! Several upgrades - metal scoop with a magnetic holder. Screen filter for motor. All with the same functions. I think this one may be a touch quieter. But it pretty quiet for a counter appliance. There are some new features like the descaler and the inhibiter filter. Looking forward to years of use from this new version!

Works as expected. Makes ice quickly. If you are going to use distilled water you need 3 gallons between the initial cleaning/flush and then making ice.

Makes great ice super fast. The worst part about these units is the maintenance and keeping it clean, but man when you have large parties or specialty drinks there is nothing better. Our house fridge has super small ice bin, so we end up using this everyday more than most I am sure. Everyone wants one, but nto all can find it at the price we did.

Whennthe item works it will make ice. The problems start when it starts to make noise. This usually starts in 1 to 2 weeks of purchase. The noise songs like a very angry and loud cat being sucked into a vacuum cleaner and the noise will last for longer and longer periods of time. I took the first one back and exchanged it for a new one, which ran well for about 1 week then the noise started agian. After a great deal of research with my noise canceling headphones i found out it has to cleaned with a cleaning solution very frequently. I proceeded to clean it for several days and bought ice from the store. After multiple cleaning cycles i drained ot and turned it back on and it made ice. The noise quickly returned at a lower volume. Now it sounds the same just quieter. Now it sounds like you have a large pillow on the cat While its being pulled into the vacuum. Quieter but not soothing. My suggestion is to use the money you would spend on this to repair the freezer ice maker which i did not do. If you still need an ice maker look somewhere else unless you live in a very large house, or place the ice maker in a seperate building

Im very happy that i bought this Nugget Ice Machine. It makes the small nuggets like Sonic has. Its very easy to use. This is the best one that i have ever bought. I highly recommend this one. I use it everyday and the ice stays in it. You never have to empty. Just fill up the water tank.