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Customer Ratings & Reviews

Your price for this item is $449.00
The comparable value price is $499.99

Customer reviews

Rating 4.1 out of 5 stars with 597 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers admire the Opal 2.0 Ultra Nugget Ice Maker for its excellent ice quality and overall performance. Users appreciate its ease of use, adequate capacity, sleek design, and convenient size, with some also finding the connectivity feature useful. However, some customers have expressed concerns about the noise level and the frequency of required maintenance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 597 reviews
  • Pros mentioned:
    Ice quality, Overall performance

    Rated 5 out of 5 stars

    GE Profile - Opal 2.0 Ice Maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with this Ice maker; the ratings do not lie. The best ice maker on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Maintenance requirements

    Rated 4 out of 5 stars

    Opal ice machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, makes ice fast. Machine is extremely delicate though, needs maintenance every 2 weeks. Not for the average person who doesn’t keep up with maintenance.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Maintenance requirements

    Rated 5 out of 5 stars

    just what the wife ordered

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd 1 i purchased 1st one failed by my own fault , didnt descale as much as i should have , great ice maker just what the wife ordered. it does require to be maintained and decaled with a new filter once a month. especially if you have hard water, but even with filter or bottled water descaling is required

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality, Overall performance

    Rated 5 out of 5 stars

    Great ice maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Makes the ice really fast. Perfect little ice nuggets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, use it every day

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the 2.0 for almost a year when it started to make squealing noises every time it made ice. I endured it for a few months but finally decided to return it because it was rewly annoying. I cleaned it when it told me to and descaled it, plus used a scale-inhibiting filter but still had this issue with the squealing. I finally decided to return it for a replacement but the original model I bought in December 2024 had been discontinued and upgraded (slight design improvement). The newer version is noticeably quieter and when it pulls water in from the reservoir, the pump is also a bit quieter when operating. Probably not worth an upgrade for a slight reduction in operating noise, but definitely glad I got this newer version. I highly highly recommend Geek Squad protection as I had issues within the first 8 months and it was out of manufacturer (1 year) warranty when I ultimately decided to return it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Opal 2.0

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far its a great product. A little bit of noise.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Third time to purchase it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am on my 3rd opal ice maker. The first one stopped working one week after warranty expired, said i woukdnt own another one. I wound up buying it agsin on sale and purchased ot with the savings! Yep, barely out of one year watranty, it died! Replaced it under extended warranty and i purchased another warranty. Works great when it works, just dies after about a year. Extremely noisy!!!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are sorry to hear that your Opal's didn't work as expected. We hope you have a great experience with your new unit. We will be sure to pass this information along to our Opal team. GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Kinda expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked well, but the price is too high. Found a similar one way cheaper and great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Maintenance requirements

    Rated 3 out of 5 stars

    Ice Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice is great, I like that I can use filtered water in it. Maintaining it is a bit annoying, have to take it to the sink drain it and run vinegar through it for a while to get it back running well.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      While the Opal only requires the use of potable water, using distilled water in the machine will decrease the frequency of required cleanings. When using distilled water, we recommend sanitizing the unit once a month. Descaling may not be required at all when using distilled water, as you most likely will not need to remove mineral deposits. GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Favorite Purchase

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had my Nugget for 9 months and im obsessed! No issues whatsoever and we have nice, frozen, chewable, perfect ice cubes at all times of the day. Theres an app that pairs with the nugget so you can set the time you want the machine to turn on and off daily. Im obsessed!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Glad I chose this one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use, so easy to clean, ice is the perfect crunch!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ice quality

    Rated 5 out of 5 stars

    Favorite counter top ice machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this ice maker. Sleek and elegant design. Quiet and ice is delicious.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Great ice maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is a great ice maker. I add filtered water to enhance the "flavor" of the water. No flavor means great tasting water. The only reason I didn't give a 5 stars was because of the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality, Overall performance

    Rated 5 out of 5 stars

    Does the job well!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife is absolutely in love with the machine. We both enjoy the nugget ice. This machine has been running nonstop since we plugged it in and the only time it’s been turned off is when we are, cleaning it. Found no issues with the machine works perfectly highly recommend following the maintenance and cleaning instructions and you should not have a problem with the machine

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ice Maker 2.0

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but it’s a bit temperamental and by this is the line which pulls from the reservoir. If it’s not lying flat, it will get air locked and water will not flow to ice maker internal reservoir. Also was took by Best Buy this ice maker would make three different size ice cubes but it does not do so. Only the so called sonic ice.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    GE Profile-Best in Class

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the GE Profile Opal 2.0 Ultra Nugget Ice Maker with Side Tank and Scale Inhibiting Filter. This machine delivers exactly what it promises—perfect, soft, chewable nugget ice that rivals what you get at restaurants.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    What the actual heck

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes fantastic ice… but it is wildly unusable. My first machine lasted 2 weeks before it started making noises like a demon being exorcized from a shrieking cat. It is so loud I can hear it FROM DOWN THE ROAD when I’m walking my dog. It’s a wonder my neighbors never made a noise complaint. I returned it and got a new one. The new one lasted an entire month before it started doing the same thing. If I didn’t live in an apartment, I’d just buy a new fridge with a good ice maker in it. If you own a home, honestly do that. Save yourself the trouble and your hearing.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Given the issues you had with your Opal, we'd very much like to review your situation. If you still have the product, we encourage you to send us (GE Appliances) a private message on one of our social channels (Facebook, Instagram) with your contact information, model and serial numbers, service history and a copy of your review. -Vikki@GEAppliances GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Great Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got tired of using ice trays and waiting overnight for ice to form. Quick chewable ice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Ice Maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a perfect ice maker Easy set up and the perfect ice.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Maintenance requirements, Noise level

    Rated 2 out of 5 stars

    Loud

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very loud, in my experience, and feels like there's not much ice, well, as a person who really likes these pebble ice. Love the ice though. When first setting it up and reading all the directions, this item seems to be a high maintenance ice maker and just going to make me frustrated overtime. Overall, without all the other issues, the ice is pretty great, but would not recommend this.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you leaving your honest feedback with us. We know how important it is to have an ice maker that meets your expectations and we're happy to share your thoughts on the ice production and maintenance of this model with our team for future consideration. We're sure you'll continue to enjoy the ice for a long time to come! GE_Appliances

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