Customer Ratings & Reviews
- Model:
- XPIO13SWSS
- SKU:
- 6584623
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the Opal 2.0 Ultra Nugget Ice Maker for its excellent ice quality and overall performance. Users appreciate its ease of use, adequate capacity, sleek design, and convenient size, with some also finding the connectivity feature useful. However, some customers have expressed concerns about the noise level and the frequency of required maintenance.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ice quality, Overall performance
GE Profile - Opal 2.0 Ice Maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are very pleased with this Ice maker; the ratings do not lie. The best ice maker on the market.
I would recommend this to a friend - Pros mentioned:Design, Ice quality
Great machine!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color and the ice turns out great each time, I use this daily!!
I would recommend this to a friend - Pros mentioned:Ice qualityCons mentioned:Noise level
Ge opal 2.0
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this ice maker in Aug 2025. Makes plenty of ice but makes a terrible growling sound when the ice maker is moving ice to the storage bin. Looking online this seems to be a common gearbox issue. I will be looking to return for repairs or hopefully replacement.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We would like to assist you with Opal icemaker and gather some additional information from you. Please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of this review.
- Pros mentioned:Ice quality
Favorite Purchase
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had my Nugget for 9 months and im obsessed! No issues whatsoever and we have nice, frozen, chewable, perfect ice cubes at all times of the day. Theres an app that pairs with the nugget so you can set the time you want the machine to turn on and off daily. Im obsessed!
I would recommend this to a friend - Pros mentioned:Ice quality, Overall performance
Great ice maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Makes the ice really fast. Perfect little ice nuggets.
I would recommend this to a friend - Pros mentioned:Ice quality
Ice machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how fast the ice is made. I do not like that the filter needs to be changed every 2 weeks.
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Noise level
Opal 2.0
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far its a great product. A little bit of noise.
I would recommend this to a friend - Pros mentioned:Ice qualityCons mentioned:Maintenance requirements
Ice Machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ice is great, I like that I can use filtered water in it. Maintaining it is a bit annoying, have to take it to the sink drain it and run vinegar through it for a while to get it back running well.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .While the Opal only requires the use of potable water, using distilled water in the machine will decrease the frequency of required cleanings. When using distilled water, we recommend sanitizing the unit once a month. Descaling may not be required at all when using distilled water, as you most likely will not need to remove mineral deposits.
- Pros mentioned:Ice quality, Overall performance
Does the job well!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife is absolutely in love with the machine. We both enjoy the nugget ice. This machine has been running nonstop since we plugged it in and the only time it’s been turned off is when we are, cleaning it. Found no issues with the machine works perfectly highly recommend following the maintenance and cleaning instructions and you should not have a problem with the machine
I would recommend this to a friend - Pros mentioned:Ease of use, Ice quality
Glad I chose this one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So easy to use, so easy to clean, ice is the perfect crunch!
I would recommend this to a friend - Cons mentioned:Noise level
Third time to purchase it!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am on my 3rd opal ice maker. The first one stopped working one week after warranty expired, said i woukdnt own another one. I wound up buying it agsin on sale and purchased ot with the savings! Yep, barely out of one year watranty, it died! Replaced it under extended warranty and i purchased another warranty. Works great when it works, just dies after about a year. Extremely noisy!!!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear that your Opal's didn't work as expected. We hope you have a great experience with your new unit. We will be sure to pass this information along to our Opal team.
- Pros mentioned:Design, Ice quality
Favorite counter top ice machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this ice maker. Sleek and elegant design. Quiet and ice is delicious.
I would recommend this to a friend - Pros mentioned:Ease of use, Overall performance
Nugget ice machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Easy to take care of. My family loves the nugget ice for all there beverages.
I would recommend this to a friend - Pros mentioned:Overall performance
Kinda expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It worked well, but the price is too high. Found a similar one way cheaper and great quality.
I would recommend this to a friend - Pros mentioned:Ice quality
Ice Maker Ice Maker
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am extremely pleased with this ice maker. It produces consistently perfect ice every time, and it has proven to be well worth the investment. The included metal ice scoop, along with the convenient side attachment, is a thoughtful addition—no more searching for the scoop, as it now hangs neatly in plain view. Overall, an excellent product. All I can say is: ICE, ICE, BABY!
I would recommend this to a friend - Pros mentioned:Ice quality
Great ice maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This unit is a great ice maker. I add filtered water to enhance the "flavor" of the water. No flavor means great tasting water. The only reason I didn't give a 5 stars was because of the price.
I would recommend this to a friend - Pros mentioned:Overall performance
Ice Maker 2.0
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great but it’s a bit temperamental and by this is the line which pulls from the reservoir. If it’s not lying flat, it will get air locked and water will not flow to ice maker internal reservoir. Also was took by Best Buy this ice maker would make three different size ice cubes but it does not do so. Only the so called sonic ice.
I would recommend this to a friend - Pros mentioned:Ice qualityCons mentioned:Noise level
What the actual heck
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It makes fantastic ice… but it is wildly unusable. My first machine lasted 2 weeks before it started making noises like a demon being exorcized from a shrieking cat. It is so loud I can hear it FROM DOWN THE ROAD when I’m walking my dog. It’s a wonder my neighbors never made a noise complaint. I returned it and got a new one. The new one lasted an entire month before it started doing the same thing. If I didn’t live in an apartment, I’d just buy a new fridge with a good ice maker in it. If you own a home, honestly do that. Save yourself the trouble and your hearing.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Given the issues you had with your Opal, we'd very much like to review your situation. If you still have the product, we encourage you to send us (GE Appliances) a private message on one of our social channels (Facebook, Instagram) with your contact information, model and serial numbers, service history and a copy of your review. -Vikki@GEAppliances
- Pros mentioned:Ice quality
Expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive but god ice maker. It does make good ice very quickly.
I would recommend this to a friend - Pros mentioned:Ice qualityCons mentioned:Maintenance requirements, Noise level
Loud
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is very loud, in my experience, and feels like there's not much ice, well, as a person who really likes these pebble ice. Love the ice though. When first setting it up and reading all the directions, this item seems to be a high maintenance ice maker and just going to make me frustrated overtime. Overall, without all the other issues, the ice is pretty great, but would not recommend this.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you leaving your honest feedback with us. We know how important it is to have an ice maker that meets your expectations and we're happy to share your thoughts on the ice production and maintenance of this model with our team for future consideration. We're sure you'll continue to enjoy the ice for a long time to come!