Customer Ratings & Reviews
- Model:
- XPIO13SWSS
- |
- SKU:
- 6584623
Customer reviews
Rating 4.1 out of 5 stars with 611 reviews
(611 customer reviews)Rating by feature
- Value3.9
Rating 3.9 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the Opal 2.0 Ultra Nugget Ice Maker for its excellent ice quality and overall performance. Users appreciate its ease of use, adequate capacity, sleek design, and convenient size, with some also finding the connectivity feature useful. However, some customers have expressed concerns about the noise level and the frequency of required maintenance.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ice quality
Rated 5 out of 5 stars
GE Profile-Best in Class
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love the GE Profile Opal 2.0 Ultra Nugget Ice Maker with Side Tank and Scale Inhibiting Filter. This machine delivers exactly what it promises—perfect, soft, chewable nugget ice that rivals what you get at restaurants.
I would recommend this to a friend - Pros mentioned:Capacity, Ice quality
Rated 5 out of 5 stars
Just get it!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my wife for Christmas. She's always wanted a nugget ice maker. This one is awesome and well built. Loads of capacity and makes ice fast. Cleaning process isn't too hard and keeps ice nice and fresh tasting. We love the light and the extra storage tank is super easy to fill. The magnetically attached scoop holder and scoop can be placed anywhere on the side of the unit. Love this thing!
I would recommend this to a friend - Pros mentioned:Ice quality, Overall performanceCons mentioned:Noise level
Rated 5 out of 5 stars
Great Nugget ice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Love it!! You will have ice in less then 15 minutes. Only down side is that is is a bit noisy
This review is from GE Profile - Opal 2.0 Ultra Nugget Ice Maker with Side Tank and Scale Inhibiting Filter - Stone White
I would recommend this to a friend - Pros mentioned:Ease of use, Ice quality
Rated 5 out of 5 stars
Ice Maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What a perfect ice maker Easy set up and the perfect ice.
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 4 out of 5 stars
Great Machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got tired of using ice trays and waiting overnight for ice to form. Quick chewable ice.
I would recommend this to a friend - Pros mentioned:Ice quality, Overall performance
Rated 5 out of 5 stars
Better ice machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is quiet, works great, makes double the ice of the last machine that i had. Looks better. Side tank holds more water for less refilling.
I would recommend this to a friend Rated 5 out of 5 stars
Works great if you do two things
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This icemaker is the best icemaker I have ever owned but you have to make sure you do two things in order for it to keep working well. 1) DO NOT USE THE FILTER. After a short period of time, it simply will not support the flow of water required by the pump for the system to work properly. 2) Instead, use filtered, purified water in the system. My daughter has a Brita filter on her kitchen tap that reduces the Total Dissolved Solids (TDS) to around 150 ppm (use a tester). I took it one step further and take that water and use a countertop RO water purification system that reduces the TDS to zero (it is probably not, but my meter only reads parts per million and not lower). By using that water, and no filter installed in the icemaker, I have been using the icemaker for around three months with no issue (no descaling, no cleaning). I am planning on cleaning the icemaker every few months or so, but so far, no issues with what other reviews have said on BestBuy and online (low water alert, descale, etc.)
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Very happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works very well. Is not to big on the counter. I do the maintenance as the lights come on, about once a week.
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Great ice maker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We did a ton of research before buying this specific ice machine. So far we love it. It’s been pretty easy to maintain and always makes great ice.
This review is from GE Profile - Opal 2.0 Ultra Nugget Ice Maker with Side Tank and Scale Inhibiting Filter - Carbon Black
I would recommend this to a friend - Pros mentioned:Ice quality, Overall performance
Rated 5 out of 5 stars
Nugget ice is the best!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best ice maker available. Great addition for those who like nugget ice. There is no other tabletop ice maker available that does a better job
I would recommend this to a friend - Pros mentioned:Ice qualityCons mentioned:Noise level
Rated 2 out of 5 stars
Meh. Very loud
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice is good, but it constantly has issues with grinding noise. This is our second as the first quit working and was replaced with this unit. I like our ice when it’s working properly, but I doubt I would buy this again.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We want to help you with your opal making a grinding sound. Please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of this review.
- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Great ice maker but at a cost
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This ice maker has been really doing a great job. One thing I can suggest is having it close to a sink so you can refill the side tank easily. The other thing I didn't know is how often it is recommended for the cleaning cycle. I know it's a bit spendy for most people but if you feel like splurging on a ice maker this is the one!
I would recommend this to a friend - Pros mentioned:Ice quality, Overall performance
Rated 5 out of 5 stars
Its so fast
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this small pebble ice maker. It mskes ice really fast. The water resivor is so easy to fill without making a mess. It looks great sitting on the countertop. So far do good.
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 4 out of 5 stars
Ice machine review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is great and the ice comes out fast/delicious. My only complaint is unless there is water under the container it won’t pull from reserve directly. So even if the side tank is full I still have to put water in the machine. Just and extra step and can be annoying if you forget.
This review is from GE Profile - Opal 2.0 Ultra Nugget Ice Maker with Side Tank and Scale Inhibiting Filter - Carbon Black
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Highly recommend--Great Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This icemaker was purchased after a smaller countertop one died. I've had this a week and LOVE it. It makes the best ice and the water take is a game changer. I like that there is an app to remind me to clean it. The tray opens and tilts out, so you can hold your cup and scoop your ice without worrying that the tray is going to fall. Also, the magnetic scoop holder is genius. This was more expensive than my first icemaker but well worth the investment.
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
BEST ice machine EVER
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best thing since indoor plumbing :-) I love my ice machine. This is the GOOD ice, chewable, small nuggets. A must get if you like ice in all your drinks or just like eating the ice.
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 4 out of 5 stars
Broken Again!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I owned the first generation, 1.0, which kept breaking but made incredible ice. This new 2.0 also made ice fast and plenty of it, but it only lasted four months until the wailing from the machine started again. This machine seemed more robust in its build, but the engineers needed to fix the part that pushed the ice out. That's whats making the noise. I am so disappointed, as it works great when it works!
No, I would not recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Great ice maker, if you are willing to maintain it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ice maker is the bomb, and does what it is supposed to do - make crunchy chewable nugget ice, like some fast food places have, so that my wife can have the ice she loves when she wants it! The capacity and production rate are more than adequate, and I cannot see using one of these WITHOUT the optional side tank accessory. You really don't want to have to pull the ice bin out and pour water in that way, especially if you use a lot of ice. Just be aware of the maintenance required. I went into this knowing the maintenance requirements - weekly or so sanitize cycles, as well as monthly or so descaling cycles. If you schedule it to be off at night (say 10pm to 7am), you can squeeze several more days in between cleaning cycles. It doesn't bother me, and just ensures everything is clean, fresh and pristine. All in all recommended, but know about the cleaning requirements before you purchase.
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 3 out of 5 stars
Great ice not real dependable
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the ice it makes. We don’t like that. It doesn’t last very long before it breaks down. I checked that I would recommend people getting this, but only if you buy the warranty. We’re on our third one.
I would recommend this to a friendBrand response from GE Answers
Posted .We're glad you love the Opal's ice, and we're sorry to hear you've had issues with multiple units. If you’re currently having any issue with your Opal, we have troubleshooting available in an article on our GE Appliances website, titled “Opal Ice Maker – Troubleshooting”. That article can be viewed when you look up the title on our website and click the ‘Support’ tab. Among other steps, resetting the Opal by disconnecting it from power for three to four hours before reconnecting can often help with an issue. If you’re having an issue with your Opal that troubleshooting doesn’t help with and you have an active extended warranty, please reach out to them for assistance. If you don’t have an extended warranty and need assistance, please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a description of the issue; we’ll be glad to review.
- Pros mentioned:Ice quality
Rated 4 out of 5 stars
Great ice, once you get one that works.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We replaced an GE Opel ice maker that worked well for 2 years. We did have to return a couple cause they weren’t making ice. The third one made ice but after we did a descale with vinegar it worked far better. Made me wonder if the others we returned would have worked after a descale.
I would recommend this to a friend










































