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Customer Ratings & Reviews

$759.99

Customer reviews

Rating 4.4 out of 5 stars with 261 reviews

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Rating by feature

  • Performance

    Rating 4.5 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the Profile Series 1.7 Cu. Ft. Convection Over-the-Range Microwave, particularly its air fryer function and ease of use. Many appreciate its overall performance and array of features, as well as its attractive design and appropriate size. Some customers have noted that it takes longer to cook and heat food, and have experienced issues with the timer and control panel.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 261 reviews
  • Cons mentioned:
    Control panel

    Rated 2 out of 5 stars

    Cheap quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A paid the expensive price thinking I was buying quality. Not so. Every time I grap the cheap handle to open the door my blood boils. Theirs no logic to the control pannel. Its my own fault, i should have done a little homework before waisting money on this. I purchased it unseen, no display model at Best Buy.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you taking the time to leave your honest feedback with us about your microwave. We regret that this model has not met your expectations. We are always looking for ways to improve and will share this with our team for future consideration. Should you need anything moving forward, please let us know. GE_Appliances

  • Rated 5 out of 5 stars

    Great oven

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this microwave to replace a similar one which was not repairable. I was very happy to find it was even better than my previous one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave love the sleekness of the inside chrome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good microwave.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device is great. Fits perfectly in the spot. Love the functionality. The plastic covering over the buttons is already starting to bubble though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product had a scratch and dent on the right side, I have requested that the product be returned and replaced. I never used the product since it was damaged when taken out of the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed it myself replacing a later generation profile microwave. This was a very easy installation because I was able to reuse the old mounting bracket. Have not used it that much but everything seems to work as expected.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there- We appreciate you taking the time to reach out to us with your feedback. Also Thank you for being a GE Appliances customer. We are happy that so far you are liking your convection microwave and we are confident that you will continue to be pleased with this unit. We are here though if you need anything in the future. All the best! Dianna@GEA GE_Appliances

  • Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the over stove microwave. Sales and instalation went very well. The service was great. The store agent was very good and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good delivery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good communication with installers ordering was miserable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Profile Microwave

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall function of this microwave is excellent. The only problem encountered: the browning rack was defective upon receipt... it only had two legs rather than three.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded & we really like it. We haven’t used all the features, but we will be air frying more often.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      The air fry feature on this microwave model allows you to achieve crispy, never greasy, fried food results in your microwave without the oil! We're happy to hear you're enjoying this model and we're confident it will continue to serve you well for years to come. GE_Appliances

  • Rated 4 out of 5 stars

    Quinn Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave works very well so far. My wife really likes the convection mode, which we didn’t have prior to this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Retired

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product functions execellent, as a microwave , convection and air oven.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Profile Microwave - Perfect Product!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second GE Profile Microwave . . . love the product!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're glad to hear that you love your new over-the-range microwave! The Air Fry options is a great feature that's offered by this unit. Thanks for taking the time to share your feedback! GE_Appliances

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Really happy with this purchase. Highly recommend

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for choosing us and being a valued GE Appliance customer. We are happy your microwave is working out great in your home. Your new microwave unit is sure to continue to impress for many years! GE_Appliances

  • Rated 5 out of 5 stars

    Great microwave… in Quality,Price and performance.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I was looking for in a microwave, and also referred a family member who is purchasing one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent combo microwave and convection oven

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an earlier model and loved it. Unusual size was an issue to avoid tearing out tiles.

    I would recommend this to a friend
  • Cons mentioned:
    Timer

    Rated 2 out of 5 stars

    Poor microwave

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It only has 15 minute increments to heat. There were no included instructions for the convection oven or for the air fryer. Could not find anything online either. Would not buy this again or recommend it.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      You have selected a wonderful Profile convection over-the-range microwave oven with AirFry and we regret you've had difficulties using all the great features. The full Owner's Manual is available online to view, download and/or print. If you click on the "From the Manufacturer" tab and scroll all the way to the bottom, you'll find the Owner's Manual. It's also available on our GE Appliances site by searching using the microwave model number. Convection cooking is very similar to cooking in your large oven. When using your own recipes or following the baking instructions on a package, we recommend reducing the temperature by 25°F and check for doneness at the first time listed in the recipe. The updated manual available on geappliances.com does include the AirFry instructions and many of the foods best suited for air frying now include directions on the package as well. We want you to be happy with your new microwave and encourage you to contact us directly if you have additional questions or concerns. GE_Appliances

  • Cons mentioned:
    Power

    Rated 3 out of 5 stars

    Low power

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much lower microwave power than other units. Poor user documentation.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there,

      Thank you so much for taking some time to write a review on your microwave. Our apologies to hear that it has not lived to your expectations and will be sure to share this with our development team. If you have any questions or concerns, be sure to let us know. Stay in touch. Mike@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with the microwave. It is very good quality and fits well above our cooktop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EdnaM

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of new, unexpected features on this microwave. Learning all operations.

    I would recommend this to a friend