Customer Ratings & Reviews
- Model:
- PVM9179SRSS
- SKU:
- 6497193
Rating by feature
- Performance
Rating 4.5 out of 5 stars
- Cook Settings
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers highly value the Profile Series 1.7 Cu. Ft. Convection Over-the-Range Microwave, particularly its air fryer function and ease of use. Many appreciate its overall performance and array of features, along with its appealing design and perfect size. Some customers have noted that it may take longer to cook and have expressed concerns about the timer, power, and control panel logic.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Performance
Quality Appliance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Microwave, Cooks good and simple to use daily.
I would recommend this to a friend GE Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good so far, still a lot of features to try. Looks good and a good price.
I would recommend this to a friend- Pros mentioned:Ease of use
GE I Like
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Fit into the exact same space as our other one.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello,
Thanks for taking some time to share your review. We're quite pleased to hear that your microwave has been easy to use! We hope you've had the chance to try out the Chef Connect feature. It's a really handy feature that improves your cooking experience. If you have any questions, reach out to us anytime. Mike@GEA
Microwave RK
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the unit. However, I miss the express cook time feature which I had in my old microwave. Other than that I think the unit is great!
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for taking the time to leave us your review. We are glad you are liking your unit so far and choose A GE Appliance unit to replace your older unit. There is a great feature on this unit called My Cycle which allows you to create a custom cook time setting, and with one touch, cook your favorite dish just the way you like. Your use and care manual (page8) will have more details about this feature.
Great
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave love the sleekness of the inside chrome.
I would recommend this to a friend- Pros mentioned:Performance
best one in the market
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.EXCELLENT! I had one for almost 20 years. hope this one performs equally
I would recommend this to a friend Perfect!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this microwave. So sleek and fits perfectly in our kitchen.
I would recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.36” microwaves are hard to find nowadays. Luckily Best Buy found one. I really appreciate their customer service. The microwave was installed in my rental. So far no complaints from the tenant.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there - Thank you for taking the time to share your positive experience with Best Buy and your new microwave! We're thrilled to hear that we you were able to find a 36" microwave that you needed and that it has been successfully installed in your rental property. If you or your tenant have any questions or concerns in the future, please don't hesitate to reach out. We appreciate your business and are here to help. -Kacie@GEAppliances
Cheap metal that scratches
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very disappointed with this purchase and have decided to exchange it. The installation and the person installing it was awesome. However, immediately after using a microfiber cloth to wipe it down, the cheap metal used was scratching as I went along. I have opted to exchange it for a stainless steel black. Second, closing the door is extremely noisy. It feels like it is slamming each and every time no matter how gently you try to be.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there – Thanks for writing a review. We understand the disappointment caused from the first unit. That is not the experience that we expect from our products. We are happy to hear that you now have a unit that you're pleased with, and greatly appreciate the feedback that will be forwarded to our product development team. Thanks again for your time and let us know if you have any other questions or concerns. Kind regards. – Don@GEA
Microwave before Christmas Eve
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome assistance through the whole process- from the help in identifying the same microwave going in the same spot and then scheduling an install 2 days later (2 days before Christmas Eve that we were hosting.
I would recommend this to a friendNot the BEST BUY
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow! I don't believe that you really want to know how i feel. But i will say this the sales team that wrote my purchase up was Great! But i will NEVER AGAIN GO TO ANY OF YOUR BUSINESSES NOR WOULD I RECOMMEND IT TO ANYBODY. You got the purchase date WRONG!
I would recommend this to a friendGreat oven
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this microwave to replace a similar one which was not repairable. I was very happy to find it was even better than my previous one
I would recommend this to a friendgood delivery
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good communication with installers ordering was miserable
I would recommend this to a friend3rd time the charm?
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First came with wobbly door and missplacement of inside hinge/brackets. Second burned the food in convection mode in the back right quadrant. Having a THIRD one delivered today. I had a previous model of this GE Profile convection oven for about 15 years. I have high hopes that this one will meet the expectation and be everything I am hoping for!
I would recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear that you've experience issues with multiple units. We understand the frustration and inconvenience caused by this situation. We're confident the new unit will meet your expectations. Thank you for your patience throughout this process.
- Cons mentioned:Control panel
Cheap quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A paid the expensive price thinking I was buying quality. Not so. Every time I grap the cheap handle to open the door my blood boils. Theirs no logic to the control pannel. Its my own fault, i should have done a little homework before waisting money on this. I purchased it unseen, no display model at Best Buy.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you taking the time to leave your honest feedback with us about your microwave. We regret that this model has not met your expectations. We are always looking for ways to improve and will share this with our team for future consideration. Should you need anything moving forward, please let us know.
Happy customer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Very happy with it. This replaced our 15 year old GE Profile microwave, we needed another unit with convection cooking and the last one worked very well, so purchased the newer unit.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi, we first want to thank you for your continued loyalty to GE Appliances. It's a pleasure having you with us and we're glad this microwave has been an excellent replacement. Thanks for leaving a review! -Sylvia@GEA
Cancel roasting or baking does not work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 3rd GE Microwave-Convection Oven and with one exception it performs as well as my previous purchases. However, whenever I use the baking or roasting features on this model it won't turn off until the oven cools down. I have to wait 10-15 minutes before I can microwave. I push cancel and it just continues to run.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for taking the time to share your honest feedback with us! At GE Appliances, we strive to deliver the highest quality products and services that meet every need of our consumers; however, we understand that there is always room for improvement. This said, we would like to apologize for aspects of this microwave that you are unhappy with. This is certainly not the experience we expect or wish for our consumers to have so, we will be happy to share this information with our product team. Thank you again for your feedback as it allows us to learn the best methods to improve our products in the future. All the best - Matthew@GEA
GE Profile - Profile Series 1.7 Cu. Ft.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GE Profile - Profile Series 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Chef Connect - Stainless Steel is of the finest quality. I recommend this.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- We appreciate your purchase and want to thank you for your recommendation. If you have you questions in the future, please let us know. We are here to help! Joyce@GEA
Retired
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product functions execellent, as a microwave , convection and air oven.
I would recommend this to a friendGE Profile Microwave - Perfect Product!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second GE Profile Microwave . . . love the product!
I would recommend this to a friendBrand response from GE Answers
Posted .We're glad to hear that you love your new over-the-range microwave! The Air Fry options is a great feature that's offered by this unit. Thanks for taking the time to share your feedback!