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Customer Ratings & Reviews

Your price for this item is $683.99

Customer reviews

Rating 4.4 out of 5 stars with 252 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.5 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers highly value the Profile Series 1.7 Cu. Ft. Convection Over-the-Range Microwave, particularly its air fryer function and ease of use. Many appreciate its overall performance and array of features, along with its appealing design and perfect size. Some customers have noted that it may take longer to cook and have expressed concerns about the timer, power, and control panel logic.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-252 of 252 reviews
  • Rated 1 out of 5 stars

    Not here yet

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    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I Had it I might be able to rate it. 24 day's so far.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are sorry for the delay in your microwave order. Please reach out to your sales associate to get details on availability. GE_Appliances

  • Rated 1 out of 5 stars

    My products

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    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How you ask me if I am waiting for my microwave, tell me when I will receive it please.

    I would recommend this to a friend
  • Pros mentioned:
    Air fryer
    Cons mentioned:
    Cooking time

    Rated 3 out of 5 stars

    Like the multi purpose features but….

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: really like the multi purpose features of the air fryer and oven Cons: items that normally take 1-2 min to heat up takes 2-3min or longer. The air fryer takes a lot longer than I expected. I’m still using my stove’s oven and broiler because it heats and toasts food a lot quicker. The touchpad dents and scratches very easily! It’s looks like I’ve had this microwave for years from all the marks in just 3 weeks. You would think someone would have come up with a scratch resistant touchpad by now. All in all, I still would have bought this one for the extra features but the scratches/dents makes me sad…every…single…day…

    No, I would not recommend this to a friend
  • Pros mentioned:
    Air fryer

    Rated 5 out of 5 stars

    Would recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Far exceeded our expectations, easy install and has performed very well for the last month, hope it keeps up that way. Just one thing, do not expect it to work like a true airfryer. It works ok, but the convection oven is outstanding!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - thanks so much for your recommendation! We’re thrilled to hear that our microwave has exceeded your expectations and that it’s been performing well, especially the convection cooking. We also appreciate your feedback regarding the air frying mode and would like to share some tips that will help. For best results, use the metal tray, metal rack, and glass tray. Also make sure to leave at least a 1” gap between the cooking dish and the sides of the oven. We hope this helps and if there is anything we can help with, don’t hesitate to reach out anytime. All the best! Lauren@GEAppliances GE_Appliances

  • Pros mentioned:
    Air fryer

    Rated 5 out of 5 stars

    Great Product and the BEST Install by Best Buy!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used all features yet, but love how the microwave has a feature sensor! Heats very quickly. Looking forward to using the air fryer and convection oven soon. The install of our new microwave by Best Buy was phenomenal!

    I would recommend this to a friend
  • Pros mentioned:
    Air fryer

    Rated 4 out of 5 stars

    Microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Very efficient and great delivery process. The air fry feature takes a bit of practice, but overall happy with this microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New addition to rv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and looks just great really easy to clean what more is there to say

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Replacement for our GE Microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect replacement for our GE that went belly up. Popped out the old one and popped this one in. Works great. New LED display much nicer. Hope it lasts as long as the old one.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We appreciate your loyalty to our brand and so glad the replacement was quick and easy. We love hearing this! We are glad to hear you like the LED on this new model more. We will be sure to share your feedback with our engineering and design teams. If you have any questions in the future, please let us know. We are here to help! Joyce@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Good price and great product.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yhw price match was a plus and the install was very easy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Think twice before buying

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good MW when it works. I've had this one less than 6 months & last night it went boom. Quit working. Now to get it repaired It won't be till after Christmas on Dec. 29th.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're confident our certified technician will provide the best solution possible. Thank you for patience throughout his process. GE_Appliances

  • Rated 5 out of 5 stars

    N/A

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect! Just the right product and a smooth delivery!n. Thanks so much5 Stars! Leilani Holmes

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The door does not close properly unless you lift and slam it to close.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We would like to know a little more and are happy to help. Could you please send us a PM/DM on any of our social media pages with the full model and serial number? Also please reference this review. GE_Appliances