Customer Ratings & Reviews

I could have bought an espresso machine that didnt have a built-in grinder and i would have been happier. The grinder is TRASH. I would attach a video, but it doesnt let me. The hopper could be completely full and this thing wouldnt grind any coffee. I even put pre-ground coffee and it still does not dispense. Nothing is clogged. I can blast a can of air from one side and feel it from the other. I have used all of its cleaning tools and clean out the hopper, still nothing.

Absolutely love this machine! Had it for over a month now and use it daily.

Makes great espresso shots and is easy to use/setup.

Did not grind it properly and its louder than breville

Grinder already not working. It’s apparently a major flaw with this machine. Bringing it back this weekend. FYI, got it January 2, 2024. Stopped working properly January 20, 2024. Definitely some issues.

Terrible product looks nice but coffee grinder does not work well. Stops often. When we clean the machine some parts do not want to get back into place. After 1 use it says I need to replace the coffee bean holder

Slow. You will spend more time troubleshooting than making coffee.

It was hard to unbox, but it was quite presentable. It was also fairly easy to set up but was time-consuming. There is a lot to unpack from the manual and luckily there are a good amount of videos to watch on YouTube. There are different levels you can set for your grounds. It comes with a cup to steam the milk and a duster to remove the grounds. There is a numbering inside the cup to determine how much you are going to steam the milk for. The hopper that grinds the beans stopped working and kept making an error sign. Even after following the directions to clean it, I was still unable to clear it. I decided to use a vacuum because there were too many grounds inside yet the error message is still there. I am using a different machine to grind my coffee beans since I could never remove the error message. It seems like it's more likely to get clogged if you use the fine setting more. I've had the portafilter fall off of the cradle even after locking it. It spilled coffee beans which made a mess everywhere. I am using this machine to froth the milk and drip the coffee to make my lattes since I have issues with this machine as a grinder. It's hard to access the water container in the back. My machine is against the wall and underneath a cabinet, so it has to be pulled forward to refill. There is no filter to purify the water so it must be changed often and has made me use purified water. It's a nuisance especially since it's a bulky appliance I have to whenever I need to refill the water. The frother knob should have been on the front but it's on the side, adding to the list of nuisances. All the buttons and most of the usability are on the front except for that. So your machine has to have open space on the right side as well. It's great that it has an auto shut-off feature, a smart app that I didn't get to use (got frustrated before wanting to download it), and a cup warming tray. I would still recommend it to a friend. I think it's overvalued, but not by much. Overall the machine is a great start for someone who wants to learn how to make espresso drinks but it will take more patience than I have to master.

This ge espresso machine is amazing. The packaging is compact and protects the brewer. It comes with the machine itself and everything you need to make the cup of coffee except for the beans and a cup. Initially I thought it would be huge and fake up a lot of space on my counter, but I was pleasantly surprised that it is smaller. I do believe that the size could have been a bit more cut down. The directions were not bad and allowed me to figure out what each component is and how to grind, tamp, brew, and froth the milk. I do believe that the directions could be a tad bit clearer for novices. This was my first time making an espresso so I had not clue what to do. Each time I’ve made a cup it’s gotten better and better. The machine gives an option for a single or double shot. There’s a big tank in the back of the machine to hold your water for future cups. I would suggest emptying the water catch at the bottom, every time you brew a cup to be on the safe side. It will help to avoid making a big mess or forgetting to empty it in time. The grinder does an amazing job and is easy to use to make fine grains. You press it once for a single and twice rapidly for a double, super simple. The reservoir where you out the beans in is large but I don’t keep them in there due to wondering how fresh the beans will stay. I can’t speak on that since I don’t do that. The grinder has numbers to put how fine of a grind you would like, I keep it on 7. I am still learning how to properly froth but the espresso comes out with a nice crème on top, lol it’s a science. I haven’t gotten it just right yet but it does the job and taste great, I just need to learn how to get better at it. All in all if you are a beginner or even an expert this machine works for all. Do be afraid to try it if you are new, I survived and love it!

I’ve had a very basic manual espresso machine for years and years… I’ve always wanted to upgrade and am very glad I did with this machine! First of all, I’m glad it’s only a semi-automatic machine, and not a fully automatic machine. I’ve tried a fully auto machine before and was never happy with the taste. It wouldn’t steam the milk to my preference, or it wouldn’t expel enough espresso, etc etc. With this one, it grinds the right amount of espresso beans whether you want a single or double, and you can change the amount of water used for the espresso on the settings, and the amount of milk I want is up to me because the steamer is manual. Bingo! So I can really customize it. The bean hopper holds a lot of beans. More than I was expecting which I was very happy about. Same with the water tank. I only have to add beans or water about once a week, if that…And I use this device everyday, 2-4 times per day. The hopper keeps the beans fresh with a rubber seal. You can change the size of the grind to fit your needs too. I’m used to a very fine grind, but with this machine, I started with the settings on the smallest, and worked up until I found the grind that worked and tasted best for me, which is about at 5 or 6. My favorite part of this device is the steamer. My old machine was a two piece plastic steamer and was a real pain to clean. This is stainless steel and is a breeze! Huge time saver for me! Very happy. I finally got rid of my old manual machine.

This espresso machine is great! It's well built, looks nice, makes great espresso, and has some great features including an app. It's built well. I am generally very skeptical of capacitive buttons but these work great. It looks sleek on my counter. The grinder is great. It produces a really consistent grind. It is programmed to automatically provide the correct amount of beans for the shot you're pulling which is super nice too. The fineness of the grind is adjustable so it could potentially also be used for other coffee applications as well. The espresso pulls really well. I have been using the single wall portafilter and the machine produces a really nice crema if you get the grind consistency right and the grinds tamped with the right amount of pressure. Personally, I like to set my grind consistency to about a 7. The included tamp for the espresso is really nice to use; it's large and has a nice weight to it. The top of the machine has an indent for the tamp to live in. The SmartHQ app works well. I am not the type of person who programs coffee makers to automatically go off in advance, but having the option to do so is nice. Plus, the app provides over the air updates to the machine which is a nice bonus. Overall, I'd recommend this machine if you are looking for an all in one espresso machine option.

I am a first-time espresso machine owner. I've only owned coffee pot/grinded coffee machines before this review. The GE Profile has youtube videos on using this espresso machine and maintenance. I also looked up other videos on using espresso machines and milk frothing. I've also researched which whole bean espresso is the best; the Lavazza "Super Crema" espresso whole beans had the highest ratings and medium roast. I wanted something lighter to start my espresso journey. The assembly was straightforward; follow the youtube video instructions. You'll need to use the grinder five times for calibration. After I use the tamper (included) to make sure to reduce air pockets within the grinded espresso, twist-lock it to the machine and press either single or double espresso. I like the extra-large water reservoir as well. I've only used the milk frother once. I used the knob on the side for steam, but I could not get the right thickness for lattes. I'll continue to use it soon to get it right for cappuccinos. I always clean up after every use. I used to clean up my old coffee maker every other week, but it's a minor adjustment and not an inconvenience. I hope to get better at making espressos and cappuccinos soon! Overall, I like this espresso machine. I feel like it's a good starter for me. I recommend.

My wife and I love coffee, and we like espresso drinks, we also enjoy the novelty of this espresso machine. The espresso machine grinds coffee beans very well. We try to keep it at a setting of around 7 or 8 (you can set it anywhere between the arbitrary numbers 1 and 15. This gives us an average coffee ground that extracts well. The portafilter has a nice weight to it, as does the tamper. We also like the frother for lattes, which are my favorite. The espresso initially came out strong, but later we noticed that our grounds may have been a little too coarse, and this is why we set the grinder a litter higher than normal. In case you want to try different beans, be aware that once you've put coffee beans in the hopper that you'll need to use it all. We wanted to try a couple of different beans, and in my attempt to remove what was already in the hopper, beans spilled out. This I expected, but there were also plenty in the grinder hiding underneath it, and this wasn't as easy to clean up, as it required me to tip it over. To fine tune the espresso, we made use of the SmartHQ app. You can change the grind time and volume for both single and double espresso, and you can set the amount of water that's dispensed. The one thing I wish—and this is for any coffee machine product I've ever encountered, including this one—is that the water reservoir would for once somehow be refilled from the front or side. Our floating cabinets sit low, and so we have to pull this out whenever we have to refill it with water since the reservoir is located on the back and has to be filled from the top. It's relatively heavy, so it's a slight pain to do this. We enjoy the little espresso machine in our home without having to hook it up to its own water line. It looks nice in our kitchen, too. As coffee lovers, we get a lot of use out of it!

It works great all together but the milk frother screams WAY louder than any other one I’ve ever used or seen. Worth the price though.

There is a learning curve. I believe it is not hard as long as you know the basics. Water to coffee ratio. What a PORTAFILTER BASKET is and the procedure to fill it. Watch videos.