Customer Ratings & Reviews
- Model:
- PEM31SFSS
- |
- SKU:
- 2557267
Customer reviews
Rating 4 out of 5 stars with 584 reviews
(584 customer reviews)Rating by feature
- Performance4.2
Rating 4.2 out of 5 stars
- Cook Settings4.3
Rating 4.3 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers are enthusiastic about the microwave's compact size and quiet operation, frequently praising its ease of use and clean design. Many appreciate its sleek appearance and straightforward installation process. However, some customers express concerns about the microwave's power level and price point, while others mention issues with the door mechanism and control panel visibility.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
One of the few 24” under-cabinet microwaves
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive for the functionality but one of the only 24” microwaves that also offers an under-cabinet mounting option. Hanging kit is also expensive. The sensor cooking requires the type of food to be entered.
I would recommend this to a friendRated 3 out of 5 stars
Satisfidfsctory not great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the highest quality but I was limited because I needed a built in of a certain size. I to ask the manager for assistance because the sales person while very nice knew little about microwaves/ manager knew slightly more-but I seems to me that the sales people at BB not well versed on the products they sell
This review is from GE Profile - 1.1 Cu. Ft. Built-In Microwave with Sensor Cooking and Electronic Touch Controls - Black on Black
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for your feedback on the design. We appreciate your insights, as they help us make improvements to deliver better products in the future. -- If you’d like to share your purchasing feedback with Best Buy, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website.
Rated 4 out of 5 stars
good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.need to download instruction manual to fully understand how to operate all the options
This review is from GE - Profile Series 1.1 Cu. Ft. Built-In Microwave with Sensor Cooking and Defrost - White
I would recommend this to a friendRated 4 out of 5 stars
Over the counter stainless steel microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little over the counter microwave with turn table. Hard to find the color, size combination to meet the specs and the factory trim is perfect! Only complaint is a humming noise during operation which is louder than expected, but can't find the source of it.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello AsianDad - Thank you so much for choosing GE Appliances and completing a review. Your feedback is appreciated and we are always happy to hear from our owners. It is common to hear the internal fan as the unit runs. If the noise you are hearing sounds abnormal, please reach out on our Contact Us page. Thanks so much! - John@GEAppliances
Rated 4 out of 5 stars
The GE Under cabinet Microwave did not fit
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased the GE Under cabinet was listed as 12" high but when we attempted to fit it into the space the existing GE Microwave occupied we found that the new one was too tall. It was actually 1/4" taller than the original Microwave so it would not fit into the space we had available.
This review is from GE - Profile Series 1.1 Cu. Ft. Built-In Microwave with Sensor Cooking and Defrost - White
I would recommend this to a friend- Cons mentioned:Door
Rated 3 out of 5 stars
expensive but not high quality
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave works, but (1) Power level is not stable, We cook oat meal, the same amount and same setting, it overflow some times (2) Sometimes it needs to push the button several times to open the door
No, I would not recommend this to a friend Rated 4 out of 5 stars
Perfect size, and nice looking, but...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to replace the older model of this microwave after almost 15 years of trouble free use. I feel like this one isn't made as well...Seems a bit tinny. My other one seemed more solid, but needed the cabinet depth size so we'll see how it goes. Another 15 yrs...hopefully!
I would recommend this to a friendRated 5 out of 5 stars
Perfect for my use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase the Open box - No problems, works fine and no Dent that i can see price was good too
I would recommend this to a friendRated 3 out of 5 stars
Bigger is not better; poor installation service.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave works well, but the cabinet size is unnecessarily large given the small rotating plate used for turning food as it heats. The result is a lot of unusable space on either side of the cooking platter. I was also disappointed that Best Buy would not accept the old microwave for disposal. Usually when I buy appliances the new one is installed and the old one is removed. Best Buy wanted to charge me $199 to have someone come out to remove the old microwave. This will cause me to shop elsewhere in the future.
No, I would not recommend this to a friend- Pros mentioned:Noise level
Rated 5 out of 5 stars
GE Microwave - 5 star
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product, fits the space perfectly. Very quiet during cooking.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Best purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase! Easy to install and works greatly.
I would recommend this to a friend Rated 4 out of 5 stars
Satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had similar GE microwaves to fit in this cabinet space. This model appears fine. The selection buttons must be hit dead center however. This is out 3rd GE model to replace our original GE Space Saver Model purchased 32 years ago when we built our home.
This review is from GE Profile - 1.1 Cu. Ft. Built-In Microwave with Sensor Cooking and Electronic Touch Controls - Black on Black
I would recommend this to a friendBrand response from GE Answers
Posted .Hello Harry - Thank you very much for purchasing a new GE Appliances microwave. We truly appreciate you choosing our product over other options. Our hope is that this appliance will serve you and your family well for many years to come. - TREY@GEA
Rated 4 out of 5 stars
GE Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product was a good purchase, however, the microwave that I chose was the only one on the floor at the time, iI wish they had more to chose from. But ii needed a new one because my old one started peeling off paint inside the microwave.
I would recommend this to a friendRated 5 out of 5 stars
Best Buy deals with Geek Squad extended warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have a 20 year old GE Profile microwave oven that still works but doing a kitchen remodeling so getting a newer stainless steel GE Profile oven. Best Buy had a great out of the box model at a fantastic price. Fits perfectly in my built in setup. Best Buy team was very helpful in finding it and showing it to me fore purchase. Looks like new at I’ve 75% off. With the savings I also bought a 4 year extended Geek Squad warranty.
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
the greatest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is our second only black this time. Our 1st 1.1 cu. ft. we had for 7 years. We are happy with this GE line .
This review is from GE Profile - 1.1 Cu. Ft. Built-In Microwave with Sensor Cooking and Electronic Touch Controls - Black on Black
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
expensive but great for small space above the coun
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.expensive but great for small space above the counter. This is my second unit, I had customer cabinets and didn't need a full size microwave. There are better microwaves but none they have these compact dimensions and hang from the cabinet
I would recommend this to a friend Rated 4 out of 5 stars
Nice Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I gave it four stars because it’s a very nice working microwave but it was not a direct replacement for the same brand in cabinet one that broke . The old trim kit had to be modified extensively to make it fit and look nice. The new trim kit was to big to fit the hole where the old trim kit was mounted.
I would recommend this to a friend- Cons mentioned:Power
Rated 5 out of 5 stars
For my space
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Essex a replacement microwave that would fit in a very specific space to replace an old GE microwave. Similar to the old one, very quite, a bit less power than I would have desired but it fits and works well
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Microwave oven -Spacesaver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good microwave. I prefer the spacesaver model, so this one worked. Trimming to match my existing cabinets was fine.
I would recommend this to a friend Rated 5 out of 5 stars
Love It‼️
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great SpaceSaver microwave by GE. Heats anything quickly and sufficiently. Would not hesitate to purchase again.
I would recommend this to a friend









