Customer Ratings & Reviews
- Model:
- PEM31SFSS
- |
- SKU:
- 2557267
Customer reviews
Rating 4 out of 5 stars with 583 reviews
(583 customer reviews)Rating by feature
- Performance4.2
Rating 4.2 out of 5 stars
- Cook Settings4.3
Rating 4.3 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers are enthusiastic about the microwave's compact size and quiet operation, frequently praising its ease of use and clean design. Many appreciate its sleek appearance and straightforward installation process. However, some customers express concerns about the microwave's power level and price point, while others mention issues with the door mechanism and control panel visibility.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
The GE Under cabinet Microwave did not fit
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased the GE Under cabinet was listed as 12" high but when we attempted to fit it into the space the existing GE Microwave occupied we found that the new one was too tall. It was actually 1/4" taller than the original Microwave so it would not fit into the space we had available.
This review is from GE - Profile Series 1.1 Cu. Ft. Built-In Microwave with Sensor Cooking and Defrost - White
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Buy it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent microwave. Our third one from GE. This is the ONLY manufacturer that builds this unit in the size we need.
I would recommend this to a friend - Cons mentioned:Door
Rated 3 out of 5 stars
expensive but not high quality
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave works, but (1) Power level is not stable, We cook oat meal, the same amount and same setting, it overflow some times (2) Sometimes it needs to push the button several times to open the door
No, I would not recommend this to a friend Rated 5 out of 5 stars
Mrs.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These people treated us like royalty. We had a couple of problems, and they took care of them immediately above and beyond what was necessary.
This review is from GE - Profile Series 1.1 Cu. Ft. Built-In Microwave with Sensor Cooking and Defrost - White
I would recommend this to a friendBrand response from GE Answers
Posted .We're so glad to hear you're happy with the assistance you've received! If you'd like to share your feedback with Best Buy, their customer service can be reached at 1 (888) 237-8289. -Sarah@GEAppliances
Rated 3 out of 5 stars
Micropain
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced a GE under cabinet microwave which quit working after only 4 years of use. This is supposed to be the model that replaced our old unit but unfortunately GE changed the dimensions and the location of the bolt holes on the top of this new model. This resulted in considerable work to re-engineer the installation and modify the cabinet trim to make it fit the limited space.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Hoerd,
This is Megan at GE Appliances. I am sorry to hear about your installation experience. We are happy to pass your feedback along to our Product Team for review. Thank you for taking the time to let us know about your experience.
- Pros mentioned:Size
Rated 5 out of 5 stars
Excellent design and performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well designed, smaller profile microwave with plenty of interior space for food items.
I would recommend this to a friend Rated 4 out of 5 stars
Satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had similar GE microwaves to fit in this cabinet space. This model appears fine. The selection buttons must be hit dead center however. This is out 3rd GE model to replace our original GE Space Saver Model purchased 32 years ago when we built our home.
This review is from GE Profile - 1.1 Cu. Ft. Built-In Microwave with Sensor Cooking and Electronic Touch Controls - Black on Black
I would recommend this to a friendBrand response from GE Answers
Posted .Hello Harry - Thank you very much for purchasing a new GE Appliances microwave. We truly appreciate you choosing our product over other options. Our hope is that this appliance will serve you and your family well for many years to come. - TREY@GEA
- Cons mentioned:Power
Rated 5 out of 5 stars
For my space
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Essex a replacement microwave that would fit in a very specific space to replace an old GE microwave. Similar to the old one, very quite, a bit less power than I would have desired but it fits and works well
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
expensive but great for small space above the coun
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.expensive but great for small space above the counter. This is my second unit, I had customer cabinets and didn't need a full size microwave. There are better microwaves but none they have these compact dimensions and hang from the cabinet
I would recommend this to a friend Rated 5 out of 5 stars
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave working good I recommend this product.
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Looks and works great!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fits great with cabinet depth shelf. Even though it is smaller than a standard microwave, there is plenty of room for larger containers.
I would recommend this to a friend Rated 4 out of 5 stars
Not quite as solid as the old model
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We like our new GE Profile 1.1 CF microwave, but feel it is not quite as solid as ite predecessor. There is a bit of a tinny sound to it when the door is opened and closed. Otherwise the unit works well!
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked as expected! Good quality and easy to figure everything out!
This review is from GE Profile - 1.1 Cu. Ft. Built-In Microwave with Sensor Cooking and Electronic Touch Controls - Black on Black
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Microwave fits inside cupboard
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this and fits inside a shelf....so convenient
I would recommend this to a friend Rated 4 out of 5 stars
Nice Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I gave it four stars because it’s a very nice working microwave but it was not a direct replacement for the same brand in cabinet one that broke . The old trim kit had to be modified extensively to make it fit and look nice. The new trim kit was to big to fit the hole where the old trim kit was mounted.
I would recommend this to a friendRated 4 out of 5 stars
12" deep - Hard to find !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to find microwave. Fits under a standard 12" deep wall cabinet. 24" wide; 15" high. Very simple GE controls work well.
This review is from GE - Profile Series 1.1 Cu. Ft. Built-In Microwave with Sensor Cooking and Defrost - White
I would recommend this to a friendRated 5 out of 5 stars
Reliable Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We replaced our old GE profile microwave. We love this microwave. It is a great size that fits perfectly with our cabinets and with the surround it looks amazing.
I would recommend this to a friendRated 4 out of 5 stars
Great for under cabinet mounting.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I needed, an under cabinet mount microwave without a giant exhaust fan. It is a bit pricey for the quality but it was the only one I could find to replace my old one:
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Nice smaller microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to match my Profile appliances. It looks great and fits in a smaller space. It's not very high wattage, though, so it takes slightly longer to cook with.
I would recommend this to a friend Rated 4 out of 5 stars
Fits a small space
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the third time we have had this model of microwave. It fits perfectly in a built-in space in our kitchen it is approximately 12 x 24". It has generally performed well but the door opening hardware sometimes comes loose. It seems like they have made improvements to the design recently
I would recommend this to a friend









