Customer Ratings & Reviews
- Model:
- PEM31SFSS
- |
- SKU:
- 2557267
Customer reviews
Rating 4 out of 5 stars with 583 reviews
(583 customer reviews)Rating by feature
- Performance4.2
Rating 4.2 out of 5 stars
- Cook Settings4.3
Rating 4.3 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers are enthusiastic about the microwave's compact size and quiet operation, frequently praising its ease of use and clean design. Many appreciate its sleek appearance and straightforward installation process. However, some customers express concerns about the microwave's power level and price point, while others mention issues with the door mechanism and control panel visibility.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Control panel, Power, Price
Rated 1 out of 5 stars
Very disappointed!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could not be more unhappy with this microwave. It replaces another GE Profile microwave that I've had for over 10 years and have been very happy with. The labels on the control panel are impossible to see, both because of the font size and the lack of back-lighting. Only the time is illuminated, and that light is very BRIGHT. The panel is poorly organized, and the buttons require very forceful pressure to register (not just a finger push like most microwaves, but an arm push). What were these designers thinking? They'd obviously not considered the consumer. And with 800 watts power, cooking/warming time seems much longer. According to BestBuy, GE microwaves are now manufactured by Haier Microwaves under the GE label. I bought my old microwave in 2011 and the price of this new one is 116% higher than the old, even though inflation has gone up only 30% in the last 10 years. So, for a far inferior product, this one sells at a steep increase. The only reason I bought it is that it's housed on a shelf above the counter that requires these dimensions. GE, you can do better than this!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there, thanks for the review. So sorry to hear about your disappointment with your new microwave, especially since you've had our appliances in your home in the past. You should not need to press each button on the control panel with a lot of force to make a selection. If you're finding that you need to press very hard to make a selection, we'd recommend taking advantage of your warranty as seen on page 27 of your Use and Care manual, here: https://content.syndigo.com/asset/70a7eefd-ff30-4aa8-91f1-d6d6627ebddd/original.pdf - We do hope this is helpful for you. All the best. -Michael@GEA
- Cons mentioned:Power
Rated 4 out of 5 stars
Only 24” microwave I could find
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave is ok at warming food which is pretty much the only feature I use. It is just ok at warming food as it is not that powerful. It is the only microwave I could find that would fit in the cavity between my cabinets but it is snug. I placed under a 24” cabinet and a was it snug! I had to shimmy the cabinets adjacent to the microwave to make sure it fit. Make sure you have enough space.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
GE microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed this to replace exact same item which seemed to be the only to fit our space. Easy to use.
I would recommend this to a friend - Pros mentioned:Noise level
Rated 4 out of 5 stars
GE Profile Series Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is very good nd looks very nice with the matching trim kit. Very quiet during operation and heats very evenly. Keypad buttons have smaller then desired lettering but after time it becomes automatic. Good product!
I would recommend this to a friend - Pros mentioned:Size
Rated 4 out of 5 stars
Compact size
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice size to add for a cabinet remodel, shallow depth and low height makes it very easy to fit in shallow depth cabinets. Great price point compared to other models especially for use with upper cabinets.
I would recommend this to a friend - Pros mentioned:Ease of use, Size
Rated 5 out of 5 stars
Nice but expensive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave and easy to use. The low profile makes it a unique size and I guess not as popular so it is very pricey.
This review is from GE - Profile Series 1.1 Cu. Ft. Built-In Microwave with Sensor Cooking and Defrost - White
I would recommend this to a friend - Pros mentioned:Design, Noise level
Rated 5 out of 5 stars
Great product at a great value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The GE Profile microwave has a very sleek design which like and is integrated nicely with my Cabinetry. It's quiet and efficient. Easy to clean. Great quality stainless steel which I also like. Side by side comparison with other high end microwaves, the GE Profile was the best bang for my buck. A great product at a great price. I would definitely recommend to family and friends.
I would recommend this to a friend - Pros mentioned:Appearance, Size
Rated 4 out of 5 stars
looks great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.looks great, fits the space, matches the other appliances, works as advertised.
I would recommend this to a friend Rated 4 out of 5 stars
Nice, but overpriced
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice microwave. I bought it to replace the same one because it fits in an upper cabinet. The one i replaced was $100 cheaper because it didn't have the "profile" in the name, even though all of the features are exactly the same. When this one needs replacement, I'll rearrange the kitchen to accommodate a different microwave. The price of these is out of control.
I would recommend this to a friend- Pros mentioned:Design, Size
Rated 4 out of 5 stars
Replacement fit as well as original.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a replacement microwave to fit under a cabinet. This spacesaver model absolutely did the trick. It's sleek and accommodates all my needs.
I would recommend this to a friend - Cons mentioned:Power
Rated 4 out of 5 stars
Ok microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave is ok. Wish it was more powerful for the money but was the only one I could find for the size of space we have. The push button latch on the front doesn’t always work and has to be pushed several times to ope
No, I would not recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
GREAT UNDERCOUNTER UNIT TO SAVE SPACE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For anyone in need of an undercounter microwave you search can begin and end with this great unit. Design and finish of the unit are terrific and super easy to install. We needed to replace an existing undercounter microwave that went bad after many years of use and it was almost impossible to find anything made for undercounter installation. This unit was perfect and Best Buy had in stock and best price around. Service was great as always at Best Buy.
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent microwave over. Much quieter than my previous one. Easy to install and register
I would recommend this to a friend - Pros mentioned:Appearance, Size
Rated 5 out of 5 stars
Good replacement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed to replace an existing built in microwave. We are fixing our house to sell The size on this fit perfectly. The stainless steel look goes with rest of appliances
I would recommend this to a friend - Pros mentioned:Size
Rated 4 out of 5 stars
Microwave review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our third purchase of this microwave. It happens to be the size we need. I weigh it’s power was 1200 watts rather than 800, but it works fine and looks great.
I would recommend this to a friend Rated 3 out of 5 stars
Unit arrived defective
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While the microwave works fine, it arrived with a huge dent in the back corner. This is the second item I've ordered from Best Buy with a huge dent in the corner. This does not affect functioning and does not show when the unit is installed. However, I believe a discount is in order when purchasing defective items.
No, I would not recommend this to a friend- Pros mentioned:Noise level, Size
Rated 4 out of 5 stars
Great fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great, however didn't realize it does not come with mounting hooks. Went to buy in store and not available only online. Otherwise great compact microwave, and quiet too.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Modern oven distribution
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The perfect size for my new and modern cabinet. Wide enough for a big plate.
I would recommend this to a friend - Pros mentioned:Ease of useCons mentioned:Power
Rated 4 out of 5 stars
Good for under the cabinet.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could be more powerful. 800 watts is a little wimpy. Just have to adjust times. Nice looking. Pretty easy to install.
I would recommend this to a friend - Pros mentioned:Size
Rated 4 out of 5 stars
Excellent service and help.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The service was perfect!! I like my old microwave slightly better but this one is good.
I would recommend this to a friend









