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Customer Ratings & Reviews

Your price for this item is $404.99

Customer reviews

Rating 4.2 out of 5 stars with 447 reviews

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Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers admire the sleek appearance and design of the 2.1 Cu. Ft. Over-the-Range Microwave, as well as its ease of use and large size. Many appreciate its performance, quiet operation, power, and useful sensor cooking and Chef Connect features. However, some customers have expressed concerns about the door's sturdiness and the responsiveness of the control panel buttons.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 447 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave!! Easy to use and maintain. Just love it!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Profile Microwave

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this microwave! Sleek look and easy to operate!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Long Wait, But Worth It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We waited for MONTHS to get this microwave. Works great and looks awesome in our new home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the inside with the grey and black look. Very sleek. Works without any hiccups. I am enjoying it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Really nice microwave

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased with all the other appliances in this line. Many great functions and easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has large capacity and variety cooking settings. It is also easy to clean up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love GE Profile, would highly recommend.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is great, great functions. I love the feature of having no handle on the front too. We recently bought the GE Profile Range and loved it so we bought the microwave to match.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We truly appreciate your loyalty to our brand, and we’re thrilled you love both your microwave and range! We’re confident your appliances will serve your needs well for a long time to come. GE_Appliances

  • Rated 5 out of 5 stars

    Looks and works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit perfect and looks great with the matching line of appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement to the original that quit.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it is supposed to. The bottom controls make it look bigger than it is, but overall, I'm pleased with it.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Great find at a really great price!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great find at a really great price! Bought this in Jan 2020 and love it. No complaints at all.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer beware. FIRE HAZARD.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the microwave. The light under the microwave. Not so much. We just had this installed Tuesday 8/22/23. We’ve used it several times. I have not yet used the light under the microwave…until tonight. From my many uses of microwaves (40 yrs old), not much thought went into that light unless it just wasn’t working. Tonight I turned it on to make pasta sauce and needed extra lighting that I was thrilled to use. Until I just went to sneak a bite of crumbl Cookie before bed. I put the cookies inside to hide from prowling pets at night as I normally do. Under light had been on since dinner, again NEVER had an issue leaving light on under microwave before and this was probably 5 hours since cooking. I opened the microwave and thought dang that’s super warm inside. Looked at the cookies. And numerous cookies with the chocolate were melting as if straight from the oven. I touched the plate inside microwave and it was hot. Touched under microwave and it was scorching. Immediately turned the light off. I’m super concerned. Thank god I decided to be glutinous. Otherwise lord knows what could’ve happened over night to my family and pets. Upset doesn’t begin to explain it. And this is a brand new purchase. Again 40 years old have never ever encountered something like this. Ridiculous. I’ll be contacting Best Buy in the morning to address other issues with scratches on the brand new GE Profile fridge and for the brand new GE Profile Dishwasher that was installed with a good inch gap between it and the counter top. Still waiting on the range. And this is on top of being on the phone for hours dealing with deliveries being canceled or postponed. Was supposed to hear back after delivery team (who were amazing) reported the scratches on fridge before 48 hours. Past that time now. Dishwasher I’ll take part blame bc I didn’t notice the mounting before they left as I wasn’t looking flush with the appliance just straight down.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - We're happy to hear that you're loving your new over-the-range microwave. On over-the-range models, heat from the surface lights can make the cavity floor warm, especially if they are on for a prolonged period. This is normal; however, if you feel there is a problem with your unit, we recommend that you schedule a service appointment with one of our qualified GE technician to access your unit. Thanks for taking the time to reach out to us. We're available on social media if you need further assistance. Best regards. -Don@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Happy with the product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave looks good and operates as we hoped. It’s very quiet and heats faster than our old GE micro that was 16 years old

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Always felt a bit cheap. Broke in under 2 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed replacement just under two years (my Last microwave lasted 15).

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're sorry to hear you need to replace the microwave after 2 years of use, and we'd like to help. Please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of this review. We'd be happy to look into this further for you. GE_Appliances

  • Rated 5 out of 5 stars

    GE Profile MW

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and looks great.. Great product for the money. The guys installed the unit in less than 30 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing beautiful and works perfect, I love with this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cooks really fast and does it evenly. Very happy with its functionality. Runs quietly too!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Boyce

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love GE Profile products. Classic design. Great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the microwave!! It is definitely more modern and works quite a bit better than my prior ge profile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this item because we were trying to replace our previous model. We were shocked to see discover all the new changes compared to the same model a few years older.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are happy to hear that your new unit was better than you expected and appreciate you choosing us again for your purchase! We just know you will continue to be impressed with all the great features this unit has. GE_Appliances

  • Rated 5 out of 5 stars

    Love GE!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this microwave! I love that I can get the time with my oven..one of the best I’ve had! Love GE!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for sharing your review and choosing us for your microwave purchase. We are glad you are loving your new unit and it’s working out perfectly for you! This microwave model has some really great features like the sensor cooking which automatically adjusts time and power for delicious cooking results. Sure to be a great addition to your kitchen for many years! GE_Appliances