Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 456 reviews
(456 customer reviews)Rating by feature
- Performance4.4
Rating 4.4 out of 5 stars
- Cook Settings4.5
Rating 4.5 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
to a friend
Customers are saying
Customers often highlight the sleek appearance, ease of use, and overall design of the 2.1 Cu. Ft. Over-the-Range Microwave. Many appreciate its size, performance, quiet operation, and powerful features like sensor cooking and Chef Connect. However, some customers have expressed concerns about the door's sturdiness and the responsiveness of the control panel buttons.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Very nice microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would’ve given it 5 stars except it was missing a part for the turntable. However, GE service took care of it without issue, though it took 2 weeks to get me the part and obviously had to manually rotate food in the meantime. This is otherwise a really good performing and looking microwave.
This review is from GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Chef Connect - Black Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- We appreciate your purchase and glad to hear your microwave is working well for you. We can understand your thoughts on the missing roller wheel assembly. We are glad to hear you were able to get one but sorry to hear you had to wait 2 weeks. If you ever have any questions in the future, please reach out to us directly and we will be happy to help! Thank you! Joyce@GEA
Rated 5 out of 5 stars
Great looks fancy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great and looks nice in my kitchen it warms up everything fast
This review is from GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Chef Connect - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Worst microwave ever
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish there was another microwave that would match my existing set so I could avoid this microwave. I've lost track how many time we had the original one worked on. Our warranty ended so we bought a brand new one a year ago and after having a horrible experience with the Geek Squad replacement we are supposedly getting a new one, lets see how long this one will last. Worst microwave ever and they continue to make it.
This review is from GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Chef Connect - Black Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We apologize that you’ve had multiple replacements of this model. We're glad to hear you'll be receiving a replacement from the Geek Squad, and we're confident that replacement will serve you well. If any issues do arise with the replacement, we recommend contacting Best Buy at 800-433-5887.
Rated 3 out of 5 stars
Surface light issues.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A bit disappointed with my purchase. When the surface light is on, even if it's on low, it causes the microwave oven to overheat. The glass, covering the light, which is not LED, became so hot, it burned my hand. Not a great design.
This review is from GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Chef Connect - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there - we’re glad you reached out. Our apologies to hear of the issues you’ve been having with your microwave surface light, as that is certainly not the ownership experience we strive for. Please reach out to us via private message on social media so that we may learn more about your situation. Make sure to include your full serial and model numbers along with any service confirmation numbers and a copy of this review. We hope to hear from you soon. Lauren@GEAppliances
Rated 5 out of 5 stars
So far, so good!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not sure I can write that much now. It works the way it is supposed to so far.
This review is from GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Chef Connect - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Nice Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not having a handle on this microwave makes for a nice flat profile that matches my cabinets. The timer on the microwave does not include hours so if your stove does not have a timer keep that in mind.
This review is from GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Chef Connect - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Loud
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great, is louder than our previous one, looks good
This review is from GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Chef Connect - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
One Touch Convenience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the sensory feature. Just press the number 5 for instance and it automatically starts cooking for 5 minutes. No need to press desired amount of time and then start.
This review is from GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Chef Connect - Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .We’re excited to hear you’re enjoying your new microwave and the one touch convenience. Thanks for choosing GE Appliances for your home. Have a wonderful day. -Gina@GEA
Rated 5 out of 5 stars
Better than the picture.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best microwave ever bought. I will definitely recommend.
This review is from GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Chef Connect - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Replacement microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The GE over the range microwave that was installed in my Clayton double wide when I bought it in 2010 had several non-working issues so I checked several stores online for a replacement. Best Buy's price was comparable with the rest but since I was buying a new tv, I chose to buy it from Best Buy.
This review is from GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Chef Connect - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great performance
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave functions great and looks fantastic
This review is from GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Chef Connect - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
GE Profile microwave over the range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I expected this microwave to heat the food better than my last GEProfile of 20 years. I have to increase the heating time. Sometimes its ok other times not so ok. Maybe because it has more sensors.
This review is from GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Chef Connect - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate your feedback about the heating time, that we'll surely pass along to our development team. Thanks for being part of the GE Profile family.
Rated 5 out of 5 stars
Matches our other appliances
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of great features and looks great too. GE makes a top motch microwave.
This review is from GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Chef Connect - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Love this product!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is incredible. Recommend this great microwave 100%
This review is from GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Chef Connect - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great love it easy to clean very understanding instructions
This review is from GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Chef Connect - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
No handle microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love this design, the no handle is sleek and smooth looking...
This review is from GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Chef Connect - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Easy to use.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Large capacity, options are easy to read and use. I especially like the defrost options - either by weight or time. Cooks evenly, was fairly easy to install and has a great streamlined look. It also has a great venting system.
This review is from GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Chef Connect - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product is absolutely amazing and works incredibly well
This review is from GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Chef Connect - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Excellent Choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek, powerful and modern. Great product good buy.
This review is from GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Chef Connect - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Replaced Old Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was hard to get used to a microwave without a handle, but after time, it's not that big of an issue. The microwave works great and I would recommend it.
This review is from GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Chef Connect - Stainless Steel
I would recommend this to a friend

