Customer Ratings & Reviews
- Model:
- PVM9005DJBB
- SKU:
- 4321126
Rating by feature
- Performance
Rating 4.4 out of 5 stars
- Cook Settings
Rating 4.5 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
Customers are saying
Customers admire the sleek appearance and design of the 2.1 Cu. Ft. Over-the-Range Microwave, as well as its ease of use and large size. Many appreciate its performance, quiet operation, power, and useful sensor cooking and Chef Connect features. However, some customers have expressed concerns about the door's sturdiness and the responsiveness of the control panel buttons.
This summary was generated by AI based on customer reviews.
$500 Piece of garbage from GE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As many other 1 star reviews says. An absolute piece of Garbage. Started having issues with the first year of purchase where it would trip the breaker box. After researching so much found out it was one of the switch. replaced and worked for some time then every time it gets disengaged in the middle of cooking the same switch keeps blowing. now it's completely dead as soon as i plug it in the socket. $500 Piece of garbage from GE. Do not buy this product it has a major design flaw.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello – Thank you for sharing your experience with us! At GE Appliances, we strive to deliver the highest quality products and services that meet every need of our consumers; however, we understand that there is always room for improvement. This said, we would like to apologize for any inconvenience this defective unit has caused you. We highly recommend scheduling service with a GEA technician so that they can investigate this situation further. You can schedule service by calling 1-800-432-2737. Thank you for being the best part of GE Appliances; we look forward to hearing from you. Kind regards – Matthew@GEA
GE Profile - 2.1 Cu. Ft. Over-the-Range
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst microwave we have ever bought, we've had nothing but problems with it and Best Buy won't stand by the sales.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We’re so sorry for the trouble you’ve had with your microwave and can understand your disappointment. We’d like to take a closer look into this. Please reach us via our website, social media, or by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET. We hope to hear from you soon. -Gina@GEA
Poor quality microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT buy this microwave. We’ve had it for 4 years and there’s no power to it anymore. Cost of diagnosing and fixing will be around 2/3 of the original purchasing price. They’re not built to last!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We hate to hear that your microwave is not operating properly after only four years of use. It's not what we would expect to happen and we apologize for any inconvenience or frustration this may have caused you. We truly value you as a customer and hope that you will give us the opportunity to earn your trust back in the future. -Chris@GEA
GE don't last this is my second GE oven in three y
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible quality, main power unit blew out only three years old
No, I would not recommend this to a friendvery bad you can use for one year only
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.fixed for tow times after one year use , then they recommend me to buy new one
No, I would not recommend this to a friendNot a good product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I owned this microwave for just 23 months. Then the keypad stopped working, which meant the microwave stopped working. (Occasionally we could get it to start by slamming the door). The repairman said the repair would require replacing the door, at a cost of $414. So I decided to buy another microwave. I cannot believe I got less than two years out of a microwave with such good reviews. I guess the reviews are written shortly after purchase.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We hate to hear that your microwave stopped operating properly just shy of the two-year mark and that you have had to replace it. It's not what we would expect to happen and we apologize for any inconvenience or frustration this may have caused you. We truly value you as a customer and hope that you will give us the opportunity to earn your trust back in the future. -Chris@GEA
Don't Buy ANY GE Products!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy any GE products! Was working good for a few years and just died! We take care of all of our appliances, but GE makes horrible products that you MUST get the warranty for!!!
No, I would not recommend this to a friend