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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 3.4 out of 5 stars with 231 reviews

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Rating by feature

  • Performance

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.5 out of 5 stars

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Cons mentioned filter

67%would recommend to a friend

Customers are saying

Customers highly value the easy installation, affordable price, and space-saving design of the product. They appreciate the turntable feature and the overall look of the microwave. However, some customers have concerns about the noise level, durability, warranty coverage, and short lifespan of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 231 reviews
  • Rated 3 out of 5 stars

    No charcoal filter included

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You must order the charcoal filter from someone since it is not included. Only used if you vent back into the kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is perfect for our family. We do Not use it regularly but when we do its great! Never a problem just works!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never had issues with usage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had any problems with this microwave and I find it very spacious to use. I often heat up two dishes at the same time and both heat up well and fast. My kitchen does not have a hole in the wall that would allow the ventilation to go outside, but the ventilation surprisingly works great when it blows the air back into the kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last GE lasted nearly 10 years so we wanted to buy another one. We have been really happy with this replacement. My husband & I installed it ourselves over the range. Best Buy even matched their own sale offer within a week of us purchasing it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Awful, unit missing all the hardware.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My house is located 50 miles from the store. All the hardware was missing plus the appliance manager insured me that everything was in the box even though it looked like it had been opened before my purchase. And you call this service? Another 100 miles round-trip to the store was not feasible. I found sufficient hardware and improvised as needed to get the unit mounted and operational. Not a happy camper with Best Buy,

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 1 out of 5 stars

    Very loud fan!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a 13 year old GE with this one. The fan is soooooo loud. I would never recommend this unit.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought refrigerator from best buy at Monrovia city , model, RS2530BBP, S/N A85342BS901272R on 3/4/10. The freezer part(left side) temperature is too low. It spends more electricity. They changed the "temperature sensor" but the temperature is still as low as -15°C(=5°F). It's too low and I already set only one bar(highest temperature bar) on control panel. I can't get the temperature for freezer part is -10°C(=14°F) that I want.

    I would recommend this to a friend
  • Cons mentioned:
    Heating

    Rated 1 out of 5 stars

    Didn't work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed it and tried it out. All that work installing it and the microwave doesn't work. The light goes on and it sounds like its working but the turntable doesn't spin and it doesn't cook or heat the food. Now I have to take it down and bring it back to Best Buy. The next one will not be a GE.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    terrible reliability

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had ours for just over 16 months, and when the turntable kept moving after it finished cooking, then things go worst, the fan came on and couldn't shut it off, the light came on and couldn't shut it off other than pulling the power cord out and repluging it back in, then you had to reset the clock. Good grief. I have tried to get an answer but no one has contacted us, and at this point in time, I will not purchase another product again with GE on the label. what a piece of junk.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    don't bother

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    control panel went out within 1.5yrs. half the buttons on the control panel went out. air vent fan quit working

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    worst microwave ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well we bought 2 ge appliances when we upgraded our kitchen - not happy w/the product - will never guy ge again. Cost to fix versus cost to replace about the same. Will get frigidaire brand which has held up well for us - we replaced our refrig and microwave w/GE - waiting on the refrig to die now... bought frigidaire brand on new oven & dishwasher - they are 6 months older and have held up very well - very pleased w/them. My previous microwave I bought from Wal-mart 15 years ago worked fine - sad isn't it you DON'T GET WHAT YOU PAY FOR with GE brands...... Sad just sad... Buy another brand!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    no more Ge for me

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this micro less than 2 years ago. Just stopped heating up for no reason, called a repair person and was told it would cost just as must to purchase a new one. Like another reviewer i alread equipt our new kitchen with stainless GE products. Won't purchase anymore of their products unless they replace it, which ive been on hold waiting for a costomer service person for 25 mins so far

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad over the range micro wave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Micro Wave worked fine for a year and a half then the time cook button didn't work , a couple of days later the 5 7 8 9 0 buttons stopped working now all the buttons except for the fan and light stopped working. I called the parts hotline and they wan't $169 for the key pad plus another $21 for shipping, I only paid $199 for the micro wave new. I wen't with GE because of the name , not anymore , i will read more reviews before choosing a product

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good look and easy to use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit has a clean look and the unit is very easy to use

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    terrible product, terrible customer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This micro died exactly 4 weeks after being installed. Tech has been out 2 times, ordered parts, replaced parts, and it still doesn't work. Got an exchange and they still haven't installed it. They wanted to come by at 10:00pm last night to install. Are you kidding me? Called customer service this morning was transferred 5 times before getting to the person I had asked for. Terrible product, terrible service. Done with Best Buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT DO IT TO YOURSELF!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a decent microwave. However, it died after just 2 years (conveniently once my warranty ran out!) Screen reads kepad error and none of the keys work. It beeps every 20 seconds saying keypad error and does not stop. I had to completely disconnect the unit to stop the beeping. If you are looking for a microwave that lasts for only 2 years, then this is the microwave for you. Never again! I am very disappointed in GE

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Metour expectations

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has met our expectations and we would recommend to a friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great product at a great price. I love all the options it comes with. Love the fact that I can delay cooking something but have it ready to go. I always forget to cook something because it doesn't take as long as the other foods. This microwave solved all my problems! I LOVE IT!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ongoing problem, why don't they fix it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had our GE Spacemaker for a little less than 2 years. The buttons have stopped working one by one. Right now, the only number buttons working are the 5 and the 6. Cost for new panel is approx. $75 plus labor to fix it. Guess it's time for a new microwave and it won't be a GE.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Won't last.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is fine, when it works. I have gone through two of these in the past 2.5 years, both breaking shortly after the warranty ends. The replacement will not be GE...

    No, I would not recommend this to a friend