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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.4 out of 5 stars with 5856 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the Gear VR's virtual reality features, ease of use, and immersive experiences. Many also appreciate its reasonable price and compatibility with select Samsung phones, finding it fun and entertaining. However, some users point out that the device drains phone battery life and can cause the phone to become quite warm. Concerns were also raised regarding the resolution and the amount of available content.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 264 Showing 5,261-5,280 of 5,856 reviews
  • Rated 3 out of 5 stars

    Could be better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Then agian this isn't an oculus rift (despite being powered by oculus). But for smartphone vr, it's pretty awesome. Hoping more support for it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    My only complaint is the phone doesn't stay connec

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a lot of fun, but when you start jumping around like my kids do the phone falls out. It is not the greatest or tightest connection.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wasn't worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our son for christmas and he returned it. Said it wasn't worth the cost and really wasn't what they make it out to be.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Resolution

    Rated 2 out of 5 stars

    Resolution is still bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs lot of improvement in the resolution. Feels uncomfortable

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Its cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome gadget but not recommended for people who don't like heights. I personally couldn't handle watching alot of motion made me dizzy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fun like whoa!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's so much fun. My husband is getting it with his Phobe. The gear VR can get a little heavy after 30minutes, but I have a blast with it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Must try it at least once

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I watched a movie on Netflix and it was interesting and fun to watch. Not a gamer but definitely fun to watch anything on it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to buy a lot of programs to really enjoy this product which was free with my phone. So they'll try and make their money back.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Haven't used yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was supposed to recieve an email from best buy with the credit i had for this item and i have yet to recieve that over the last 2 months!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Bad for your phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using your phone for VR makes it overheat and this could reduce the battery life. Also found that images were not clear when words were not directly in front of you in the headset. The VR interface to the Internet kept failing and this is a known problem and still no fix. I want to experience and use VR and decided to use a dedicated system, (PS4 VR).

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good but then the phone battierey heats up and game turns off. So play time is limited.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Virtual reality is ultimately a gimmick you have to put this big headset on if you keep your phone in a case take it out slide your phone in and then the vast majority of the content you have to pay for. I seriously doubt that I will ever have the inclination to watch a 2-hour movie with this headset on my face for getting it for free and having five minutes of fun with it fine but I would never spend money on this product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    VR Won't Work After First Day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still highly buggy and the phone it is being marketed for, the S7, only works about 1 in 10 tries and only then if you use your thumbs to put extra pressure on the connection. Bought the Samsung VR, the indicated Bluetooth controller best rated for it, and already had a Samsung Galaxy S7. After the first day, the VR will not recognize my phone being plugged into it unless I use my thumbs to apply pressure. This usually only even works after 45-90 minutes of going back and forth between pressing "Enter VR" in the Oculus app and it going straight to a black screen for 1-2 minutes, then back to the screen where I just pressed the Enter VR but now everything is sideways in the VR and no button on the controller allows you to simply click Enter VR. Clearly it's supposed to recognize when it's plugged into the VR, but it simply doesn't. Without it recognizing the phone it is being marketed for, it basically can't work properly. And this is the second day. If you buy this product, probably 50/50 the one you get won't work, even with the correct phone and controller, and you'll end up hoping you can exchange for a replacement (good luck) or a refund. Why waste your time? In a year they'll probably have a version not so buggy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Graphics are not that good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyed in the beginning, but some how later on it gave me headache. The graphics are not that great too. They can make this even smaller

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Difficult to get started but definitely fun to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a long time to figure out how to use the advice and to set it up. But it is definitely worthwhile and fun to have and use.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not quite what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actual hardware was great. Light and sturdy. However, VR technology/software still lacks behind... the issue of my s7 edge overheating and shutting down, complication of viewing or playing downloaded videos and games were my biggest issues. In the end I returned my vr gear. Hopefully the technology supporting the VR platform will vastly improve in near future. Then I will reconsider repurchasingredients another VR gear.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't no why I bought this it was a waist if money I used it maybe twice not sure I was using it right either

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cool item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a cool item but quickly becomes old. It irritates your face after using it for a while. I do like the movie feature though!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good but pricey?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid $99 for this but the unit is good. But the only downside is that I don't use it that often. Other than that the product is solic

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mixed thoughts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you get it set up its pretty neat. A little cumbersome. If you have a protective case on your phone it must be removed to fit.

    I would recommend this to a friend