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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11993 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 11,993 reviews
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent service Carefully The excelent technician

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NICE!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little computer! It's actually faster thsn my HP. Pair it with a wireless keyboard & mouse & was GOOD TO GO! It's lightweight makes it easy to grab & go, I've even used while traveling in a car & was comfortable ising it! Great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life Is A Breeze

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Talk about protection and knowledge all wrapped up in one item. Pennies a day is worth a fortune when you have a problem and no knowledge of how to fix the problem. But, when you have the Geek Squad on your side and working for you, life is a breeze. Thanks for always being there when I need you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality protection at an affordable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With current electronics prices and the unpredictability of their durability, it feels good to have a protection plan, especially from the place that sold me the item. The protection plan with accidental spill and drop coverage is definitely worth the cost for my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I didn't need it yet for this item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the accidental geek squad protection because I feel that it is very important to buy a protection plan. Anytime that I purchase an electronic I like to feel secure and without any worry. They have the best protection and they are reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Honestly & professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I couldn’t get my laptop to work I appreciate the geek squad for being straight up I’d end up doorway too much to repair it eas better to replace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came to my house, delivered, mounted and hooked up the surround sound & cable & dvd player. After using it for a few days, we realized that the tv needed to be moved about 6 inches to the right. Geek Squad came out and did all the adjustments for us for free! Buy the service, you will be glad you did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No headaches or worry, get the protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being able to purchase the Geek Squad protection plan on an open box item was tremendous! The peace of mind that comes with this protection plan is well worth the additional cost!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommend obtaining the full geek squad protection w total tech support... ya never know when you need it! Have and will myself! Note: I think I was asked to write this review in error as one of the 2 purchases of this was actually for an item rung up in error resulting in both the item and the geek squad total tech support being credited. I wrote the review snyways...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance, yes it was worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the 2 yr protection. Made it easy to take in computer for two specific issues and get them solved Previous computer crashed and was able to exchange its purchase price toward my current computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They will fix you right up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High recommend, the protection plan is not like the other where you buy it and something happens they want you send it out or they just give you a hard time. It’s all done in house you take it in they fix it or swap it no hassle must have for mom and dad with kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No hassle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High recommend, the protection plan is not like the other where you buy it and something happens they want you send it out or they just give you a hard time. It’s all done in house you take it in they fix it or swap it no hassle must have for mom and dad with kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints from this front

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't say that I've ever had a problem with the Geek Squad before. They're all pretty friendly and knowledgeable and, so long as one has an appointment, one will get waited on in a timely fashion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped with antivirus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was very polite and professional and made it easy to follow instructions for what I needed. I was having a hard time downloading the antivirus and they gave me step by step how to do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best decision I've made with protection plans.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't matter what i need help with, Geek Squad Protection does it. From getting my computer set up or repaired to helping with a home theater issue, they get it all done at little to no cost. The Protection plan pays for itself with your first use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Water damage fixed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad. They were able to completely fix my laptop after spilling a gallon of water on it. It has been three year since then, and my computer is still like brand new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definetly needed! It will cover the cost if this device accidentally drops!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel I can rest easy cause pretty much anything that could go wrong is covered. I like that feeling. I have had to make use of it yet, but From everything i have read their service is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4-yr. Accidental. Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the 4yr. Accidental geek squad warranty. Gives me great peace-of-mind!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service fast and efficient very friendly associate and very knowledgeable

    I would recommend this to a friend