Customer Ratings & Reviews

Let’s me honest, you can’t just purchase an expensive item that you’re going to use on the daily and don’t think it may not breakdown or have issues with the technology. This warranty for my HP laptop is a peace of mind just incase my laptop needs a tuneup!

This is an always needed item for any of the laptop purchases that I do since they cover everything including accidental spills.

The guys are really helpful and I appreciate the effort they make to help rectify even the smallest issue. There are no silly questions as far as the Greenville, SC team is concerned. Appreciate what they do. So far very satisfied.

Makes replacing amd coverage easier if something happens

there's alot I can say about bestbuy warranties and geek squad services but I will stick to just 1 word awesome. with bestbuy their warranties are golden without any hassle and this is my first main reason for shopping at bestbuy

They helped me get a new computer, i accidently spilled coffee on my MSI Stealth and got close to 2,000 back for a new computer

Great coverage for price. Glad I was able to purchase this for the computer.

Have not needed this support yet but it is great to know that I have it in case anything goes wrong. I have used it in the past for other products with zero hassle and is why I will continue to get it and shop at Best Buy.

Have not needed this support yet but it is great to know that I have it in case anything goes wrong. I have used it in the past for other products with zero hassle and is why I will continue to get it and shop at Best Buy.

I will always recommend to purchase the geek squad service in all electronics, you will never know when you will need it

Product was only good for 1 issue so it didn’t matter that i payed for a 3 yrs plan as i was told i was only able to use it once

Geek squad protection is a really good service. They only take a little while to repair your device and have it back to you in perfect condition.

MY laptop was assessed promptly and I received a replacement without any hassle. Thank goodness for my geek squad protection. Protect your purchase it's worth it.

Can't review as I have not had to use this since purchasing laptop. Previous experience with Geek Squad was positive.

When I first got my computer, I contacted Geek Squad because I had some questions about it. They were extremely helpful and tried their best to assist me with my needs.

I always purchase the protections because you never know how long things will last these days. and accidents happen

[Employee of bestbuy] Very helpful when my washer was throwing codes. replaced a few parts then offered to replace the whole washer

Best purchase made on any item I purchase at Best Buy where it is offered. Peace of mind is worth every penny.

I ALWAYS get the Geek Squad protection. With my last computer, I actually needed my hard drive replaced so it paid for itself. I just wish the Technical Support protection wasn't so cost prohibitive, or I would get that as well.

Guys where awesome on the geek squad attentive service all in when I needed to do my service on the lap top on general … super duper service!!!