Customer Ratings & Reviews

This is a must have. Saved my life! Had an accident and they sent it to be fixed with no extra cost. Couldn't be happier.

The protection price is good for what it's worth and I can rest assured knowing I don't need to worry about accidents.

The Geek Squad has been so helpful in resolving some software installation issues. They go out of their way to accommodate and are all very patient. Highly recommend purchasing this service!

I had to use this insurance because my screen broke and they covered it 100% and they were pretty fast, and also gave updates throughout the process of getting the screen replaced.

I have never had to use the Geek Squad for any of my purchases from Best Buy but I feel better safe than sorry, if something does happen to go wrong I know I have the best in the business to help with any issues if need be.

I purchased for a laptop I ended up returning. Wished I purchased it on my other laptop that I dropped, that is less than 6 months old (bye bye $1k). Never used the service but Peace of mind does have a price apparently.

Needed a warranty just to make sure that my husband will like the product - which he does! Great price and coverage!

I highly recommend geek squad protection for your products. They will replace it or try to fix it

Amazing fast and easy I had scratches and like it was really bad for the screen they fixed it up super fast loved it.

I am supper excited about the plan and what all it covers, highly recommend it! A mom with kids or fur babies!!

Geek squad is amazing they go above and beyond for their people.. love there services

I'm very satisfied with my insurance. It included the coverage of to other computers besides the MacBook that I purchase so I'm already fix to other computers that were working at home I am very satisfied with the Geek Squad

Service was excellent. Representative was curtious and helpful.

Absolute ease and professional service. Never worry about your electronics with the geek squad warranty.

After about 6 months I experienced issues with my lap top pc so I brought it in to the Geek Squad. They were able to repair the system free of charge. The repair time was not bad at all.

That plan is awesome Accidents happen And they'll replace her fix it that's great news

My sister who can be very accident prone has to have this with any expensive item she buys. If it can be broken she usually finds a way to do so. She has had to have a laptop replaced before because she dropped it and they replaced it no problem. It is very much worth the cost.

Peace of mind. No worries. Must have with expensive purchase. Highly recommended

The agents were helpful on the phone, and when I came into the store with an issue they addressed me promptly and is thoroughly as I can imagine anybody could or would. They were knowledgeable friendly and very accommodating.

I cracked the screen on my laptop and took it to The Geek Squad the following day. They shipped it off to Kentucky and it was fixed. The whole process took about 10 days. If you can deal with the wait, it’sa good piece of insurance to have if you do not want to do the repair yourself.