Customer Ratings & Reviews

They were top-notch. Took the time to fix my computer right.

My college freshman dropped her brand new laptop within 3 weeks of dropping her off at college several states away. I was EXTREMELY hesitant whether I should purchase this extra coverage. I'm EXTREMELY thankful I did. It was fixed within 2 weeks and I was relieved.

Chris listened, explained, and took care of all my questions and needs. Very professional. Didn't make me feel like an idiot for not knowing how to take my compuyer out of S mode. Very helpful and thankful for my purchase

I would never buy any computer items or computer without purchasing the Geek squad. They are so helpful and knowledgeable about all of the questions I have when there seems to be a problem or I just need more information.

Love the idea of having computer functionality with little investment. Too easy to use; especially since I'm an android user anyway.

Even though buying a warranty for the computer was expensive, anytime I brought the computer in, I was treated with a great deal of respect and ad a valued customer. The problems were akaays fine timely. I highly recommend buying a warranty and relying on the Geek Squad

No complaints but never used ultimately - knowing I had the protection and it seemed to be a decent cost to value ratio is why I’m giving 5 stars

I haven’t had to use them yet for my recent purchase, however for pst purchases they have been great!!

Great easy and worth it to get with every product you get better save than sorry.

Very helpful with helping me set up my new laptop and walked me through all of the features

Geek Squad give me immediate attention every time I call upon them and never conclude until they are assured I am completely satisfied.

This is an absolute must add-on for all high dollar buys. Best buy has the best plan for protection. They'll straight up replace it even if it a year old.

I always purchase Geek Squad Protection. It is the best warranty on the market. I can make large purchases with the confidence that, if my item “messes up” or “breaks” it will be repaired or replaced without any problems.

Getting this was a great gift for my father in law. He truly enjoys it and would recommend it to anyone

Geek Squad always does a good job on my devices. My family members each have laptops or tablets from Best Buy, and Geek Squad protection for all of them. Free or cheap services, appointments can be a little booked out tho

Totally worth the piece of mind. The more complex these devices get, the more ways they have to fail.

gooddddddddddddddddddddddddddddddddddddddddddddddddddd

Haven't needed it yet but glad to have it if I do.

Haven't Had the Need For This Yet, ALTHOUGH it Seems My Laptop Audio Jack Port Isn't Working , So I'll Bring It In Sometimes And Hope They Can Fix It. It's an expensive Laptop So Accidental Protection Is A Pretty Good Idea For Me

Gives me piece of mind knowing my laptop is covered