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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11993 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 11,993 reviews
  • Rated 5 out of 5 stars

    MacBook Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Visiting the Oxford location is alway great. Everyone is very kind an nice. The problem is alway solved when I leave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes in very handy. Definitely get it, unforeseen circumstances require expert advice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to get my computer serviced for free! Saved me lots of money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this protection plan for a laptop. Chances of me actually needing it is slim, but we have kids so expect the unexpected. Bought it mainly for pixels blowing out, screen cracking, and/or water damage. (Hopefully not a trifecta of all of the above.)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad support helps with computer problems.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad does a great job checking and fixing my PC when I have a problem. They log into my PC remotely and work on my PC while I am at home. I can see what they are doing. They have always been helpful, friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DEFINITELY A MUST HAVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely woth it. I usually dont do the warranties, but this time I am so glad I did. Actually had to use it only a few months in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately, I did not have to use the service but after replacing a month-old laptop due to a broken screen and not having the protection, it served as a piece of mind throughout the first year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome!!! This is the greatest thing done sliced bread

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protecting my investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased plan for computer and have not used it yet but I must say that I feel safer just having it after what happened to the last computer we purchased. Have been very happy with Geek Squad protection in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gives peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ended up returning, but would recommend if you want peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended for expensive devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always happy customer when having to use this back up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS 1-yr protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the coverage/service in case we need it! Provides peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Knowledge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was concerned about some new features on my laptop, and the staff were able to walk me through setup and usage. They helped my rectify a few minor issues with the battery and charging as well. Really knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is small but mighty. Easy setup ans works lije a charm. You won't regret buying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad's warranty fixed my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without geeksquad protection i would not have a laptop right now. I owe it to geeksquad for repairing my laptop after it got damaged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never know what will happen!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get a protection plan doesn't matter what its for! Ive had this experience with my smart watch they eventually just gave me credit for what i paid and could use on something else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the peace of mind with the extra protection. Ive had to use it in the past, so glad to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only get my computers from best buy so i get the geek squad protection. Im dangerous with electronics. Having 3 year protection is great because its last till i pretty get a new computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must with kids!! Having my kids doing school from home means they are all over with their devices. As they transition back to school I want his device covered for anything that can happen here or there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY helpful ! ! ! Had some sort of issue where my Chromebook just went dead. Repaired very quickly and been great since:)

    I would recommend this to a friend