Customer Ratings & Reviews

Have not used this. However, a few years back I spilt an entire cup of coffee on my new dell computer. Split the usb plug-ins I bought this protection in case I did something dumb again. Lol

Great value and customer service only thing i don't like is they making me pay for another protection plan after my device got damaged I mean if you pay for a two year protection its should be protected for two years

great price worry free coverage, peace of mind knowing it's there in the event we ever need it.

Always count them in. Great service. I get them on all my products.

Amazing , if anything happened to my lap top I can bring it in best buy and the gear squad takes care of the issue

I am not the most careful person with technology. A year after getting my laptop I dropped it and cracked the touchscreen. Luckily I had the geek squad service and they repaired my screen for no cost! Definitely worth the price!

It's a very good service and easy to use they do whatever you have a problem with your PC or computer or any device you have

Covers more than other extended warranties. I like that i can take to local Geek Squad at a nearby Best Buy to get service.

There are certain products from Best Buy like this protection I always by if the purchased item’s price warrants such. I feel better knowing I’ve got a cushion if something happens to my purchased items.

I have always loved the Geek Squad. Great value for what they offer. Anytime I buy a new device I add the service plan.

If something happens in 2 years with ur device you can get a brand new one with no worries

I have not had to use this yet. I have Geek Squad coverage and I’ve had to use it a few times. The service was great. This accidental protection plan will cover anything that physically happens to my laptop

I wish it had a touchscreen, but I didn't pay attention when I bought it, and unfortunately, the return period was too short. c

Very worth it, especially if you have children. You never know what might happen and with this coverage I don't feel like i need to wrap my computer in bubble wrap and put it in a plastic bag when I'm away from it.

I recommend to always get geek squad protection if available for the items you purchase. Never know when you will need your product fixed. I always by my electronics at best buy and get geek squad protection.

I recommend to always get geek squad protection if available for the items you purchase. Never know when you will need your product fixed. I always by my electronics at best buy and get geek squad protection.

When I made an appointment at the Mesa store. The gentleman assisted me in transferring documents from my older Dell to the new Dell and worked smoothly.

I wouldn't buy any electronic without having the piece of mind of a service protection. Best Buy flat out gets it right with the service plan they offer. It is no hassle and requires no drama. Have a problem, then just bring it back and get it replaced case closed.

3 years Geek Squad Protection plan is so worth it! It's the only way to go when buying tech products and applications. This is what keeps us coming back to Best Buy!!!

Having the extra protection eases my worries. I’m hopeful that my teenager won’t need it, but glad to have it just in case.