Customer Ratings & Reviews

Someone knocked into our laptop and it fell. We thought it was okay until we turned it off later and noticed a crack on the screen. Fortunately we have the warranty on it and took it back to Best Buy Geek Squad. The timeframe they gave to have it fixed was right on the money and we have not had an issue with the laptop since.

Comes in very handy. Definitely get it, unforeseen circumstances require expert advice.

This laptop is small but mighty. Easy setup ans works lije a charm. You won't regret buying it.

I learned a long time ago that getting protection on your purchases is the smart thing to do! Yes,on some items it may be a little pricey but,better than buying a brand new product over again!

It's always easy doingv everything with BestBuy. From online shopping, picking up in-store. To walking in to troubleshoot your device.

I purchased a computer with the full protection plan from Office Depot, it broke after 2 weeks, they told me I would have to send it back to the manufacturer. When I purchased a computer at best buy, Geek Squad handled it. I will always buy from Best Buy.

Never had a bad experience with Geek Squad, always able and ready to fix any tech problem that Murphy's law creates

Glad to know that i can being laptop in for practically anything. Feels secure that i can have laptop repaired at no additional cost.

teh coverage has a very wide range, and you feel protected when buying expensive devices.

I’ve gotten his protection on several computers in the past and it’s always been well worth the money over a period of time you’re going to have an issue and it’s nice to have it already covered by Best Buy.

It's a very good service and easy to use they do whatever you have a problem with your PC or computer or any device you have

Very helpful and respectful ! Helped me and suggested warranty on the item !

Covers more than other extended warranties. I like that i can take to local Geek Squad at a nearby Best Buy to get service.

Agent explained with detail, and spoke clearly and understandably. He also answered all of my questions and let us know how we could follow up with the location if I had any other questions or concerns.

Great add on! Definitely a must have when your laptop gets delivered to the wrong address!!

Extremely worth it, I think it is necessary to get the geek squad plan for ANY electronic you move around, they are very helpful

My ice maker was making noises and no ice cubes were coming out, but the Geek Squad repaired it and still working fine ever since.

Having the extra protection eases my worries. I’m hopeful that my teenager won’t need it, but glad to have it just in case.

With the warranty I was able to get my products serviced without hassle

Had to use this to repair a laptop, A must have for those unexpected errors or.... who know how that happened? Get this or beware. Don't be left out in the cold with a dead pc.