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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11993 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 11,993 reviews
  • Rated 5 out of 5 stars

    Good buy!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the warranty from Best Buy nothing like the peace of mind and ease of use!! I always get it for electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and support, never had a problem with geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this just for the piece of mind since my last laptop got a crack on the screen and I didn't have this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get Geek Squad Protection. Have had issues and they aways have rectified any issues that have come about!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my laptop. works well for the price I paid

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is a must. It covers my device from accidentals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is fantastic, always have great support from geek squad and get my products repaired or replaced through them. They always work with you and I’m a clumsy person always breaking tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mostly recommended for $$$ laptops and such

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend on computer products. It saved me an $800 MB and about 3 hours of trouble shooting. (wouldn't charge)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fix it if it’s broken, but takes a while to come back and the shipping is bad and the box was heavily damaged

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad FTW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the geek squad on my side makes me feel better. Anything that happens with my computer is overseen by the EXPERTS!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge savings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to never add protection to my expensive purchases, but now with almost every purchase over a certain amount I add it. Including the geek squad protection. I used this so much. And saved huge

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service on fixing laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Someone knocked into our laptop and it fell. We thought it was okay until we turned it off later and noticed a crack on the screen. Fortunately we have the warranty on it and took it back to Best Buy Geek Squad. The timeframe they gave to have it fixed was right on the money and we have not had an issue with the laptop since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! And essential. Recomend addind in any purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought laptop with questionable quality and wanted to protect the investment. Used it to replace the screen and speakers a month before it expired. Easy to use. Took only a few days and the laptop looks like new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage when you need it most.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I buy electronics from Best Buy I like to cover any accidents that may occur with the product by using this coverage. Usually when I spend 500 to 1000 dollars for something I will purchase the coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clutch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before purchasing I asked a bunch of my friends and they all told me it was worth it. I purchased it and I'm glad I did. I already came in once to get help with my initial setup for my new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, lightweight, works great, love it, I would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Does exactly what I need in a much cheaper option Chromebook vs laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    How many times has something happened accidentally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this "just in case something happens" we know we can count on Best Buy to handle any problem that happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect for what i use it for would recommend it

    I would recommend this to a friend