Customer Ratings & Reviews

I buy the geek squad for everything I purchase because accidents happens. Their customer service is great. By great I mean fast and reliable. Also they explain to you how to proceed if there is a problem.

Geek squad did a data transfer. But forgot to put in my SIM card from my old phone into my new phone. So I had to make another trip back into the store.

What does never leave the house without it gets why does it always something I purchase on every product

Accidental geek squad service has become an important add on for laptops. Will need to use it for an accidental spill we had. Good idea

They where very helpful and fixed the problem. I was very suprise they got me in as quickly as they did. Excellent service

I purchased this protection and used it once already for a faulty locking mechanism on my laptop. It was probably covered under the normal warranty but this way there were no questions asked.

The Agents replaced my laptop screen. The Laptop did need to be sent out for the replacement. They did this in a timely manner. Thank you for you Great Work.

I suggest this for everyone . I’ve had a few time I’ve needed to save me with my electronics and they are great! Always fixed my issues and answered my questions. Thank you for great service!

All I have not had to use this service yet, the peace of mind it provides me made it well worth the extra cost.

Always add geek squad to my purchases. Hacr only had to use a couple times but always honored with zero issues

Already used the service twice. Staff is so helpful, accommodating, service is top notch! Will extend next year without a second thought.

The agent helped me set up my HP laptop with my copy machine wireless. Before I was using the USB cord know all I do is turn on the copy machine and click print from the HP Laptop.

Nice guys working here. Every time I stop by Geek Squad desk, team are helpful and cooperative

this is a must for any child that is required to bring laptop to and from school. This gives parents and children a little relief from being super nervous when transporting to school.

Always get the warranty from Best Buy nothing like the peace of mind and ease of use!! I always get it for electronics.

The agent help me pick out a laptop that was kid friendly and upgraded so they will be able to play games.

Have not used this on this laptop. It was bought for a 8 year old by my son in the navy for her Christmas. We have used it for many others. They do you right.

I was having an issue with my laptops audio while playing youtube but now everything is running smooth!

Having the geek squad on my side makes me feel better. Anything that happens with my computer is overseen by the EXPERTS!

I have looked and looked to see what I have included with this but it doesn't show in y purchases even though I did and the site says so when I view it on the page to buy it. This is technically a subscription so it should be in that section to be able to find and use easily when needed not have to jump through hoops to locate I did give 3 stars for past experience being good. If I could just upgrade this subscription somehow without having to pay for a whole new one which starts the date of purchase meaning I will end up paying twice for this section of the service I want. But if something does break or even a drink spilled on it it really is covered so great for that.