Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 12032 reviews
(12,032 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Worth it!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the money. On top of the manufacturers warrantly.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A must
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great insurance for any product which is sold for. Very easy to swap out product and definitely worth purchasing.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service explained everything i needed too know and great protection worth the extra money for sure.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
solid protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.How can you buy a $1400 laptop, and not purchase the Geek Squad warranty? Just the fact we have this coverage is saving me from some hair loss.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Total Tech Geek Squad Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This his has to be the best thing ever! I had 2 laptops that needed attention and it didn’t cost me a dime. In store service or in home is absolutely the BEST!!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service plan
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have used the Geek Squad to install my wife's new backup camera, car stereo, and speakers at no cost (part of the service) and well as repairs on my computers
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thanks for taking time to share this with us! We're glad that we've been able to do so much work on your devices and hope that you both love it! Please let us know if you need any help or have any further questions.
Rated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve used the protection plan in the recent past. There were no issues getting the computer looked at and fixed. Everything was smooth. I’ll always get this protection on a computer purchase.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Hope we don’t need it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We haven’t had to use geek squad for this device but I’m confident they would take care of use all the same.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad added insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had this service and when we had questions they were so helpful on the phone to help us fix any issue we might of had or did not know how to do something properly without having to go to the store
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for an awesome price. It is super fast, easy to use and the quality is excellent. I would recommend this to everyone and anyone I know.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Communication
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I called just about questioning stuff very friendly and found out more then was trying to great people
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Superb Service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service laptop broke was approved for a new one. Went to the store, purchased a new one with no issues.- Nicole Palin
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
best buy extended warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm giving this a five star review so far, and I'm hoping I never have to change it. I'm hoping it was an unnecessary purchase. Just like all insurance policies - you hope you never need to use them, and if you do, you hope they do a good job.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squaddddd
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used it in the past and didnt have any issues getting serviced.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
IT'S ME
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I guess it was okay because I never used it I wasn't covering up to figure out how to use the slim tree from pad
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Greek Squad very helful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had an issue with my laptop took it back to the store the geek squad check and gave me a diagnosis and repaired with no charge to me. It very good to have
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thanks for taking time to share this with us! We're so happy to hear everything went well with getting your laptop up and running. Please let us know if there's anything else we can do for you.
Rated 5 out of 5 stars
Oppps
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When you work with three fingers, four hands seven eyes, this is the thing to get for clumsy people Izzy people, silly people
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
I love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. Best Buy def always do the right thing.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The peace of mind alone is worth the money, but having these guys able to fix your brand new laptop that your 3 year old is most definitely going to ruin somehow is what really kicks in the savings
This review is from Geek Squad® - 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Help first
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very reliable service to your product even if they can't fix the problem your not left in the dark
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friend

