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Customer reviews

Rating 4.6 out of 5 stars with 12032 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 12,030 reviews
  • Rated 5 out of 5 stars

    Geek Squad Protection Must Have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought sons laptop in and no issues getting the appointment or trying to solve the problem. It was a good investment on my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They know what’s up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team are so nice and know so much, cleared up my issue after 15 minutes of being there

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lifesaver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely worth it. My computer started to malfunction after just a year of using it and I ended up getting a replacement. They give you the full amount minus the cost of the protection plan itself, so I was able to use that to save on an even better laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything thing I purchase from Best Buy i get the protection plan. It is so much better than other stores. I only wished they renew when expired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this service yet. But happy to know if we have any issues we know of job to call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend, a bit pricey. However, you never know when you will need to really use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and support, never had a problem with geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great knowing I can stop by and get answers/ service on my devices with trusted personnel!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told I could use any where I go and I honestly love it

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Wont buy without it!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I always go for geek squad protection. It is a small price to pay for a great piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy I can use in-store help if needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been satisfied with Geek Squad in the past, hopefully I won’t have to use it but incase I do I’m happy I can bring my computer to an actual store instead of dealing with shipping it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IT WORTH THE PRICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT WORTH EVERY PENNEY! YOU SEE AND UNDERSTAND THE VALUE WHEN YOUR EQUIPMENT IS BROKEN

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind for laptop computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought some peace of mind for our laptop computer. don't have to worry about someone spilling coffee on it because we can easily get it repaired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad saves the day, again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always, always get the guarantee! Third time I've had to use Geek squad. Timely, knowledgeable, friendly workers. Got my computer back better than before and at no extra cost with guarantee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is a must. It covers my device from accidentals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the accidental protection for both of my new laptops. Since children can make mistakes, this makes me feel more protected. And, Geek Squad has been very useful every time I've called.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love beat buy best quality for the right price..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much need because I am not tech savvy . Te h was very professional helping me with my situation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is great! Haven't used them yet on this device, but from my experience, they are terrific!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are the best in the business. I have never had an issue

    I would recommend this to a friend