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Customer reviews

Rating 4.6 out of 5 stars with 12032 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 12,030 reviews
  • Rated 5 out of 5 stars

    Extended earranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My yoga laptop wasn’t charging and the service of the geek squad fix it at no charge because I have the extended warranty program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad helped me speed up my laptop after I purchased a new router. My older laptop was slow after the install. It previously worked fine. I havent had any complaints about the geek squad service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfection!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best perfection Squad I strongly recommend there services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great back up for repairs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option to have, it’s good to have the type of service and you never.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully never need to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my new laptop and let's hope I do not need to use it. Simple to sign up for and after reading how to file a claim that also seems pretty easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There's a reason why people trust them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues so far. I havent used the services for my most recent product but i know the Squad is reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will come in handy if anything happens to the laptop especially since it’s for a 13 year old and things happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Policy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No hassle, quick turnaround, would highly recommend to anyone who isn't as careful as they should be!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect for what i use it for would recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I bought the protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is tops. No money out of pocket to fix my broken HP ENVY. NO questions asked about damage, No reciept. No problem. Everything covered. I am so glad i bought the protection plan.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Easy peasy

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Its nice to have that protection just incase i need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop replaced!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spilt honey ice tea all over my surface book 2 keyboard. I normally panic because that would mean I would have to buy another computer. But I was able to get my laptop sent out to get fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety security peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can you go wrong super cheap the ultimate protection never worry again live life to the fullest drink coffee in the morning while working on your computer have no fear you're covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech help is comforting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been in Information Technology for 20+ years. I know quite a few things but technology keeps advancing. I also know I have not seen in all of what can go wrong. Comforting to know I have someone I can go to on my new laptop when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plans.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy protection plans from Best Buy. It just makes life easier because Best Buy stand behind their protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my laptop. works well for the price I paid

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy honors the warranty without questions asked. My son had an ASUS gaming computer that had a problem with the battery. They were not able to fix computer so they refunded the total amount we paid so he could purchase a new computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have insurance just in case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a long with a new computer and it feels great to know my wife will have insurance for anything that might happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Over the moon

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t say enough my son loves his gaming computer. It’s a great piece of equipment and very strong and realistic imaging

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn't skip this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased on the replacement laptop after my daughter spilled water in her keyboard and the computer failed. We had it on that laptop and it was replaced with a new one. Have to have this!

    I would recommend this to a friend