Customer Ratings & Reviews

Geek squad gives excellent service and the most value for your money.

It was very useful when my laptop kept malfunctioning. The laptop eventually packed up but the protection plan made me get a replacement. Anyone buying a laptop from best buy should get one

Its good to have incase of the situation wat ever they mite be better some than nonee

I can always depend on the Geek Squad to answer any questions I have about my devices. They are extremely knowledgeable, patient, and explain things so I can understand things. Being able to make appointments online is very convenient.

This protection is good stuff for a gray price definitely worth it.

My laptop was stolen and recovered. There was damage to it. The warranty is completely worth it. The fixed it quickly and they are always available and willing to help with issues that come up with my laptop

I get Geek Squad Protection on all of my products. Definitely worth it since they replace or repair it instead of having to buy another one. Saves a decent amount of money.

I would recommend getting the geek squad warranty on a computer If you have children using them it really is worth the money and I would do it again if I had a child that I purchased the computer for

this is my third time with purchasing Geek Squad. Each issue I have had on other products were addressed and resolved

Great! And essential. Recomend addind in any purchase.

Most factory warranties will not cover anything other than manufacturer defect, and sometimes not even that. Geek Squad will fix your item for you, or give you a replacement at no charge. Well worth it.

Geek lover ! It's a blanket of comfort just knowing uve got a geek in ur back pocket if anything goes south with anything that u buy that cost more than $100 especially when u spend over a half grand !

This is for my son's laptop. He is hard on his electronics and I've used these protection plans in the past.

I am very happy I can receive help when I need it for my new laptop. Makes me feel great to know I can turn to them for assistance I haven't had to use it yet back glad I have the protection

I think it’s a great idea to get this Incase your computer breaks

Within 30 days of purchase my college student spilled water in her backpack and fried the laptop. She took it to Best Buy and within one week Best Buy replaced the laptop with the identical product. A real lifesaver for my college freshman!

I like the service that I paid for. I am able to address my problem and know that I will be able to get the problem solved in the future, is wonderful.

The computer has been perfect. Battery life is amazing too!

No questions asked coverage, even if device damage was caused by you in an accidental fashion (e.g. dropping device). Friendly & helpful too!

[Employee of bestbuy] Protection for my pricy gadgets puts the mind at ease