Customer Ratings & Reviews

Friendly chat for finding proper mouse. Gave me many options in different price ranges.

They didn’t want to replace the screen because of it being an older version. I had so many things on there and I’m not even sure anything was backed up. :(

Its a good warrantty beats the other companies hands down

Geek squad's OLED 'burn in' protection insurance is amazing! Perfect for anyone who appreciates the perfect picture of OLED screens and wants to ensure a great lifespan for their devices.

I've been in Information Technology for 20+ years. I know quite a few things but technology keeps advancing. I also know I have not seen in all of what can go wrong. Comforting to know I have someone I can go to on my new laptop when needed.

Anytime that I purchase electronics I always purchase the Protection plans as well because anything could happen and they are usually reasonable.

Best Buy honors the warranty without questions asked. My son had an ASUS gaming computer that had a problem with the battery. They were not able to fix computer so they refunded the total amount we paid so he could purchase a new computer.

Totally worth it. Gotta keep the things we live protected. 5 stars

I haven’t had to use this yet. To be honest, I never know if I should buy extra protection or not. I tend to lean toward “better safe than sorry” when it comes to extended warranties on tech.

Havent had to use the insurance yet but love knowing it there if we need it.

Haven't needed on this particular item, but we pretty much get it with all of our purchases. Always excellent service

I can always depend on the Geek Squad to answer any questions I have about my devices. They are extremely knowledgeable, patient, and explain things so I can understand things. Being able to make appointments online is very convenient.

Great specially if you bought products for kids and protection

Geek Squad 3 year extended warranty covers all problems you may encounter without any copay, deductible or number of incidents!

I typically do not purchase a warranty on devices but this was a great value and they will fix essentially anything that can happen to my laptop. It worths the cost!

I have been very fortunate so far and haven't had to have anyone come out but I di call in for some advice and got a quick and easy fix!

I bought this service for my laptop because I thought I may run into issues with my electronics in the future. If you think your product runs into frequent technical issues, definitely recommend buying it.

I bought this service for my laptop because I thought I may run into issues with my electronics in the future. If you think your product runs into frequent technical issues, definitely recommend buying it.

I bought this service for my laptop because I thought I may run into issues with my electronics in the future. If you think your product runs into frequent technical issues, definitely recommend buying it.

Amazing protection! provided me services constantly 24 hours.