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Customer reviews

Rating 4.6 out of 5 stars with 12032 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 12,030 reviews
  • Rated 5 out of 5 stars

    it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They just work! I'd definitely recommend getting it for the first year at least.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value for the Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get the warranty service on all of my more important and larger products. Makes repairs and replacements much easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having geek squad protection is essential for anything, especially for Mac's

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extended Warranty Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a must since we will be carrying the laptop with us everywhere. Our last laptop broke at the hinge and that cracked the screen. I'm hoping that this coverage will keep us from having to buy a new computer if that happens again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the geek squad protection for a chrome book for my not so responsible 12 year old this gives me peace of mind that if anything happens to it we can have it repaired

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grapevine store was great to deal with geek squad. They were very informative on questions I had, and quick responders. Have used them on several other laptops we own, they do good work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product to own!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, of course that I love this newly introduced "3-Year accidental Geek Squad Protection" plan very much, because we all can make a mistake or have a bad luck day at sometimes in the future; so this 3-Year plan sounds just perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Add

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always add the Geek Squad protection, well worth the extra dollar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use on this product, but the process is always efficient and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything that’s included in geek squad………….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must with newer technology.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In years past I have always turned down additional protection options, but knowing that newer devices just don't last as long anymore is my reasoning for purchasing it. Plus they also cover damage to the device which is really a nice bonus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad provide great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've used Geek Squad for several years, both to transfer data from old computers to new ones, and to fix problems with computers we're currently using. And each time they've been courteous, quick, and reliable in what they do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good way to protect your computer incase of an accident and stuff, and its a great protection service. Love it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always have insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have a all purchases. I am never had to use it. But i'm glad to know it's there if I need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome purchase of product protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad protection with all my products. They are reliable and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Won't buy electronics without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. Wouldn't purchase any electronic device without this protection. Geek Squad members rock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy with the service. I totally recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents removed my old units and installed the new with professional excellence. They were incredible and couldn’t have done a better job. These folks represent Best Buy in a great way.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good to an extent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection is good to have and they do assist when needed just hope you have a store that the customer service is good. At my store it seemed like with dealing with geek squad they are rushy and your wasting their time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad customer service is outstanding I always well knowledgeable and always ready to help

    I would recommend this to a friend