Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11994 reviews
(11,994 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Greek squad was very helpful!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Help me get a replacement for the computer I bought no cost because I had the plan backing me
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad fixed my Lenovo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They have repaired my laptop in the past with zero problems wonderful service!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Greek Squad can't live withoutthem.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents have all been patient with us. They explain things so we can understand considering we are not tech savvy!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Excellence
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents removed my old units and installed the new with professional excellence. They were incredible and couldn’t have done a better job. These folks represent Best Buy in a great way.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Computer works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product to use for school and other daily products
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Amazing service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love their service and the range of what they cover is amazing. I recommend anyone getting their warranty to protect their products
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Protection is Nice and Very Smart
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not had to use the Geek Squad services yet, however, from experiences of my other family members using them, they are very nice and can solve a variety of issues
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to use this service immediately after purchase. They were helpful and hot my laptop back to me quickly
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thankfully I haven't had to use this coverage, but I feel very secure in having it. I'm thankful Best Buy offers this level of security with their products.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth the Money for the Geek Squad Service!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like having the Geek Squad Service as a back up in case of issues . They have always been really nice, knowledgeable & fix the issue.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
https://www.bestbuy.com/site/3-year-accidental-gee
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m glad I purchased the 3 years of additional protection for my laptop because it gives me peace of mind.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Get the warranty always!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always good to have warranty You think you might not need it but trust me you do
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.any priced priced item I buy from Best Buy now I always get the extended warranty because they'll replace it for free
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Thankful for extra protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am so thankful for the extra fl protection for my new computer that is being used for nursing school.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With this geek squad protection I absolutely love that I can always lean on good service and great recommendations. Theres no complaints on my part because I know geek squad has my back.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad provides one of the best in class customer service, they are very quick and resolve your problem quick!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good protection
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] I always rely on the protection plan to be included
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad set up my new computer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad set up my new computer to run smoothly and they help me when I am in trouble with computer. Thanks to Serina, Danny and Jerry( especially Jerry's great patience).
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They help with any issues you have. Even if they cant help they can direct you to help
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Not bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works great! The only issue is the keyboard has to keep being configured to light up. It stops after a while
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friend

