Customer Ratings & Reviews

I love the Accidental Geek Squad Protection because if anything happens to my product it will be insured and Best Buy will honor it and replace the item.

Haven't used the service with this product. Used perviously with a tablet. Got helps about five times during the two year plan. Fixed twice which covered the cost. Helped problem solve other issues

Had questions about my newly purchased laptop and didn’t know how to install software. Asked geek squad to help and they did it step by step.

I got this laptop last year and so far no issues. It’s been working well. I’ve mostly use it for school (college). I sometimes watch CNN news or Hulu or Netflix. I’d recommend it. Hopefully, it continues to have no issues.

Got it for my wife. and she loves it. today it tried to upgrade but since then it does not power on.. lucklily I got geeksquad.. must have to go there.

Just knowing the Geek Squad is behind me if my computer has any problems makes me feel so comfortable using my laptop.

Services and protection with worth getting as things happen and having that added protect and service is worth having it will save you money in the end.

You pay for car insurance and homeowners insurance same thing. When something happens aren’t you happy you got it

Got the service when I bought my chrome book and could use the services for a total of three systems and called them with an old laptop that was not working right. They still worked on it and got it up and running. Wow what a deal.

What a relief knowing that if anything happens to my computer, Best Buy has my l back. Good value for what you potentially get with this service.

Very helpful and understanding and communication is great

I love love the laptop I ordered from Best Buy. It's simply the "best"!!!

Friendly chat for finding proper mouse. Gave me many options in different price ranges.

Excellent service when speaking with someone at the store of purchase, but not if speaking with someone from another country. They are not knowledgeable of the product and cannot understand you and you cannot understand them.

Glad This Was Upmost Concern And Now I Can Sleep At Night Knowing This Product Is Safe

Although these are great to have with kids in the home. I have not needed to use this one yet but have definitely benefitted from on previous purchases.

Quick and easy, they answer your questions and you can continue on with your day. I spilled water on my laptop and brought it in without having to deal with to much paperwork or excuses.

I have no response because I have not used it. I bought this just in case something went wrong and it has not so that is as much as I feel good saying

Service was exceptional got what I needed thanks to these guys

If you are buying any type of computer definitely spend the extra money for geek squad protection plan. They are extremely knowledgeable and great customer service.