Customer Ratings & Reviews

In the pat I have recieve excellent service when I have brought my stuff to them. They were able to fix the issue

I got this for my laptop, it is a little pricey but worth it because you never know what could happen.

Great to buy for any expensive labtop or accessory… helps me feel safe when bringing it out

I had to use this service immediately after purchase. They were helpful and hot my laptop back to me quickly

It works great! The only issue is the keyboard has to keep being configured to light up. It stops after a while

This is a great to have when you buy a computer for your child. If anything happen you can always take it back to the store to see if it can be fix my someone from the Geek Squad.

Purchased the extended service for the Acer Nitro 5 gaming laptop. I figured since the laptop is being used by my 13 year old son, it is a good idea to get the extra protection.

I have never had an issue when having to replace a defective product under this plan. Best Buy is awesome about standing behind their products that they sell and making sure their customers leave the store completely satisified.

I always purchase the protection on all my computer needs. The reason why I go with Best Buy is because of the service that’s available if there’s ever a problem

I have been able to get in touch with Geek Squad for all of my electronic needs. I have brought in multiple computers with viruses and other similar issues and within a few days the issues are resolved with great customer service

The 2-year warranty does a really great job recommended for everybody

I’m glad I purchased the 3 years of additional protection for my laptop because it gives me peace of mind.

I always buy the Best Buy warranty, their warranty is the best investment you can buy so you don’t spend unnecessary money in buying the same item if it breaks or no longer works.

My son's laptop didn't want to turn on.I took it to Geek squad and found quick what was the problem.

Geek Squad support is great! I always buy their plans and they have been great! Hopefully I won't have to use them, but if I do I feel confident that they won't fail me.

We felt this was important to have because you never know what could happen. Glad to have the peace of mind.

Best freaking laptop ever! Thank you to the best customer service I received and they point me to the right laptop.

Havent had a chance to use it yet, but it gives me peace of mind knowing in case of an accident I'm covered,

I love that best buy offers protection plans for their products. Sometimes life happens and its always comforting to know that you are in good hands!

Havent had to use the insurance yet but love knowing it there if we need it.