Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12032 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 142 Showing 2,821-2,840 of 12,030 reviews
  • Rated 5 out of 5 stars

    Geek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They help with any issues you have. Even if they cant help they can direct you to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fix easily

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great specially if you bought products for kids and protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind for your purchases.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing major has happened yet but if it happens I know who to call and see if they live up to their promise. Otherwise it's peace of mind that should go beyond your typical warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good if you don’t have the yearly membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it but I think it will Be useful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squaud installed our virus protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Explained the plans to us with perfection and was very courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had to use it yet but I love the fact that anything goes wrong my product is covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped me with my computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer wasn’t turning on the day after I bought it and I was worried but they helped me figure out why it did that and I’ve never had any problems ever since. Great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helped me with ALL my laptops or computers! Would always recommend using geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved us more than once!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are all accident prone in our family. We ALWAYS get the Geek Squad protection and it has saved us more than once. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed the touch screen

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke the touch screen when I dropped the computer, fixed it, no questions asked. Took about 2 weeks to send it out and get it back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must get!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best service and no other service is compatible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing protection! provided me services constantly 24 hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added this to boyfriend's laptop. Didn't want to spend the money but was SO WORTH IT!!! Our son accidentally slipped my drink and it spilled all over the laptop while I was using it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquadineedhelp

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really cant answer this one as i haven't figured out to get it downloaded to my computer. I need to call and ask but have been so busy i haven't had the chance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved me hundreds if not thousands of dollars!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend protection on any electronic I have used the plan several times and it has saved me hundreds if not thousands of dollars!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is the A team

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is my go to team to fix computer issues. The team is polite, friendly, and they turn the work around quickly. They have also fixed problems right at the counter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value for your money highly recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value for your money highly recommend I got this because I wanted to have protection against everything it could possibly happen to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protecc

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter what I do they will replace or fix the gear. Accidents happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my Lenovo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have repaired my laptop in the past with zero problems wonderful service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Macbook protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 year protection for my laptop jad to have it! Always great to feel secure with your gear!

    I would recommend this to a friend