Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 12032 reviews
(12,032 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Additional warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not had a chance to use this yet but if something happens to my grandsons laptop I’m sure it will come in handy.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only time ever used insurance from best buy is for a tv and printer. Both times the insurance paid for itself. I always keep it on my stuff now that more electronics are in these units.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only time ever used insurance from best buy is for a tv and printer. Both times the insurance paid for itself. I always keep it on my stuff now that more electronics are in these units.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Decent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They fix it if it’s broken, but takes a while to come back and the shipping is bad and the box was heavily damaged
This review is from 4-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
GeeK Squad Protection Works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This accidental protection is amazing, we all drop liquids on our laptops, someone of us even drop their laptop more than once.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Laptops break - I need this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought an open box Laptop for a great deal so I took out the protection just in case.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad is priceless!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great to have professional computer geeks at the store to assist with purchase. They know all the bells and whistles to help you choose what is right for your needs!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Amazing team
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would never get a piece of tech from Best Buy without buying the protection plan. It is 100% worth every penny and the Geek Squad really knows their stuff.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always buy for extra protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this on my moms laptop just in case something happens to it such as; virus, cracked screen, etc.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Repair service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My lab top broke and it was replaced for value that was paid. If the floor value is more than what you paid then they just give you back what you paid.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
I feel protected with Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the additional protection with Geek Squad to be sure I did everything I could to protect my investment...now nearly two years later I'm happy to say I never had need to use it.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Laptop Computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gerk Squad is good to have, especially when you are on a budget. We all knows things happen at times and occasionally break down. But with Geek Squad the will either fix it or replace it.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This had been great coverage. Had 1 problem and the geek squad worked on it. Recommend getting total protection and that has been wonderful for other electronics in our household.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth every penny.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.2 1/2 years in, broke screen, couldn’t replace it, so am getting a store credit for original value.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good protection
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] I always rely on the protection plan to be included
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
very helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had to use it so far. I've used them in the past and they were very helpful
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not need to use Geek Squad during the first year of having my computer. It is nice knowing if you need help you have someone to reach out to to help you though for free.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far haven't had to use this service but great to know I have it available to me. But TBH I hope I never have to use this service, it means everything is going well so yaigh.
This review is from Geek Squad® - 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Happy camper
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had an issue with my computer and geek squad was great
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Service Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This service is well worth the price. My computer could not be repaired and I waw given store credit equal to the amount of the purchased computer.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend

