Customer Ratings & Reviews

Great buy for the price and up to now very good product

I purchased the 1 year Accidental Geek Squad Protection for my son's HP Pavilion Laptop. I suggest always purchase a protection plan for all of your electronics.

I purchased the additional protection with Geek Squad to be sure I did everything I could to protect my investment...now nearly two years later I'm happy to say I never had need to use it.

My product made my life easier and better. Thanks for the outstanding performance of my products.

Gerk Squad is good to have, especially when you are on a budget. We all knows things happen at times and occasionally break down. But with Geek Squad the will either fix it or replace it.

We always purchase the 3yr Geek Squad protection plan when we purchase a laptop from Best Buy. It has paid for itself a number of times when we had the lcd screen go bad.

LOVE their warranty services! Super convenient and cover pretty much everything anyone could ever worry about

This service has helped me so many times with my devices. It's worth the money.

You should always have protection for your electronics especially laptops and computers. This was purchased for my daughter's laptop nice to have the backup.

Best computer ever had. Wife was able to start her crafting gig and she loved every minute of it..

Geeksquad is a great service. Would recommend to add protection to all your devices

They helped me get my antivirus installed and made things easy.

Drops spills, my own clumsiness and manufacturers warranty extended. Could not ask for more. Peace of mind well worth the price.

Always answered promptly and effectively with any concerns when I was building my pc

I have rarely had to use a protection plan but with things being made more cheaply it’s probably a good idea for expensive stuff

The BestBuy protection plan isn't what it used to be. I had a computer a long time ago that my kids broke beyond repair and I went to the store and they fulfilled the plan on the spot. This time, my computer was obviously broken beyond repair but I was told it had to be sent to the service center regardless and at my cost of $85. I don't know when this changed but that's ridiculous. It would be 3 weeks before I heard anything back. I had to buy another computer on the spot because I couldn't be without one for that long. In the end they junked the computer, but the experience was not at all pleasant.

They saved me from destroying my brand new computer

So far i love the service,i was having an issue getting set up with all the package add ons but they helped me with ease, awesome customer service and very friendly

This was purchased for a friend. She needed a new laptop and protection and geek squad is the best out there in my opinion.

I always purchase a Geek Squad Service Plan with all technology products. I love the excellent support always provided. They were very knowledgeable, professional and helpful.