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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12032 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 149 Showing 2,961-2,980 of 12,030 reviews
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave me very good advice and listed to what I needed to get fixed. They were very patient and understanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got This for a couple of my purchases and it's always good to know I have this protection just in case of an accident.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lap top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this extra care package with the computer for two years just in case my sons damage it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10 Out Of 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They Always Have A Million People A Day And Not Enough Staff But They Are The Best At What They Do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase at a great price. I look for this item everywhere an it was way expensive but wit best buy I get a great deal. Cant' wait to keep purchasing from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    insurance on items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great service for the items always buy insurance on my items at best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have already bought several laptops and I always buy them extra protection with Geek Squad, the times I have used the protection I have never had problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use this yet thankfully, but it's a great piece of mind, especially for how much laptops cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drops spills, my own clumsiness and manufacturers warranty extended. Could not ask for more. Peace of mind well worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thanks geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad offers a great liability insurance here! w the uncertainty of day to day accidents, its great to know that they offer piece of mind protection for our electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have thw knowledge that if something happens.that my laptop is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Carlos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used it but I know that it is excellent and incredible attention

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My computer's accident prevention

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection was just what I needed to protect my computer would buy it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems worthwhile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have rarely had to use a protection plan but with things being made more cheaply it’s probably a good idea for expensive stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer care, quick and effecient! Will solve issue in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great idea when buying a new computer as a gift.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with Geek Squad assistance. Especially with all that could go wrong with technology nowadays. This was provided along with the gift of a new computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use yet but, the Geek Squad in Bloomington, Illinois has Always been Great to work with!! They are Well Educated in Computer Technology and Working on Them!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nerds Matter to the World

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I am going to say since I have not had any issues thus far with my Indigo HP laptop is that insurance matters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service that Best Buy provides is the thorough service of geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Employees helped me pick out the best laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very kind by helping pick a laptop that best fit my needs and made an easy purchase for me!

    I would recommend this to a friend