Customer Ratings & Reviews

This plan saved me over $1000 because my dog nocked it of the table the geeks where so kind and i expect to get it back soon really grateful for quality service as promised

Luckily I have not had to utilize the 1 year Geek Squad protection yet but I have known others to use it in the past and it’s a must when buying electronics, I feel anyway!

Haven't really had to use it yet but I have it just in case

I added it to a clearance laptop. The laptop had issues after using 11 months. Sent it to geeksquad for repair, but they scrapped it without notifying me beforehand. To make matters worse, they only offered a gift card refund instead of matching or replacing it with the same or a similar model. On top of that, my two-year service plan was canceled immediately, even though I haven't even used it for a single year.

The extended warranty is a Best Buy are the best if something happens you’re bringing in any issue you a brand new one no questions asked I purchased this on all my products

3-Year Accidental Geek Squad Protection, when they responsible to product with this program , it make me comfortable to use new computer. That's why I like buy product at BestBuy.

I purchased this three year Accidental Geek Squad insurance for my ASUS Laptop computer. So far I have not filed a claim but am happy to know I have it in case I need it.

My product made my life easier and better. Thanks for the outstanding performance of my products.

my Surface2 crashed (2 years old) and they were unable to fix, I received credit for my entire purchase price of the Surface2 towards purchase price of Surface3. Happy customer!

I haven’t used it yet, but I’m glad to know it’s there if I need it.

Very good. They are super helpful everytime i have needed them.

The extra money that costs for geek protection is worth the money. If you don’t know how to fix issues with software or viruses geek squad is my go-to for fixing my issues.

The agents were very professional and he helped me with the return process

Any item that I've purchased I have always purchased the additional protection Has always been valuable to have Extremely satisfied with the service

I wish it had a touchscreen, but I didn't pay attention when I bought it, and unfortunately, the return period was too short. c

This has been the best deal on the planet. It has relived me of all worries of having any problems. These guys work magic.

Andrew was great, knowledgeable, provided Information efficiently and with professionalism and friendliness!

I will always get geek squad, they are professional and know what they are doing and they get everything done in a timely matter. It's definitely worth your money.

Best computer ever had. Wife was able to start her crafting gig and she loved every minute of it..

Washer, dryer, laptops for me and my grands awesome