Customer Ratings & Reviews

Ive had quite a bit of problems with buying the open box computers at BB. However, BB has been exceptional in taking the problem computers back with full credit. So A+.

These guys really know their stuff! Within 15 minutes, he isolated my tech issue, and advised me accordingly. Super happy!

Any issues we ever have with our laptops and electronics Greek Squad always worksvit out. They are thorough, professional, friendly, and accommodating.

Geek squad did a fantastic job installing my tv and walking me through the set up. The are always friendly and helpful

Great to have for any unforseen incidents. I havent't personally had to use it yet but I know people who have and I've heard nothing but positive feedback about it.

Have protection makes me feel at ease, I'm very happy best buy have this coverage for my every electronics

Laptops have limited lifespans compared to desktops. Bestbuy has a wonderful plan that have added years onto the product use. Better than having to buy a new one every year or two.

Reasonable price for peace of mind. Haven't needed to use it yet, but I nice to know I won't have to pay large sums of money if we have to use it.

We always purchase GSP's on all of our electronics. It is rare that we have had to use it, but when we have they squad has always been very prompt to get us all taken care of :)

Always use the warranty, been really helpful, easy

I love the Geek Squad crew every time. Always available to help me setup my laptops.

I had to travel to Florida and computer had a problem. I was able to go to nest buy and they were able to help resolve problem. Kudos. Love the service

When I went to the store I had in mind a Apple device but then the sales person explain how great and all the great technology this one had and I could not pass the opportunity.

Downside, 1 year protection is kind of expensive , have not had to use it but the 1 year mark past so, waisted $$

Cancelled coverage plan since they were not able to aid with tv issue, figured save myself the money on a plan I would never use sicne best buy/ geek squad would find a way to not assist anyway if the device was actually damaged.

THE GEEK CLUB IS WONDERFUL TO HAVE, BECAUSE THEY WILL CHECK OUT EVERYTHING YOU HAVE PROBLEM WITH.

Its an amazing product. Works very well. I recommend buying plus put insurance you never know for the future.

Anytime I need help I get it with this protection I bought...Great to have Someone who knows what they're doing and do it fast Great to have the Geek Squad by myside

The warranties at Best Buy are great, i never buy anything without getting the warranty...!!!

There is nothing i dont like about this laptop. Fast powerful and easy to use.