Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 12032 reviews
(12,032 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Get the extended warranty if possible!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Remember to always get the extended warranty for expensive electronic devices. They will come in handy if you ever need to have anything repaired and or replaced.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Added protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like having added protection in case anything happens to my device because then I'm able to be comforted by the fact that Geek Squad would help me repair or replace it.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good Advice was given before final purchase.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Grandson an i spoke to a Geek Squad Member, Before purchasing his dell computer, he was very helpful. With our Q,A.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Luckily haven't needed to use the Geek Squad Protection plan yet. Nice to know if I need it though, much more affordable option than purchasing new.
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Simple...Get Geek Squad protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love being able to take my device to Best Buy to have them fix it. Sure I could fix it myself but I don’t always have time. They will fix or replace the equipment quickly
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Gel Squad set up my laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent set up my laptop installing all necessary apps . Had to wait because I didn’t have an appointment but it was worth the wait
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thanks for sharing this with us! We're glad it was overall an awesome experience. We apologize for having you wait. In the future to save you sometime, you can make an appointment by calling the store, making it through the Best Buy Home app or by calling us at (800) GEEK-SQUAD or (800) 433-5778. If you have any questions or need any help, please let us know!
Rated 5 out of 5 stars
You never know when you are going to need it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad at the store and at the factory were very responsive keep us informed of the inspection and work on our laptop. At the end, a decision was made to replace the laptop.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This service has helped me so many times with my devices. It's worth the money.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.3 years is the best deal and protects my computer from accidental damage.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Security
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Provide insurance for one year, for any damage that may occur.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best plan ever they take care of all you devices at the store and at home. Came to my home for free several times and set up my devices
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Must have Investment Protection for computers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I strongly recommend protection plans everytime they are offered. Best Buy is best in class when is comes to offering affordable reassurance when buying new computers
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
I Always buy the extended coverage on electronics.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Anytime I purchase electronics, it's a given that I also purchase the extended warranty as well. You just never know when your item may break or get damaged and it's a great feeling knowing that you are protected if that time comes.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Mr
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good and excellent I would recommend it to my friends
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
THE GEEK SQUAD IS A GREAT SQUAD!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The beat way to go is adding the Geek Squad protection on your purchase. The peace of mind that comes with coverage, is worth every dime of this small in cost but oh so big value.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s the best investment I’ve mase in a while. Larger screen has excellent view and love the photo recognition feature.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have never went wrong with buying computers from Best Buy with the Geek Squad replacement.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Don't skip this coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love, Love, Love the Geek Squad Accidental Protection. Could not recommend it enough. Very much worth the value for the accidental protection offered. Pays for itself!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I buy protection for anything over $100 and BestBuy offers a good price for 2 years. I don't ever have to worry about what will happen if my product stops working.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Good insurance if needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hope I do not have to use this and will update to 5 stars depending on how Geek Squad and Best Buy respond when I activate this protection plan.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friend

