Customer Ratings & Reviews

The service was outstanding! I haven't had any issues yet with my laptop but they were very helpful with listing all the things they would be able to fix/support if need be.

The good news is the product was so good that I didn't have to use the Geek Squad, but I have heard good things about them. regardless I think it's good to have the protection.

I purchased this protection plan based on the reviews I read on the laptop I recently purchased. I only gave 4 stars because I like the idea of what they’re selling & the protection but, I haven’t had to use it yet. If there’s ever an issue, I’ll be certain to share my experience.

Very good service quick and hassle free process. Repairs done in a timely manner.

Insurance.. need it so you don't go broke with repairs, but always unsatisfying and a hassle to use, and adds significantly to the cost of any purchase.

For the insurance for this product. It’s okay, because covered everything. But the only grown thing is, that insurance is to high

The Squad is the best thing!!! Never had a problem they couldn’t resolve quickly!

This service is very good at protecting my devices at all times so I think they are a very respectable service

It is like any other insurance. You hate paying for it; hope you never need it; happy that you have it if you do need it

What a great way to save money on all my electronics needs and repairs. I have used my Geek Squad Protection a few times this year and would recommend this service.

Much needed productivity keel my daughter laptop protected

Excellent warranty for my new computer if i will have an accidente o have the certain they cpul repair it ir change it.

I love that fact that I have protection all year round. I will definitely be buying again!!!!!!!!!

Makes it easier to keep the laptop updated and any virus removed.

Definitely worth putting the extra in for geek squad they’re very helpful. It’s nice to know you have the security needed if anything goes wrong. Saves you from stressing!

Anytime I buy anything from Best Buy I always get this protection you never know when you're going to have an accident and cracked the screen break it drop it and with this plan it's easy to get it replaced

Great computers fit a young girl. Light weight and small. Fits perfect in any book back .

I haven't had to use the warranty yet but I did receive the information I needed for future use If I need to.

I recommend almost always getting the Geek Squad protection. They are so much easier to work with than the actual warranty through the company you are buying through.

Can’t wait for my product to arrive so I can enjoy it . It will save me money when I don’t have to run to town to do laundry