Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11994 reviews
(11,994 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Reliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.geek squad can fix and replace electronics with no issue. They swapped my broken Nintendo switch before and I use them for all my electronics cause I have kids at home
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had to use yet but hope they are there when need them.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
The Squad that cares
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The squad you need if anything goes wrong . So much viruses out there . They are there to help. Excellent.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price to pay to know I’m covered! Allows me peace of mind in the event of an accident.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.glad I had this as I have had to use the plan. It was ease to work with the Geek Squad. Worth the price for me
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service is good at Best Buy but you’ve always got to make a appointment. This computer is ok for what I needed it for . So far so good
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for geek squad. I had to call them once and they were very helpful.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are very happy with Best Buy service, they provide excellent customer service and support. Will always go back for any electronics at Bestbuy.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always get protection!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not for nothing but the extra protection on anything you purchase is always worth it esp when you have kids
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Definitely would buy again
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the product definitely a good buy. Recommend to others
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service from the Geek Squad!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great service and well worth the money. It sure gives peace of mind knowing you have the Geek Squad behind you and your equipment.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Laptop Geek Squad Help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had to utilize on this product but have had to use the Geek Squad with other products in the past, which proved to be very valuable to me as a consumer.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Get it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is very welcoming knowing that if something happens to my computer geek gots me
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Glad to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glad I have this service. I had it on the last computer and had to use it due to the screen cracking. I had no issues bringing it in and getting the needed service.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad is useful at times but it takes way to long to get items back. I had a problem with a part that showed up on the screen and instead of showing me they sent it off.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thanks for reaching out to us about this. I apologize about that misunderstanding. It's possible it was a hardware defect with the device that required it needed to be shipped out for repair. We could absolutely look into this with you to make sure. If you would like further information or have questions, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Dr. Bill
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This service contract is worth the cost. I had a problem with another item purchase and it was handled without any problems. This is a great deal.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the service. Piece of mind. Best Buy has really good after sales service Amazing gadget to use!! Love every moment of it!!!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great to have. Hope I never have to use it! Give me a pleasant peace of mind.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad service = peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great investment. I carry my laptop with me 7 days a week so things happen! Getting my laptop repaired or replaced within 2 years in a great ease of mind.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A must-have for all of the valuable electronic equipment. Needed in case of an accident!!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend

