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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11994 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 170 Showing 3,381-3,400 of 11,994 reviews
  • Rated 5 out of 5 stars

    Geek Squad fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Geek Squad Protection with all of the devices I have bought from Best Buy. I have an issue walk right in with the device and the Geek Squad handles it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection is the best product insurance I’ve heard of. I was very hesitant to buy a $1,000 laptop before I knew about this. Awesome deal and awesome coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There when I need support for my new laptop I use for work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    downloaded my software on computer - not available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad downloaded my software for my new computer quickly and perfectly. Unfortunately they are unavailable now due to virus, I'm hoping they extend my annual membership!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for connecting with us on this. We're glad that you've had great experiences so far! We wish we could help you out right now! Please give us a call at (800) GEEK-SQUAD or (800) 433-5778 so we can find out a way to assist currently.

  • Rated 5 out of 5 stars

    They gave me a new laptop on my word alone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new laptop was crashing alot and they told me it was a lemon and they didn't doubt me or even check out my laptop. They just gave me a new one. It took a few minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very hapoy with this wareanty protection, I have only had the best experiences with Geek Squad and I know they stand behind their warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the protection plans incase anything happens If you ever need to use it Bestbuy always honors there protection plans

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love knowing i have protection for 2 years, it helps me a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    when the gadget is for a kid, yes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought a computer laptop trying to think ahead of the pandemic and the school year, and decided to protect it against the kids. Have not used it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service to have on all electronics or computers. It has save me alot of money with this service and even replacing some items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection for a computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the computer for my son and I wanted to make sure that he a warranty in case he did something to it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always beneficial to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it was this price for a longer duration of time. People are usually extra careful the first year they have the laptop, it’s after that when things go downhill and by that point it’s too late to use the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yep

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great use. Came with purchase. Glad to be able to use it in future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought this for my work laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My work paid for my laptop, but they don’t cover repairs. I figured I should get this accidental protection since geek squad always does a good job covering my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to make use of the service (thankfully); but knwoing I have support and knowing that they are usually competent (from previous experience) is simply excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is a professional team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very supportive and professional team. Very satisfying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellant product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy another laptop or tv that I do not get geek squad protection on as they are very helpfull with any questions or concerns, for the money I do not know of a product that is more helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage on equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very wise to buy a extended coverage for your electronics that you purchased. It covers quite a bit and if you need to use it you have the electronic covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Buy This

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service. I never buy an electronics item without this service, I have used it a couple times and ot has been prompt and corrected my issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Geek Squad Protection for your EASE OF MIND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very simple, let the Geek Squad handle any issues you may or may not come across. Kids spill on your new purchase? Call the squad, they will get it taken care of!

    I would recommend this to a friend